Make it feel like your business
Customize the assistant’s name, logo, colors, and responses to fit your brand.
Website chat
Add an AI assistant to your existing website. Answer from your content, collect contact details, and hand the conversation to a person when it needs one.
Customize the assistant’s name, logo, colors, and responses to fit your brand.
Connect website pages, upload documents, add FAQs, and include product information.
Your team can join the conversation with the visitor’s questions and context already in view.
Bring your website, documents, FAQs, videos, and product information into one knowledge base. Test answers and fill information gaps before connecting it to customers.
Explore Knowledge & answersKeep customer details, conversation history, notes, and preferences together. Your team can pick up where the last conversation left off.
Explore ContactsBring website chat, calls, email, SMS, and WhatsApp into one workspace. See the conversation, the customer, and what needs your attention.
Explore Shared inboxNo. Use the installation code generated in your assistant’s website settings to add it to your existing site. InsertChat also provides a Shopify storefront installation guide in the app.
Yes. Add website pages, documents, FAQs, product information, and other supported sources to its knowledge. Check processing status and test the answers before sharing the assistant with visitors.
Customize the assistant’s name, logo, colors, and tone. Your team can take over in the shared inbox with the visitor’s conversation available. Domain and workspace branding options depend on your plan.
Start with the questions you answer every day.
Add your business information, test the answers, and connect your first customer channel.