Explore the demo01
Check for water inside
Ask whether water is getting into the house. If it is, the call is flagged for your team; if not, the assistant moves on to booking.
Roofing
An AI receptionist for roofers when a storm rolls through town.
After a storm, your assistant separates active leaks from inspection requests, collects the roof type, age, and number of stories, and books inspections on your calendar. Water through a ceiling, a tree on the roof, and insurance questions go straight to a person.
An AI receptionist for roofers answers leak, storm damage, and replacement calls while your crews are up on roofs, using your services, service area, and inspection process. InsertChat’s assistant asks about the roof type, the number of stories, and whether water is getting in, books inspections and estimate visits, and flags active leaks and insurance questions for your team.
EXAMPLE WORKFLOW · Phone call
Sort the calls the morning after a hailstorm
A homeowner calls the morning after a storm, while your crews are already tarping roofs across town.
“Hail came through last night and there are shingles all over my yard. Can someone check the roof before it rains again?”
02
Record the roof details
Collect the roof type, the number of stories, the roof’s rough age, and the date of the storm.
03
Book the inspection
Offer open inspection times from your calendar and save the summary to the homeowner’s contact, with the number they called.
Your team sets the boundaries
Water through a ceiling or a tree on the roof goes to your team immediately, and insurance claim questions are left for you and the adjuster.
Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions.
What it handles for roofers
Answers come from the knowledge you add. Anything on the urgent list follows the handoff rules you set.
Handled by your assistant
Handled by your assistant- Storm damage and pre-sale roof inspections, booked on your calendar
- Replacement estimate visits, with roof type, stories, and age collected first
- Gutter cleaning, guard, and downspout requests
- Questions about materials, warranties, and the financing you offer
- Estimate requests from storm-season ads, saved with the number or page they came from
Sent straight to your team
- Water coming through a ceiling or light fixture
- Missing sections of roof after a storm
- A tree or large limb on the roof
- Insurance claim questions that need your judgment
- Complaints about leaks after recent work
What it asks and what it needs to know
Details it collects
- Name, callback number, and property address
- Whether water is getting inside, and where
- Asphalt shingle, metal, tile, or flat roof
- Number of stories and how steep the roof is
- Approximate roof age and past repairs
- Storm date and whether an insurance claim is open
- Times that work for an inspection or estimate visit
What to add to its knowledge
What to add to its knowledge- Roofing materials you install and repair
- Service area, including how far you travel after storms
- What happens at an inspection and at an estimate visit
- Your instructions for callers with water coming in
- Gutter, guard, and downspout services
- Warranty terms and financing options
What does it do with storm damage calls?
It separates leaks from inspections. The assistant asks whether water is coming inside; if it is, your team gets an urgent alert. Everyone else is offered an inspection from your open times, with the roof type, stories, and storm date saved to their contact. The homes that need a person are listed in your Today view.
Will it answer questions about insurance claims?
No. Coverage and claim questions go to your team. The assistant can explain how your inspections work and whether you meet adjusters on site, if you’ve written that into its knowledge. When a caller asks whether their policy covers hail damage or what to tell their insurer, it records the question and hands the conversation to your team.
How much does an AI receptionist for roofers cost?
Plans start with Pro at $98 a month, with a phone number, three AI assistants, three team seats, and a monthly allowance of credits. Call minutes come out of those credits and round up to the next whole minute. Growth, Scale, and Enterprise add assistants, seats, and credits for roofers running several offices or a larger sales team.
Explore the shared workspace
Explore the InsertChat demo ↗
InsertChat / ContactsOpen full demo Explore InsertChat’s shared workspace with Northstar Home Services, our fictional demo business.
Features for roofers
AI receptionist
Let your AI receptionist answer calls using your business information. Capture the request, help with scheduling, and pass the conversation to your team when needed.
Explore AI receptionist
Lead capture
Your assistant answers first, saves each inquiry as a contact with its source, and alerts your team when a customer is ready.
Explore Lead captureContacts
Keep customer details, conversation history, notes, and preferences together. Your team can pick up where the last conversation left off.
Explore ContactsConnect the calendar and tools you use
All integrations ↗
More home services industries
Home services overview ↗- PlumbingAnswer emergency and routine plumbing calls while your crew is on a job.
- HVACTake no-heat, no-cooling, and tune-up calls when every technician is already booked.
- ElectricalBook EV charger and panel upgrade visits, and flag burning smells and sparking right away.
- LandscapingCollect lot size and mowing frequency, and book design consultations by phone, text, or chat.
- CleaningExplain what each clean includes, collect home sizes, and book walkthroughs by phone or chat.
- Pest controlBook inspections, explain prep before treatment, and flag nests and stings for your team.
- LocksmithsCapture lockout, rekey, and smart lock calls while you’re working at another door.
- Garage doorsBook broken spring, off-track, and opener repairs while your techs are on other jobs.
- Water damage restorationTake the first call about a flooded basement or kitchen fire, day or night.
- MovingHandle quote requests, survey bookings, and moving-day calls while your crews are out.
- Pool servicesBook green pool cleanups and equipment repairs, and answer weekly service questions.
- Appliance repairBook fridge, washer, dryer, and oven repairs with the brand and model already noted.
- ContractorsBook site visits for new remodels and take messages from clients and subs while you build.
Yes. In your website chat, homeowners can attach photos of missing shingles or a stained ceiling, and your team sees them with the conversation. Picture messages texted to your InsertChat number go to a person on your team. The assistant collects the details; your inspector judges the damage.
Each contact records its lead source, including the landing page, referrer, campaign, and the number called. Give a storm-season ad or a batch of yard signs its own number, and the contact shows which one the homeowner dialed. Analytics reports are part of the Scale and Enterprise plans.
Yes, as assistant actions. With the permissions you choose, the assistant uses the CRM actions you enable, such as creating or updating a record during the call, automatically or after someone approves it. There is no background sync, so pick the details that should reach your CRM and test the action before storm season.
Yes, from the documents you upload. Add your workmanship warranty and the manufacturer warranties you register, as PDFs or Word files, and the assistant answers questions about how long coverage lasts and whether it moves to a new owner. A claim about a specific leak or repair goes to your team.
Facts last reviewed .
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