Choose InsertChat if
Stay with Davinci Virtual if
Explore the demo01
Add your knowledge
Import the website pages, documents, and FAQs your Davinci Virtual setup answers from, then test the common questions.
Answering service alternative
Davinci Virtual alternative: InsertChat vs Davinci Virtual
InsertChat is a Davinci Virtual alternative for businesses that want AI answering on every channel, at any hour. Davinci’s live receptionist plans start at $129 for 50 minutes, billed by the second, plus a $95 setup fee, with appointment scheduling on Premium plans from $249. InsertChat covers calls, website chat, email, SMS, and WhatsApp from $98 per month.
Our verdict on InsertChat vs Davinci Virtual
Choose InsertChat if
- You want the AI to book appointments while the caller is on the line, with reminders 72 and 24 hours before.
- You want calls answered after hours and on weekends, plus website chat, email, SMS, and WhatsApp.
- You want 5,000 monthly AI credits on Pro instead of overage at $1.75 to $2.50 per minute.
Stay with Davinci Virtual if
- You want live receptionists billed by the second: Davinci’s FAQ says it does not round calls up to the minute.
- You need calls forwarded to up to 99 employees or numbers, which Davinci includes at no extra charge.
- You also want online faxing or a virtual office address from the same provider.
New customers can try Pro free for 7 days with 500 credits. A card is required at checkout, and the Pro plan starts when the trial ends unless you cancel first.
InsertChat vs Davinci Virtual at a glance
Competitor details checked on from Davinci’s live receptionist plans page. Prices are in USD as listed; vendors change plans, so confirm current terms with each linked source.
Swipe horizontally to compare →
| Compared | InsertChat | Davinci Virtual |
|---|---|---|
| Pricing model | Pro, Growth, Scale, and Enterprise plans with monthly AI credits included. Annual billing costs ten monthly payments, paid upfront. Details | Business 50 ($129), Business 100 ($239), Premium 50 ($249), and Premium 100 ($319) plans by live answer minutes Source |
| What is metered | AI credits from one monthly allowance. Use depends on the model, conversation length, knowledge processing, and tools; calls round up to whole minutes. Details | Live receptionist time, billed by the second; extra time costs $1.75 per minute on Business and $2.50 on Premium Source |
| Channels | Website chat, phone, email, SMS, and WhatsApp in one shared inbox Details | Phone: live answering, voicemail, an auto receptionist, and online faxing Source |
| Human handoff | Your own team takes over in the shared inbox with the full conversation, on every plan Details | Human service: receptionists forward calls to up to 99 employees or numbers at no extra charge Source |
| Knowledge sources | Website URLs, documents, questions and answers, audio and video files, and product information (1,000 sources on Pro) Details | Special FAQs and complex call flows on Premium plans Source |
| Booking | Books into the built-in calendar, Google Calendar, Outlook, Calendly, or Cal.com, automatically or after your team’s approval Details | Appointment scheduling on Premium plans only Source |
| Entry price | Pro at $98/month, or $81.67/month billed annually, with 5,000 credits, 3 assistants, and 3 seats Details | $129 per month for 50 live answer minutes (Business 50) Source |
| Notable limits | Additional phone numbers, SMS, WhatsApp, and other connected services can carry their own charges; analytics and reports start on Scale Details | $95 one-time setup fee; its FAQ lists live answering from 8 am to 8 pm EST, Monday through Friday; 30 days’ written notice to cancel Source |
“Not verified” means our check did not confirm this detail. Ask the vendor before deciding.
Switch from Davinci Virtual in a day
Keep Davinci Virtual answering while you build and test InsertChat. When the answers sound right, point your call forwarding at InsertChat; you can change it back at any time.
02
Set the voice and routing
Pick a voice and greeting, and choose when the AI answers: always, after hours, or when your team doesn’t pick up.
03
Test, then forward your number
Place test calls. In the US and Canada, forward your existing number to InsertChat; elsewhere, use an InsertChat number. Porting is not offered.
Carrier steps for AT&T, Verizon, T-Mobile, Spectrum, Visible, Mint Mobile, RingCentral, Comcast Business, Grasshopper, Quo (OpenPhone), Nextiva, 8x8, Zoom Phone, Vonage, Ooma Office, Rogers, Bell, TELUS, Fido, Koodo, Freedom Mobile, Virgin Plus, Videotron, iPhone, and other providers are in our call forwarding guides.
What you get when you switch from Davinci Virtual
AI receptionist
InsertChat answers your business calls from your own services, hours, and prices. It books appointments on your calendar and brings in your team, full transcript attached, when a person should follow up.
Explore AI receptionist
After-hours answering
Your team’s phones ring while you’re open. After hours, or whenever nobody picks up, the AI receptionist answers, books the visit, and flags emergencies to your team.
Explore After-hours answering
Shared inbox
Bring website chat, calls, email, SMS, and WhatsApp into one workspace. Your AI answers first, and your team sees exactly what needs a person.
Explore Shared inboxBuilt for businesses like yours
All industries ↗Davinci lists Business 50 at $129 a month, Business 100 at $239, Premium 50 at $249, and Premium 100 at $319. Its FAQ adds a $95 one-time setup fee and extra time at $1.75 per minute on Business or $2.50 on Premium, billed by the second. InsertChat Pro is $98 per month with 5,000 monthly AI credits for calls and messages.
Davinci’s FAQ says its live receptionists answer during coast-to-coast business hours, 8 am to 8 pm EST, Monday through Friday, with automated support around the clock. Its live receptionist page also mentions 24/7 availability, so confirm coverage with Davinci. InsertChat’s AI receptionist can answer always, after hours, or when your team doesn’t pick up.
Not during the call: InsertChat does not transfer live calls. Your phone can ring first instead. With the “AI when unanswered” setting, calls ring your number for 5 to 60 seconds before the AI receptionist answers. When a caller needs a person, the assistant takes the details, marks the conversation needs-you, and emails your team.
Build your AI front desk.
Start with the questions you answer every day.
Add your business information, test the answers, and connect your first customer channel.