See what they see
The homeowner attaches photos of the peeling siding and soft trim, and your estimator gets them with the chat.
See the website chatPainting
Homeowners call about a two-story exterior, a kitchen cabinet refresh, or six rooms before move-in, usually while your hands are full. Your assistant answers from your services and prep standards, collects the surfaces, stories, and condition, and books estimate visits so your estimator walks in knowing the job.
An AI receptionist for painting contractors answers calls, texts, and website chats about interior, exterior, cabinet, and commercial work while your crews are on ladders. InsertChat’s assistant asks what needs painting, how big it is, and what shape the surfaces are in, books estimate visits on your calendar, and passes lead paint, damage, and touch-up complaints to your team.
EXAMPLE WORKFLOW · Website chat
A homeowner opens your website chat on a March evening, with your crews booked on interiors until the weather warms up.
“Can you repaint our two-story colonial before June? Some of the trim by the gutters is soft, and the paint is peeling on the south side.”
The homeowner attaches photos of the peeling siding and soft trim, and your estimator gets them with the chat.
See the website chatAsk for the siding material, the number of stories, the year the house was built, and whether colors are chosen.
Offer estimate times from your calendar and note the June deadline and the soft trim on the contact, so your estimator plans for carpentry.
Questions about lead paint in an older home, damage claims, and unhappy customers asking about touch-ups go straight to your team.
Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions.
Answers come from the knowledge you add. Anything on the urgent list follows the handoff rules you set.
Yes. It answers the first round of questions, confirms the address is in your area, and collects what your estimator needs: surfaces, size, stories, condition, and deadline. Then it offers estimate times from your calendar. A request to schedule an estimate raises a high-intent lead alert, so your team can see which homeowners are ready to hire.
It shares only the numbers you publish, such as a per-room starting price or your cabinet range. Exterior work depends on siding, height, and how much prep the surface needs, so the assistant gathers those details and books a walk-around. InsertChat does not write estimates or proposals. Your estimator still sets the price after seeing the house.
For $98 a month, Pro gives you one phone number, three team seats, three AI assistants, and a monthly credit allowance. Calls use credits in whole minutes, and texts can carry their own charges. Exterior estimate requests tend to bunch up in spring, so size your plan from an April week rather than a January one, using the usage estimate on the pricing page.
Explore InsertChat’s shared workspace with Northstar Home Services, our fictional demo business.
Add an AI assistant to the site you already have. It answers visitors from your pages and documents, saves leads, books appointments, and hands the chat to a person when it needs one.
Explore Website chatEvery call, chat, text, and email gets an answer right away. The assistant saves the lead as a contact with its source and tells your team when someone is ready to book or buy.
Explore Lead captureInsertChat answers your business calls from your own services, hours, and prices. It books appointments on your calendar and brings in your team, full transcript attached, when a person should follow up.
Explore AI receptionistYes. Choose the visit length, buffers before and after each estimate, how far ahead customers can book (up to 90 days), and the minimum notice, up to 48 hours. The assistant offers between two and five open times within those rules and books the one the customer picks.
From your knowledge, yes. Add the paint lines you use, the sheens you recommend by room, and whether you offer color consultations. The assistant answers from that and books a consultation if you sell one. Choosing a color for a customer stays with your team.
Yes. With Gmail or Outlook connected, the assistant writes replies to turnover requests from your services and availability. Approve each draft, or let replies go out after a delay you choose. Messages about payment terms or complaints wait for a person, and each request is saved with the unit address and move-in date.
In the US and Canada it will. Forward the number on your lawn signs, truck, and listings to InsertChat, and calls keep reaching you there. Elsewhere, pick a local or toll-free InsertChat number where one is available. Place a test call before your signs go back out in spring.
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Start with the questions you answer every day.
Add your business information, test the answers, and connect your first customer channel.