Draft the reply
Answer from your storefront pricing and the Main Street route day, inside and outside, in a draft for your approval.
See email answeringWindow cleaning
You can’t answer a call from the top of a ladder. Your assistant answers from your pricing and policies, counts windows, stories, and screens, and books residential cleanings on your calendar. Storefront owners who email about a monthly route get a drafted reply, and a route client who wants to cancel triggers an alert to your team.
An AI receptionist for window cleaning companies answers calls, emails, and chats about home windows, screens, tracks, gutters, and storefront routes. InsertChat’s assistant counts windows and stories, asks about hard water and access, books residential cleanings on your calendar, drafts replies to commercial emails, and flags broken glass and route cancellations for your team.
EXAMPLE WORKFLOW · Email
A new business owner emails your Gmail inbox on a Monday morning while your crew is on a three-story house.
“We just opened a bakery on Main Street with six front windows and a glass door. Do you do monthly storefront cleaning, and what does it cost?”
Answer from your storefront pricing and the Main Street route day, inside and outside, in a draft for your approval.
See email answeringAsk about door glass, signage and decals to avoid, the preferred day, and whether the inside must be done before opening.
The owner’s details and answers are saved to their contact, so your team can confirm the start date and add the shop to the route.
A cracked or broken pane, a ladder or safety incident, and a route client asking to cancel are marked for a person, and your team is notified.
Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions.
Answers come from the knowledge you add. Anything on the urgent list follows the handoff rules you set.
Yes. It asks how many windows and stories, whether the customer wants inside, outside, or both, and whether screens and tracks are included. Then it shares the prices you list and books an open time on your calendar. The count lands in the summary, so your crew knows how long the house will take.
It answers the first email or call and collects what your team needs: panes, door glass, building height, and the preferred route day. With Gmail or Outlook connected, replies are drafted for your approval or sent after a delay you choose. Contracts, building access rules, and rope access work stay with your team.
Window cleaners can start on Pro, $98 a month, which includes one phone number, three AI assistants, three team seats, and 5,000 monthly credits. Calls and AI replies draw on those credits, and calls round up to the minute. Growth, at $198 a month, raises you to 5 seats for companies running several crews.
Explore InsertChat’s shared workspace with Northstar Home Services, our fictional demo business.
Connect Gmail or Outlook. Your assistant drafts or sends replies, and anything sensitive waits for your team in the shared inbox.
Explore AI email responderBring website chat, calls, email, SMS, and WhatsApp into one workspace. Your AI answers first, and your team sees exactly what needs a person.
Explore Shared inboxInsertChat answers your business calls from your own services, hours, and prices. It books appointments on your calendar and brings in your team, full transcript attached, when a person should follow up.
Explore AI receptionistFor visits on your calendar, customers can get a text or email reminder 72 and 24 hours before. For a recurring route you manage elsewhere, notices stay with your office, and the assistant answers when clients reply or call with questions.
Your rain policy, word for word if you like. If a customer asks to move their cleaning, it offers another open time and moves a visit it booked. Letting the day’s customers know about a weather delay stays with your team.
Yes. Owners can text your InsertChat number to ask about the next visit or add the inside glass, and the assistant answers from your route details. Texts and calls from the same person sit on one contact. Anyone who replies STOP is opted out of texts.
Yes, from the heights and building types you list. If you stop at two stories, it says so and offers what you do. A caller with a skylight, a stairwell window, or anything needing special equipment goes to your team with the details.
Facts last reviewed .
Start with the questions you answer every day.
Add your business information, test the answers, and connect your first customer channel.