Explore the demo01
Connect your account
Find Cal.com in the InsertChat app catalog and authorize the account you want to use.
Scheduling
Connect Cal.com bookings to your AI front desk.
Connect your Cal.com account in the InsertChat app and choose the booking actions your assistant can use. Actions run with your event types, availability, and the access your account grants.
InsertChat connects to Cal.com so your AI front desk can list event types, check available slots and busy times, and create bookings from a call or chat. It can also look up, edit, reschedule, and cancel bookings, and confirm or decline bookings that need your confirmation.
Let customers book, move, or cancel Cal.com appointments
A customer asks to book, move, or cancel an appointment. With the Cal.com actions you enable, your assistant can list your event types, check available slots and busy times, and create the booking. It can look up a booking’s details, edit or reschedule it, or cancel it. For bookings that need your confirmation, it can confirm them or decline them with a reason.
What your assistant can do in Cal.com
- List event types and check available slots and busy times
- Create booking requests
- Confirm, decline, reschedule, edit, and cancel bookings
- Look up booking details
Turn on only the actions you need. Each one can run automatically or wait for your team’s approval.
How to set up Cal.com with InsertChat
02
Choose the actions
Select the supported actions your assistant needs and review the connection’s permissions.
03
Test the workflow
Try the customer flow and confirm that actions, approvals, and handoff work the way your team expects.
How businesses use Cal.com with InsertChat
Illustrative examples. Answers depend on the knowledge you add; actions depend on the connections and permissions you turn on.
Book service appointments
A driver calls about squealing brakes. The assistant checks your Cal.com slots for an inspection and books it with the vehicle details.
Auto repair use cases
Reschedule grooming without back-and-forth
An owner texts to move a Saturday groom. The assistant finds the booking, checks open slots, and reschedules it.
Pet grooming & pet stores use cases
Confirm consultations that need approval
For event types that require confirmation, the assistant confirms the booking or declines it with a reason, following the rules you set.
Professional services use casesConnect the rest of your front desk
Scheduling
Your front desk offers open times, books the one the customer picks, and moves or cancels it later, on calls, website chat, and texts. Every booking stays linked to the customer and the conversation.
Explore Scheduling
Website chat
Add an AI assistant to the site you already have. It answers visitors from your pages and documents, saves leads, books appointments, and hands the chat to a person when it needs one.
Explore Website chatActions & approvals
Give your front desk the tools to act on a conversation. Choose what it can do automatically and what your team needs to review.
Explore Actions & approvalsRelated guides and comparisons
More integrations
All integrations ↗
It can list your event types, check available slots and busy times, and create bookings. It can also look up, edit, reschedule, and cancel bookings, and confirm or decline bookings that need your confirmation. Enable only the actions your scheduling flow needs.
Yes. Configure approval for the Cal.com actions your team wants to review, such as cancelling or declining a booking. Test the flow to check which actions run automatically and which wait for your team.
You need the Cal.com account that owns the event types customers should book. Authorize it from the app catalog in InsertChat; actions run with that account’s own permissions. Connected services such as Cal.com may have their own charges.
Facts last reviewed .
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