Tools

Give each assistant the tools it actually needs

Browse 6,096 tool pages for lead capture, handoff to your team, app data, and scoped actions across chat, voice, and the phone.

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Outcomes

What you get

Capture intent and route the next step.

  • Assistants capture leads, route chats, and trigger follow-up in one place
  • Each assistant only gets the tools its workflow needs
  • Visitors get answers and next steps in one branded chat, voice, or phone call
  • You control access, account connections, and deployment
Common questions

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InsertChat

InsertChat

Answers about InsertChat

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Integrations questions

What integrations are available?

InsertChat supports CRM, support, ecommerce, calendar, webhook, search, and automation tools. Examples include HubSpot, Zendesk, Shopify, Zapier, and APIs.

Can I connect to Slack?

Yes. Deploy your agent directly to Slack so approved users can interact in channels or DMs.

Do you integrate with HubSpot?

Yes. Sync leads, contacts, and conversation data directly into HubSpot.

Can I use InsertChat with Zendesk?

Yes. Ticket creation, handoffs, and syncing support conversations are all supported.

Do you support Shopify?

Yes. Your agent can answer product questions, check order status, and assist with common e-commerce queries.

What about WooCommerce?

Yes. WooCommerce works similarly to Shopify with access to product catalogs and order information.

Can I connect Google Drive or Docs?

Yes. Connect Google Drive, Docs, and related Google sources as knowledge sources.

Do you have a Zapier integration?

Yes. Connect InsertChat with thousands of apps via Zapier to automate workflows and sync data.

Can the agent search the web?

Yes. Enable web search so the agent can find current information beyond your knowledge base.

Do you support calendar booking?

Yes. The agent can schedule meetings directly during conversations.

Can I use webhooks?

Yes. Send events to your own systems for custom integrations and real-time notifications.

Do you have an API?

Yes. Full REST API for creating agents, managing sources, and interacting with conversations programmatically.

Can I install it with Google Tag Manager?

Yes. Install via script embed or Google Tag Manager.

Can I embed it in my product?

Yes. Use in-app embeds for a native feel, or the API to build a custom interface.

Do you support custom SMTP?

Yes. Custom domain and SMTP options are available so outbound messaging aligns with your infrastructure.

How do I connect my first integration?

Start your trial, go to Settings > Integrations, and connect the tools your assistant needs for the first workflow.

Give your agent the right tools

Turn on the actions your workflow needs, like lead capture and handoff, across chat, voice, and phone, all under your brand.

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