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Platform for building voice and chat agents, billed in usage credits, with business pricing on request.
Voiceflow alternativeHead-to-head comparison
Voiceflow vs Botpress: AI agent builders compared
Voiceflow suits teams and agencies that design detailed voice and chat flows and are ready to talk to sales. Botpress suits developers who want a free tier and conversation-based plans for chat agents. InsertChat is the stronger third option for businesses that want a finished AI front desk, from $98 per month.
Voiceflow vs Botpress vs InsertChat at a glance
Voiceflow details checked on from Voiceflow’s public pricing page; Botpress details checked on from Botpress’s public pricing page. Prices are in USD as listed; vendors change plans, so confirm current terms with each linked source.
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| Compared | Voiceflow | Botpress | InsertChat |
|---|---|---|---|
| Pricing model | Agencies: usage-based billing with a free trial; businesses book a demo or request pricing Source | Free; Plus $150 and Team $750 a month billed annually; Enterprise custom Source | Pro, Growth, Scale, and Enterprise plans with monthly AI credits included. Annual billing costs ten monthly payments, paid upfront. Details |
| What is metered | Self-serve credits: $0.05 per phone minute and $0.005 per chat message, plus LLM, speech-to-text, and text-to-speech usage Source | Conversations (100, 250, or 1,500 a month), with packs of 100 for $65 on Plus or $50 on Team; each conversation includes $0.10 of AI usage Source | AI credits from one monthly allowance. Use depends on the model, conversation length, knowledge processing, and tools; calls round up to whole minutes. Details |
| Channels | Voice and chat agents Source | Webchat and WhatsApp; Slack deployment; voice on Enterprise Source | Website chat, phone, email, SMS, and WhatsApp in one shared inbox Details |
| Human handoff | A Call forward step sends calls to a live representative, another number, or a SIP address Source | Teams, routing, and assignment rules on Team; human-assisted conversations count the same as AI-only ones Source | Your own team takes over in the shared inbox with the full conversation, on every plan Details |
| Knowledge sources | Not verified | Knowledge bases with vector storage: 100 MB on Free, 1 GB on Plus, and 5 GB on Team Source | Website URLs, documents, questions and answers, audio and video files, and product information (1,000 sources on Pro) Details |
| Booking | Not verified | Not verified | Books into the built-in calendar, Google Calendar, Outlook, Calendly, or Cal.com, automatically or after your team’s approval Details |
| Entry price | Plan prices are not listed on the pricing page; agencies can start a free trial without a card Source | Free for 100 conversations a month; Plus $150 a month billed annually Source | Pro at $98/month, or $81.67/month billed annually, with 5,000 credits, 3 assistants, and 3 seats Details |
| Notable limits | One Voiceflow phone number per workspace; extra numbers, editor seats, and concurrent calls are paid add-ons Source | Conversation packs are added automatically at 95% of quota and auto-recharge cannot be turned off; voice is listed on Enterprise Source | Additional phone numbers, SMS, WhatsApp, and other connected services can carry their own charges; analytics and reports start on Scale Details |
“Not verified” means our check did not confirm this detail. Ask the vendor before deciding.
How Voiceflow and Botpress compare
Published prices
Botpress lists Free with 100 conversations a month, Plus at $150 a month billed annually for 250, and Team at $750 for 1,500. Voiceflow’s pricing page lists no plan prices for businesses; agencies get usage-based billing and a free trial. Its credits table lists $0.05 per phone minute and $0.005 per chat message, plus model and speech usage.
500 chat conversations a month
On Botpress Plus, 500 conversations means 250 included plus three packs of 100 at $65, which Botpress adds automatically: $345 a month billed annually. On Voiceflow, 500 conversations of ten messages each is 5,000 chat messages, or $25 in message credits before model usage and the plan price you’re quoted. InsertChat Pro is $98 per month with 5,000 monthly AI credits for chat and calls.
Estimate your InsertChat usage
Voice
Voiceflow builds voice agents, with one phone number per workspace and a Call forward step to people. Botpress lists voice on Enterprise, counting 3 minutes as one conversation. InsertChat answers calls on every paid plan, with one number included.
Handoff to people
Botpress adds teams, routing, and assignment rules on Team, and counts human-assisted conversations the same as AI-only ones. Voiceflow forwards calls to a live representative, another number, or a SIP address. InsertChat routes conversations to your team in a shared inbox on every plan.
Who builds it
Both platforms expect someone to design the agent. InsertChat answers from your website, documents, and FAQs, so setup means adding knowledge and testing questions.
Voiceflow, Botpress, or InsertChat?
Choose Voiceflow if
- Your team designs every step of the conversation and wants that control.
- You’re an agency that wants multi-client workspaces with white-labeling.
- You want to choose among major model providers or bring your own model.
Choose Botpress if
- You want to experiment free: 100 conversations a month and three AI agents.
- You want Intercom, Zendesk, HubSpot, or Salesforce integrations.
- Your developers want custom logic, tables, and integrations.
Choose InsertChat if
- You want answers from your website and documents instead of flows you design.
- You want phone answering on your entry plan, not only on Enterprise.
- You want booking into the built-in calendar, Google Calendar, Outlook, Calendly, or Cal.com and a shared inbox for 3 teammates.
- You run an agency and want white-label branding, with custom domains from Growth.
Compare each one with InsertChat
InsertChat vs Botpress
AI agent platform priced by conversations, with a free plan and AI usage included per conversation.
Botpress alternative
InsertChat pricing
Pro, Growth, Scale, and Enterprise plans with monthly AI credits, from $98 per month, plus a usage estimator for your own call and chat volume.
See plans and pricingBotpress lists Free, then Plus at $150 and Team at $750 a month billed annually, with packs of 100 extra conversations for $65 or $50. Voiceflow’s pricing page lists no business plan prices; its credits table lists $0.05 per phone minute and $0.005 per chat message. InsertChat Pro is $98 per month with 5,000 monthly AI credits for calls and messages.
Botpress counts an exchange with at least two end-user messages in the billing month, counts a conversation spanning two months in both, and treats 3 voice minutes as one conversation. AI-only and human-assisted conversations count the same.
Yes. Every plan shows your logo and assistant styling, and Growth and above add custom domains and branded email for white-label client assistants. Pro includes 3 assistants, and higher plans include more.
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