Collect the property details
Ask for the address, square footage, year built, foundation type, and whether the utilities are on.
Home inspection
Buyers and agents call with a contract date, a deadline, and questions about radon, sewer scopes, and price. Your assistant answers from your services and fees, collects the address, square footage, year built, and foundation, and books inspections on your calendar inside the deadline. Questions about findings go to you.
An AI receptionist for home inspectors answers calls, emails, and chats from buyers, sellers, and real estate agents while you’re on site. InsertChat’s assistant shares the fees and add-ons you list, collects the property details and the inspection deadline, books inspections on your calendar, and leaves questions about findings, reports, and repair costs for you.
EXAMPLE WORKFLOW · Phone call
A buyer’s agent calls on a Friday afternoon while you’re in a crawlspace on another inspection.
“My buyers just went under contract on a 1962 ranch, and the inspection period ends Wednesday. Can you do it Monday and add a sewer scope?”
Ask for the address, square footage, year built, foundation type, and whether the utilities are on.
Give your base fee for that size and age, plus the sewer scope and radon prices, from the fee table you added.
Offer Monday times, book the inspection, and save the buyer’s and agent’s contact details to the summary.
See how booking worksQuestions about what a finding means, report disputes, and repair cost estimates go to you, and the assistant does not interpret findings.
Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions.
Answers come from the knowledge you add. Anything on the urgent list follows the handoff rules you set.
Yes. It collects the address, size, age, foundation, add-ons, and inspection deadline, shares your fee from the table you add, and books an open time on your calendar. Agents get the same answers on a Sunday evening that your office gives on a Tuesday morning, and each booking appears on your calendar with the details attached.
No. Findings, report wording, and repair costs belong to the inspector. The assistant can explain what your inspection covers, how long the report takes, and how to reach you with questions. When a buyer or agent asks about a specific item in a report, the conversation is handed to you with their question written down.
Inspectors can use Pro at $98 per month, with a phone number, three AI assistants, three team seats, and monthly credits. Calls use credits in whole minutes, so estimate from your busiest listing month. Firms with several inspectors can compare Growth, at $198 a month with 5 seats, on the pricing page.
Explore InsertChat’s shared workspace with Northstar Home Services, our fictional demo business.
Your front desk offers open times, books the one the customer picks, and moves or cancels it later, on calls, website chat, and texts. Every booking stays linked to the customer and the conversation.
Explore SchedulingConnect Gmail or Outlook. Your assistant drafts or sends replies, and anything sensitive waits for your team in the shared inbox.
Explore AI email responderInsertChat answers your business calls from your own services, hours, and prices. It books appointments on your calendar and brings in your team, full transcript attached, when a person should follow up.
Explore AI receptionistYes. Connect Gmail or Outlook, and agent emails asking for a date get a reply from your availability and fees, drafted for your approval or sent automatically after a delay you set. Emails about report disputes or payment problems are held for you.
Yes. Set your phone to ring for 5 to 60 seconds first, then let the assistant take any call you can’t answer from an attic or a crawlspace. Each booking appears on your calendar, and the summary of every call waits in the shared inbox.
Yes, for inspections on your calendar: a text or email 72 hours and 24 hours before. Add what buyers and sellers should know, like keeping utilities on and clearing access to the attic and panel, so the assistant can answer prep questions when they call back.
If your scheduling runs in dedicated inspection software, the assistant can’t book into it directly. Use InsertChat’s built-in calendar, Google Calendar, Outlook, Calendly, or Cal.com for bookings, or let the assistant collect the request and enter it in your software yourself.
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