Explore the demo
Follows the caller
Switches when a caller speaks another language or asks for one, then stays in it.
Bilingual answering
A bilingual AI receptionist that answers in your caller’s language.
Callers who speak Spanish hear Spanish, and callers who speak English hear English, from the same assistant and knowledge.
A bilingual AI receptionist answers each caller in the language they speak. InsertChat’s assistant follows the customer’s language on calls, website chat, texts, and email, so a Spanish-speaking caller hears Spanish and an English-speaking caller hears English, while both get answers from the same knowledge base and land in the same shared inbox.
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One knowledge base
Answers in each language from the information you already added.
One inbox for every language
Calls, chats, and texts in any language land in the same shared inbox.
How does the assistant choose a language?
It starts in your business language and follows the caller. When a caller speaks to it in Spanish or asks for Spanish, it switches and keeps that language for the rest of the conversation. A one-word greeting in another language does not switch it.
Do I need my knowledge base in every language?
No. The assistant answers in the caller’s language from the knowledge you already added. Add translated material, such as a Spanish price list or intake instructions, when you want exact wording in that language.
Can I keep the assistant in one language?
Yes. Turn off replying in the customer’s language and the assistant stays in your business language unless a caller explicitly asks for another one. You can set the business language from 58 options.
How much does a bilingual AI receptionist cost?
Language settings are part of every plan. Paid plans start at $98 per month with one phone number and monthly credits, and calls use credits the same way in any language, rounded up to whole minutes.
Bilingual answering by industry
All industries ↗- Law firmsTake new client intake calls and book consultations while your attorneys are in court.
- PlumbingAnswer emergency and routine plumbing calls while your crew is on a job.
- DentalBook cleanings and new-patient exams, and tell callers which insurance plans you accept.
- Property managementTake maintenance requests from residents and showing requests from renters, day or night.
- CleaningExplain what each clean includes, collect home sizes, and book walkthroughs by phone or chat.
- RestaurantsAnswer hours, menu, and reservation calls without pulling staff off the floor.
Connect the rest of your front desk
AI receptionist
Let your AI receptionist answer calls using your business information. Capture the request, help with scheduling, and pass the conversation to your team when needed.
Explore AI receptionist
Website chat
Add an AI assistant to your existing website. Answer from your content, collect contact details, and hand the conversation to a person when it needs one.
Explore Website chat
AI text messaging
Customers text your InsertChat number and get answers from your knowledge. Your team sees every thread in the shared inbox and can step in.
Explore AI text messagingIt follows the language a caller uses, and you can set your business language from 58 options. Place test calls in each language your customers use before going live, and listen to how your chosen voice sounds in each one.
Yes. Website chat, SMS, email, and WhatsApp replies follow the same language setting, so a customer who writes in Spanish gets a reply in Spanish from the same knowledge base.
Businesses whose customers call in more than one language, such as home service companies, law firms taking intake calls, dental and medical practices, and property managers. Each industry page covers the calls and handoff rules for that business.
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Start with the questions you answer every day.
Add your business information, test the answers, and connect your first customer channel.