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Stay with Botpress if
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Import the website pages, documents, and FAQs your Botpress setup answers from, then test the common questions.
AI chatbot alternative
Botpress alternative: InsertChat vs Botpress
InsertChat is a Botpress alternative for businesses that want a ready AI front desk instead of an agent-building platform. Botpress prices by conversations: 100 free, then $150 a month billed annually for 250 or $750 for 1,500, with voice on Enterprise. InsertChat answers calls, website chat, email, SMS, and WhatsApp from $98 per month.
Our verdict on InsertChat vs Botpress
Choose InsertChat if
- You want to set up from your website and documents in the app rather than design an agent from scratch.
- You want AI phone answering on your entry plan; Botpress lists voice on Enterprise.
- You want your team to take over in a shared inbox with the full conversation on every plan: Pro includes 3 seats.
- You want booking into the built-in calendar, Google Calendar, Outlook, Calendly, or Cal.com.
Stay with Botpress if
- You have developers who want to build custom AI agents with their own logic, tables, and integrations.
- You want a free plan with 100 conversations and three AI agents to experiment.
- You want Intercom, Zendesk, HubSpot, or Salesforce integrations, which Botpress lists.
New customers can try Pro free for 7 days with 500 credits. A card is required at checkout, and the Pro plan starts when the trial ends unless you cancel first.
InsertChat vs Botpress at a glance
Competitor details checked on from Botpress’s public pricing page. Prices are in USD as listed; vendors change plans, so confirm current terms with each linked source.
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| Compared | InsertChat | Botpress |
|---|---|---|
| Pricing model | Pro, Growth, Scale, and Enterprise plans with monthly AI credits included. Annual billing costs ten monthly payments, paid upfront. Details | Free; Plus $150 and Team $750 a month billed annually; Enterprise custom Source |
| What is metered | AI credits from one monthly allowance. Use depends on the model, conversation length, knowledge processing, and tools; calls round up to whole minutes. Details | Conversations (100, 250, or 1,500 a month), with packs of 100 for $65 on Plus or $50 on Team; each conversation includes $0.10 of AI usage Source |
| Channels | Website chat, phone, email, SMS, and WhatsApp in one shared inbox Details | Webchat and WhatsApp; Slack deployment; voice on Enterprise Source |
| Human handoff | Your own team takes over in the shared inbox with the full conversation, on every plan Details | Teams, routing, and assignment rules on Team; human-assisted conversations count the same as AI-only ones Source |
| Knowledge sources | Website URLs, documents, questions and answers, audio and video files, and product information (1,000 sources on Pro) Details | Knowledge bases with vector storage: 100 MB on Free, 1 GB on Plus, and 5 GB on Team Source |
| Booking | Books into the built-in calendar, Google Calendar, Outlook, Calendly, or Cal.com, automatically or after your team’s approval Details | Not verified |
| Entry price | Pro at $98/month, or $81.67/month billed annually, with 5,000 credits, 3 assistants, and 3 seats Details | Free for 100 conversations a month; Plus $150 a month billed annually Source |
| Notable limits | Additional phone numbers, SMS, WhatsApp, and other connected services can carry their own charges; analytics and reports start on Scale Details | Conversation packs are added automatically at 95% of quota and auto-recharge cannot be turned off; voice is listed on Enterprise Source |
“Not verified” means our check did not confirm this detail. Ask the vendor before deciding.
Switch from Botpress in a day
Keep Botpress live while you build and test InsertChat, then swap the install code. Most of the day goes into adding your knowledge, and the 7-day free trial covers the testing.
02
Match your brand
Set the assistant’s name, logo, colors, tone, and the moments when your team should take over.
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Swap the widget
Replace the Botpress widget with the InsertChat install code or WordPress plugin, then test a few conversations.
What you get when you switch from Botpress
Website chat
Add an AI assistant to the site you already have. It answers visitors from your pages and documents, saves leads, books appointments, and hands the chat to a person when it needs one.
Explore Website chat
AI receptionist
InsertChat answers your business calls from your own services, hours, and prices. It books appointments on your calendar and brings in your team, full transcript attached, when a person should follow up.
Explore AI receptionist
Shared inbox
Bring website chat, calls, email, SMS, and WhatsApp into one workspace. Your AI answers first, and your team sees exactly what needs a person.
Explore Shared inboxBuilt for businesses like yours
All industries ↗Botpress lists a free plan with 100 conversations a month, Plus at $150 a month billed annually for 250 conversations, and Team at $750 for 1,500, with packs of 100 for $65 or $50. InsertChat Pro is $98 per month, or $81.67 per month billed annually, with 5,000 monthly AI credits.
Botpress counts any exchange with at least two messages from the end user in the billing month, counts a conversation spanning two months in both, and counts 3 voice minutes as one conversation. AI-only and human-assisted conversations count the same. InsertChat calls use credits and round up to whole minutes.
No. Add your website pages, documents, and FAQs as knowledge, set handoff rules and the assistant’s look, then install the website widget or WordPress plugin. Connected actions such as HubSpot, Zendesk, and Stripe are enabled from the app catalog with the permissions you choose.
Botpress’s pricing page lists a voice channel on its Enterprise plan, counting 3 minutes as one conversation. InsertChat’s AI receptionist answers calls on every paid plan, which includes one phone number, and calls reach the same shared inbox as chat, email, SMS, and WhatsApp.
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