Explore the demo01
Connect your account
Find Google Calendar in the InsertChat app catalog and authorize the account you want to use.
Scheduling
Connect Google Calendar to your AI front desk.
Authorize your calendar, choose the scheduling actions your assistant can use, and test the appointment flow. Your team chooses which bookings can run automatically and which need review.
InsertChat connects to Google Calendar so your AI receptionist can find free time across your calendars and create, update, or delete events while a customer is on the phone or in chat. You choose which calendar actions run on their own and which wait for your team’s approval.
From customer inquiry to calendar appointment
A customer asks for a visit by phone or website chat. Your assistant collects the request and uses the Google Calendar actions you have enabled. Keep the appointment and conversation together so your team knows who is coming and why. Test availability exceptions and approval settings before enabling the flow.
What your assistant can do in Google Calendar
- Find free time slots across your calendars
- Create, update, and delete events
- Look up events and list your calendars
Turn on only the actions you need. Each one can run automatically or wait for your team’s approval.
How to set up Google Calendar with InsertChat
02
Choose the actions
Select the supported actions your assistant needs and review the connection’s permissions.
03
Test the workflow
Try the customer flow and confirm that actions, approvals, and handoff work the way your team expects.
How businesses use Google Calendar with InsertChat
Illustrative examples. Answers depend on the knowledge you add; actions depend on the connections and permissions you turn on.
Book a service call during the call
A homeowner calls about a slow drain at 7 p.m. The assistant finds the next open slot on your Google Calendar, books it, and keeps the address and problem with the appointment.
Plumbing use cases
Move appointments without phone tag
A client asks to push Friday’s cut to next week. The assistant checks your calendar, updates the event, and records the change on the client’s contact.
Salons & spas use cases
Schedule showings around your listings
A buyer asks to see a listing Saturday morning. The assistant checks the agent’s free time and books the showing, or holds the request for approval.
Real estate use casesConnect the rest of your front desk
Scheduling
Your front desk offers open times, books the one the customer picks, and moves or cancels it later, on calls, website chat, and texts. Every booking stays linked to the customer and the conversation.
Explore Scheduling
AI receptionist
InsertChat answers your business calls from your own services, hours, and prices. It books appointments on your calendar and brings in your team, full transcript attached, when a person should follow up.
Explore AI receptionistActions & approvals
Give your front desk the tools to act on a conversation. Choose what it can do automatically and what your team needs to review.
Explore Actions & approvalsRelated guides and comparisons
More integrations
All integrations ↗
Authorize the Google account that owns or can access the calendar you want to use. Choose the scheduling actions available to your assistant and review their permissions. Test appointments and availability exceptions before using the connection with customers.
Configure the supported actions and approval rules in your workspace. Your assistant can collect the requested time and customer details while actions that need review wait for your team. Test the exact booking flow you intend to use.
It can list your calendars and find free time across them, then create the event on the calendar you use for bookings. Test availability with shared calendars before customers start booking.
Appointments the assistant books can get a text or email reminder 72 hours and 24 hours before. If the time stops working, the customer can reply or call, and the assistant moves the appointment to another open time.
Facts last reviewed .
Build your AI front desk.
Start with the questions you answer every day.
Add your business information, test the answers, and connect your first customer channel.