Explore the demo01
Connect your account
Find Cal.com in the InsertChat app catalog and authorize the account you want to use.
Scheduling
Connect Cal.com bookings to your AI front desk.
Connect your Cal.com account in the InsertChat app and choose the booking actions your assistant can use. Actions run with your event types, availability, and the access your account grants.
Let customers book, move, or cancel Cal.com appointments
A customer asks to book, move, or cancel an appointment. With the Cal.com actions you enable, your assistant can list your event types, check available slots and busy times, and create the booking. It can look up a booking’s details, edit or reschedule it, or cancel it. For bookings that need your confirmation, it can confirm them or decline them with a reason.
How to set up Cal.com with InsertChat
02
Choose the actions
Select the supported actions your assistant needs and review the connection’s permissions.
03
Test the workflow
Try the customer flow and confirm that actions, approvals, and handoff work the way your team expects.
Connect the rest of your front desk
Scheduling
Connect your calendar so your front desk can help with appointments. Keep bookings linked to the customer and the conversation that started them.
Explore Scheduling
Website chat
Add an AI assistant to your existing website. Answer from your content, collect contact details, and hand the conversation to a person when it needs one.
Explore Website chatActions & approvals
Give your front desk the tools to act on a conversation. Choose what it can do automatically and what your team needs to review.
Explore Actions & approvalsIt can list your event types, check available slots and busy times, and create bookings. It can also look up, edit, reschedule, and cancel bookings, and confirm or decline bookings that need your confirmation. Enable only the actions your scheduling flow needs.
Yes. Configure approval for the Cal.com actions your team wants to review, such as cancelling or declining a booking. Test the flow to check which actions run automatically and which wait for your team.
You need the Cal.com account that owns the event types customers should book. Authorize it from the app catalog in InsertChat; actions run with that account’s own permissions. Connected services such as Cal.com may have their own charges.
Facts last reviewed .
Build your AI front desk.
Start with the questions you answer every day.
Add your business information, test the answers, and connect your first customer channel.