Skip to content

Scheduling

AI appointment scheduling, connected to your calendar.

Connect your calendar so your front desk can help with appointments. Keep bookings linked to the customer and the conversation that started them.

InsertChat / CalendarOpen full demo

Work with your calendar

Connect Google Calendar and configure the scheduling actions available to your assistant.

Remember who is coming

See appointments alongside contact details and the customer’s request.

Keep the day in view

Review upcoming appointments and the follow-up work that needs attention from your workspace.

Connect the rest of your front desk

AI receptionist

Let your AI receptionist answer calls using your business information. Capture the request, help with scheduling, and pass the conversation to your team when needed.

Explore AI receptionist

Contacts

Keep customer details, conversation history, notes, and preferences together. Your team can pick up where the last conversation left off.

Explore Contacts

Actions & approvals

Give your front desk the tools to act on a conversation. Choose what it can do automatically and what your team needs to review.

Explore Actions & approvals

Scheduling: common questions

Setup, capabilities, and team control

Connect Google Calendar through the app catalog, authorize the account, and choose the scheduling actions your assistant can use. Test a booking, a reschedule, and a request that needs your team before enabling scheduling.

Your front desk can collect the customer’s request and use the calendar actions you have enabled. Bookings stay connected to the customer and conversation, giving your team context for the appointment.

Set the assistant’s scheduling permissions and handoff boundaries. Your team should handle availability exceptions or requests that fall outside the actions and business rules you have configured.

Build your AI front desk.

Start with the questions you answer every day.

Add your business information, test the answers, and connect your first customer channel.