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Website chat

An AI website chatbot that answers from your content.

Add an AI assistant to your existing website. Answer from your content, collect contact details, and hand the conversation to a person when it needs one.

InsertChat / Inbox · WebsiteOpen full demo

Make it feel like your business

Customize the assistant’s name, logo, colors, and responses to fit your brand.

Use the content you already have

Connect website pages, upload documents, add FAQs, and include product information.

Keep a human within reach

Your team can join the conversation with the visitor’s questions and context already in view.

Connect the rest of your front desk

Knowledge & answers

Bring your website, documents, FAQs, videos, and product information into one knowledge base. Test answers and fill information gaps before connecting it to customers.

Explore Knowledge & answers

Contacts

Keep customer details, conversation history, notes, and preferences together. Your team can pick up where the last conversation left off.

Explore Contacts

Shared inbox

Bring website chat, calls, email, SMS, and WhatsApp into one workspace. See the conversation, the customer, and what needs your attention.

Explore Shared inbox

Website chat: common questions

Setup, capabilities, and team control

No. Use the installation code generated in your assistant’s website settings to add it to your existing site. InsertChat also provides a Shopify storefront installation guide in the app.

Yes. Add website pages, documents, FAQs, product information, and other supported sources to its knowledge. Check processing status and test the answers before sharing the assistant with visitors.

Customize the assistant’s name, logo, colors, and tone. Your team can take over in the shared inbox with the visitor’s conversation available. Domain and workspace branding options depend on your plan.

Build your AI front desk.

Start with the questions you answer every day.

Add your business information, test the answers, and connect your first customer channel.