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AI receptionist

An AI receptionist that knows your business.

Let your AI receptionist answer calls using your business information. Capture the request, help with scheduling, and pass the conversation to your team when needed.

InsertChat / Inbox · PhoneOpen full demo

Connect your phone setup

Set up a business number or supported call forwarding, then test your receptionist before going live.

Answers from your business

Give your receptionist service details, opening hours, FAQs, and the boundaries for when to hand off.

Keep the call context

Review call activity and conversation details in the same inbox your team already uses.

Connect the rest of your front desk

Scheduling

Connect your calendar so your front desk can help with appointments. Keep bookings linked to the customer and the conversation that started them.

Explore Scheduling

Knowledge & answers

Bring your website, documents, FAQs, videos, and product information into one knowledge base. Test answers and fill information gaps before connecting it to customers.

Explore Knowledge & answers

Shared inbox

Bring website chat, calls, email, SMS, and WhatsApp into one workspace. See the conversation, the customer, and what needs your attention.

Explore Shared inbox

AI receptionist: common questions

Setup, capabilities, and team control

InsertChat supports business numbers and call-forwarding options. Availability depends on your region and configuration. Check the phone setup in your workspace and place a test call before routing customer calls.

Connect your calendar and enable the scheduling actions you want the assistant to use. It can collect appointment details and help with bookings within those permissions. Your team can handle requests that need an exception.

Add your services, opening hours, service area, and common questions to its knowledge. Test the answers and set handoff boundaries so a person can help with requests the assistant should not resolve on its own.

Build your AI front desk.

Start with the questions you answer every day.

Add your business information, test the answers, and connect your first customer channel.