Explore the demo01
Connect your account
Find Google Calendar in the InsertChat app catalog and authorize the account you want to use.
Scheduling
Connect Google Calendar to your AI front desk.
Authorize your calendar, choose the scheduling actions your assistant can use, and test the appointment flow. Your team chooses which bookings can run automatically and which need review.
From customer inquiry to calendar appointment
A customer asks for a visit by phone or website chat. Your assistant collects the request and uses the Google Calendar actions you have enabled. Keep the appointment and conversation together so your team knows who is coming and why. Test availability exceptions and approval settings before enabling the flow.
How to set up Google Calendar with InsertChat
02
Choose the actions
Select the supported actions your assistant needs and review the connection’s permissions.
03
Test the workflow
Try the customer flow and confirm that actions, approvals, and handoff work the way your team expects.
Connect the rest of your front desk
Scheduling
Connect your calendar so your front desk can help with appointments. Keep bookings linked to the customer and the conversation that started them.
Explore Scheduling
AI receptionist
Let your AI receptionist answer calls using your business information. Capture the request, help with scheduling, and pass the conversation to your team when needed.
Explore AI receptionistActions & approvals
Give your front desk the tools to act on a conversation. Choose what it can do automatically and what your team needs to review.
Explore Actions & approvalsAuthorize the Google account that owns or can access the calendar you want to use. Choose the scheduling actions available to your assistant and review their permissions. Test appointments and availability exceptions before using the connection with customers.
Configure the supported actions and approval rules in your workspace. Your assistant can collect the requested time and customer details while actions that need review wait for your team. Test the exact booking flow you intend to use.
Build your AI front desk.
Start with the questions you answer every day.
Add your business information, test the answers, and connect your first customer channel.