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About InsertChat

The team behind your AI front desk.

MindCrafters LLC builds InsertChat to help businesses manage customer conversations, from the first question to the next appointment.

An AI front desk with your business behind it

Running a business means doing the work and being there for the people who need it. Those two things often happen at the same time. InsertChat gives customer conversations a place to land, even when your team is busy.

Our AI front desk uses your business knowledge, connects your channels, and helps your team keep track of customers and next steps. You choose how it speaks, which tools it uses, and when it asks a person to step in.

InsertChat is a product of MindCrafters LLC. For questions about the product, your account, or working with us, get in touch.

Your knowledge comes first

An assistant should understand the business it represents. Start with your own sources and improve the answers over time.

People stay in the conversation

Keep handoff, internal notes, and customer context close at hand so your team can help when it matters.

Actions your team can review

Connect the tools you need, choose permissions, and review the actions and tasks in your workspace.

Build your AI front desk.

Start with the questions you answer every day.

Add your business information, test the answers, and connect your first customer channel.