Terms of Service
Clear, fair terms designed for enterprise B2B partnerships. No hidden clauses, no surprises.
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Why enterprises
choose our terms
Built for fair, transparent B2B partnerships.
Enterprise-First
Custom agreements, volume discounts, and dedicated support for enterprise clients.
Limited Liability
Clear liability caps and mutual indemnification clauses protect both parties.
Fair Partnership
Balanced terms that respect both parties. No one-sided clauses or hidden gotchas.
Full terms
of service
Our complete terms governing use of InsertChat.
1. Introduction
These Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity ('you'), and InsertChat, a company registered in France at '17 rue Thiers, 38000 Grenoble'. By accessing or using the Services, you confirm that you have read, understood, and agree to abide by these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.
2. Updates to Terms
We may update these Terms from time to time. Updated Terms will be indicated by an updated 'Effective Date' and will be effective immediately upon posting on the Site. It is your responsibility to review these Terms periodically to stay informed about updates.
3. Age Restriction
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to register for or use the Services.
4. Our Services
The Services allow users to create AI agents using their existing documents as a knowledge base. You agree to comply with all applicable laws and regulations. If you access the Services from outside France, you do so at your own risk and are responsible for compliance with local laws.
5. Intellectual Property Rights
We own or hold the license to all intellectual property rights in the Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, trademarks, service marks, and logos. Subject to compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access the Services for personal and internal business use only. Only users on 'Reseller Friendly' subscriptions are permitted to use the Services for commercial purposes.
6. User Contributions
By posting Contributions, you retain full ownership of your Contributions. InsertChat does not claim any ownership rights in your Contributions and will not use, display, modify, distribute, or reproduce your Contributions for any purpose.
7. Prohibited Activities
You agree not to: engage in any illegal activities, upload harmful content such as viruses or malware, use automated systems without our consent, harass or abuse other users, violate any local, national, or international law, or collect personal data of other users.
8. User Registration
To use certain features of the Services, you may be required to register an account. You are responsible for maintaining the confidentiality of your password and accept responsibility for all activities that occur under your account. You agree to provide current, complete, and accurate information.
9. Purchases and Payments
We accept Visa, Mastercard, and American Express. All purchases are non-refundable. By using our Services and making any purchasing decisions, you agree not to file a chargeback for any reason. You can cancel your subscription at any time through your account settings. Your cancellation will take effect at the end of the current paid term.
10. Waiver of Right of Withdrawal
By using our Services, you acknowledge and agree that any statutory rights of withdrawal or cancellation offered by the laws of your jurisdiction will not apply to the Services. All purchases, including subscriptions, are final and non-refundable.
11. Termination
We reserve the right, at our sole discretion and without notice or liability, to deny access to and use of the Services to any person for any reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms. If we terminate or suspend your account, you are prohibited from registering and creating a new account.
12. Privacy Policy
We care about your data privacy and security. Please review our Privacy Policy for details on how we handle your personal information. By using the Services, you agree to be bound by our Privacy Policy.
13. Dispute Resolution
For any disputes arising from the use of our Services, you agree to first contact us to seek a resolution. The European Commission provides an online dispute resolution platform that you can access for further assistance.
14. Governing Law
These Terms are governed by and interpreted following the laws of France. You agree that any disputes will be resolved in the courts of France, without regard to its conflict of law provisions.
15. Disclaimer
The Services are provided on an 'as-is' and 'as-available' basis. We disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure.
16. Limitation of Liability
In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Services, even if we have been advised of the possibility of such damages.
17. Indemnification
You agree to indemnify, defend, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand made by any third party due to or arising out of your use of the Services or breach of these Terms.
18. User Data
We will maintain certain data that you transmit to the Services for managing performance, but you are solely responsible for all data that you transmit. We are not liable for any data loss or corruption.
19. Electronic Communications
By visiting the Services or sending us communications electronically, you consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.
20. California Users and Residents
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing.
21. Miscellaneous
These Terms constitute the entire agreement between you and InsertChat. If any portion of these Terms is deemed unlawful, void, or unenforceable, that portion is severable and does not affect the validity of the remaining provisions.
22. Contact Us
For further information or to resolve any complaints regarding the use of the Services, please contact us through our website.
Compliance and
certifications
Standards we meet and maintain.
Certified
Compliant
Certified
Ready
Compliant
Level 1 Ready