Explore the demo01
Write down every task
List each item, the wall type behind the TV and shelves, and whether the customer already has the brackets and hardware.
Handyman
An AI receptionist for handymen that sorts the to-do list before you show up.
Handyman calls rarely ask for one thing. Your assistant takes the whole list, checks each task against the work you do, flags anything that needs a licensed electrician or plumber, and books a visit. You arrive knowing about the TV mount, the sticking door, and the hole in the drywall.
An AI receptionist for handyman businesses answers calls, texts, and website chats while you’re mid-repair. InsertChat’s assistant writes down every task on the customer’s list, checks it against the jobs you take, explains your hourly rate or minimum charge, books visits on your calendar, and passes leaks, safety hazards, and licensed-trade work to you.
EXAMPLE WORKFLOW · Phone call
Turn a four-item list into one booked visit
A homeowner calls at lunchtime while you’re halfway through a bathroom vanity swap.
“I need three shelves hung, a TV mounted over the fireplace, a sticking bedroom door fixed, and a hole in the drywall patched. Can you do it all in one trip?”
02
Catch the licensed work
If the customer wants an outlet moved behind the TV, the assistant explains that you refer electrical work and notes it.
03
Book the visit
Offer open times from your calendar. The full task list goes into the summary, so you pack the right anchors and patch kit.
See the shared inbox
Your team sets the boundaries
Active water leaks, a loose stair railing or other fall hazard, and complaints about finished work go to you right away.
Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions.
What it handles for handyman businesses
Answers come from the knowledge you add. Anything on the urgent list follows the handoff rules you set.
Handled by your assistant
Handled by your assistant- Mounting jobs: TVs, shelves, mirrors, curtain rods, and art
- Drywall patches, door adjustments, and caulking
- Furniture assembly and small carpentry fixes
- Repair lists from home inspections, with the closing date noted
- Landlord and rental turnover lists, with tenant access details
Sent straight to your team
- Active water leaks, especially near anything electrical
- Loose railings, stairs, or other fall hazards
- Work that needs a licensed electrician, plumber, or gas fitter
- Complaints about a recent repair
- Tenant emergencies at rentals you look after
What it asks and what it needs to know
Details it collects
- Name, phone, and address
- Every task on the list, in the customer’s words
- Wall type for mounting jobs: drywall, plaster, brick, or tile
- Whether the customer has the parts or you supply them
- Ceiling height and ladder needs
- Owner, tenant, or property manager, and who approves the work
- Photos, if the customer can share them in chat
What to add to its knowledge
What to add to its knowledge- Jobs you take and jobs you refer to licensed trades
- Hourly rate, minimum charge, and trip fee
- Materials policy: who buys, and how you charge for parts
- Service area and the days you work each part of it
- Licensing and insurance details you’re happy to share
- Landlord and property manager terms
Can an AI receptionist book handyman jobs with several tasks?
Yes, and it keeps the whole list together. The assistant asks about each task, the materials, and details like wall type or ceiling height, then books a visit from your open times. Every task appears in the summary in your inbox, so you can judge whether the visit needs more time and call back if it does.
Will it accept electrical or plumbing work?
Only the work you say you do. List the jobs you take, like swapping a light fixture or a faucet where your license and local rules allow, and the jobs you refer out. The assistant answers from that list. Anything outside it, or anything that sounds unsafe, is written down and handed to you to decide.
How much does an AI receptionist for handymen cost?
On Pro, $98 a month buys a phone number, monthly credits, three AI assistants, and three team seats, which suits a solo handyman or a small crew. Calls come out of credits in whole minutes, with a one-minute minimum. New customers can try Pro free for 7 days first; a card is required at checkout.
AI receptionist vs a handyman answering service
Swipe horizontally to compare →
| Compared | InsertChat AI receptionist | Voicemail | Live answering service |
|---|---|---|---|
| Answers questions | Yes, from your knowledge base | No; callers leave a message | From the script you give the operators |
| Books appointments | Into the built-in calendar, Google Calendar, Outlook, Calendly, or Cal.com | No | Depends on the provider and your calendar access |
| When it answers | Always, after hours, or when your team doesn’t pick up | When nobody answers | During the hours your plan covers |
| Record of each call | Transcript and AI summary in the shared inbox | A recorded message | Message notes from the operator |
| Urgent calls | Flagged and emailed to your team, with the safety steps you wrote; no live transfer | Heard when someone checks messages | Handled with the escalation instructions you give |
| Other channels | Website chat, SMS, email, and WhatsApp from the same knowledge | Phone only | Varies by provider |
| Pricing | From $98 per month with monthly credits; calls billed in whole minutes | Usually included with your phone service | Varies by provider; often per minute or per call |
Voicemail and answering service details vary by provider. Check the terms of any service you compare.
Explore the shared workspace
Explore the InsertChat demo ↗
InsertChat / InboxOpen full demo Explore InsertChat’s shared workspace with Northstar Home Services, our fictional demo business.
Features for handyman businesses
AI receptionist
InsertChat answers your business calls from your own services, hours, and prices. It books appointments on your calendar and brings in your team, full transcript attached, when a person should follow up.
Explore AI receptionist
Shared inbox
Bring website chat, calls, email, SMS, and WhatsApp into one workspace. Your AI answers first, and your team sees exactly what needs a person.
Explore Shared inboxScheduling
Your front desk offers open times, books the one the customer picks, and moves or cancels it later, on calls, website chat, and texts. Every booking stays linked to the customer and the conversation.
Explore SchedulingConnect the calendar and tools you use
All integrations ↗
More home services industries
Home services overview ↗- PlumbingAnswer emergency and routine plumbing calls while your crew is on a job.
- HVACTake no-heat, no-cooling, and tune-up calls when every technician is already booked.
- ElectricalBook EV charger and panel upgrade visits, and flag burning smells and sparking right away.
- RoofingSeparate active leaks from estimate requests and book roof inspections after a storm.
- LandscapingCollect lot size and mowing frequency, and book design consultations by phone, text, or chat.
- CleaningExplain what each clean includes, collect home sizes, and book walkthroughs by phone or chat.
- Pest controlBook inspections, explain prep before treatment, and flag nests and stings for your team.
- LocksmithsCapture lockout, rekey, and smart lock calls while you’re working at another door.
- Garage doorsBook broken spring, off-track, and opener repairs while your techs are on other jobs.
- Water damage restorationTake the first call about a flooded basement or kitchen fire, day or night.
- MovingHandle quote requests, survey bookings, and moving-day calls while your crews are out.
- Pool servicesBook green pool cleanups and equipment repairs, and answer weekly service questions.
- Appliance repairBook fridge, washer, dryer, and oven repairs with the brand and model already noted.
- Tree serviceSeparate trees on houses from removal estimates, and book estimate visits after every storm.
- PaintingBook interior and exterior estimates, collect room counts and siding type, and log color questions.
- FlooringBook in-home measures, collect square footage and subfloor details, and answer material questions.
- SolarAnswer solar leads from your ads, collect bills and roof details, and book consultations.
- SepticTell sewage backups from routine pump-outs, and book real estate septic inspections.
- Junk removalAnswer “how much to haul this?”, collect item lists and access details, and book pickup windows.
- Pressure washingBook house washes and driveway cleaning, collect surfaces and square footage, and explain soft washing.
- Carpet cleaningBook room-based carpet, upholstery, and rug cleaning, and send soaked-carpet calls to your team.
- Window cleaningBook home and storefront window cleaning, count panes and stories, and catch route cancellations.
- FencingBook fence estimates with footage, material, and gates, and flag broken pool gates and downed fences.
- Home inspectionBook inspections and add-ons inside contract deadlines, and answer agents’ fee questions.
- ContractorsBook site visits for new remodels and take messages from clients and subs while you build.
Yes. Give your property managers a dedicated number for $10 a month, and each contact shows which line they called. Write your rental rules, such as who approves larger repairs and how tenants are contacted for access, and the assistant explains them and records the unit and tenant details.
Yes. Every call leaves a transcript and an AI summary in the shared inbox, on the customer’s contact. Read the task list between jobs, add an internal note, and call back with a time estimate instead of a round of questions.
Yes. Buyers and sellers call with an inspector’s repair list and a closing date. The assistant records each item, asks for the closing date, and books a visit before it. In your website chat, customers can attach photos of the report pages so you see them with the conversation.
Yes, because when you work alone nobody else is there to pick up. Ring your own phone for 5 to 60 seconds first, so you still take the calls you can, and let the assistant answer the rest from the knowledge you wrote.
Facts last reviewed .
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