Explore the demo01
Answer from your EV charger page
Explain how your installs work, what the site visit checks, and which towns you cover, using the pages you added.
Electrical
An AI receptionist for electricians working with both hands in a panel.
Your assistant answers calls about outlets, lighting, panels, and EV chargers, collects the home’s age and panel details, and books site visits on your calendar. Burning smells, sparking, and whole-property outages are flagged for your team before anything else.
An AI receptionist for electricians picks up your calls while you’re on a job site, using your services, service area, and licensing details. InsertChat’s assistant collects the age of the home, the panel amperage, and what the customer wants installed, books site visits for EV chargers, panel upgrades, and lighting work, and flags burning smells and sparking for your team as urgent.
EXAMPLE WORKFLOW · Website chat
Turn an EV charger question into a site visit
A homeowner opens the chat on your website on a Sunday evening.
“We just got an electric car. Can you put a Level 2 charger in the garage? The house was built in 1978.”
02
Collect the panel details
Ask for the panel amperage if the customer knows it, the charger model, and how far the parking spot is from the panel.
03
Book the site visit
Suggest open slots from your calendar and book the visit. The chat, with the home’s age and charger details, is saved to the customer’s contact.
Your team sets the boundaries
Anyone reporting a shock, smoke, or fire hears the 911 instructions you wrote, and the conversation is marked for your team at once.
Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions.
What it handles for electricians
Answers come from the knowledge you add. Anything on the urgent list follows the handoff rules you set.
Handled by your assistant
Handled by your assistant- Outlet, switch, lighting, and ceiling fan jobs scheduled into open slots
- EV charger install inquiries, with charger and panel details collected
- Panel upgrade and fuse box replacement requests, booked as site visits
- Repair lists from home inspections, with the closing date noted
- Service call fee, licensing, and service area questions
Sent straight to your team
- A burning smell from an outlet, panel, or fixture
- Sparking outlets, switches, or breakers
- Exposed live wires, inside or outside
- Power out to the whole property
- Anyone shocked, and anything involving smoke or fire
What it asks and what it needs to know
Details it collects
- Name, callback number, and job site address
- What’s happening, in which rooms, and since when
- Age of the home and any wiring updates the caller knows of
- Panel amperage, if known, and where the panel is
- EV charger model and the distance from the panel to the parking spot
- House, condo, or commercial space
- Any inspection, permit, or closing deadline
What to add to its knowledge
What to add to its knowledge- The electrical work you take on and the jobs you refer out
- Service area and the hours you take service calls
- Service call fees and any flat rates you publish
- How your EV charger and panel upgrade site visits work
- Your instructions for burning smells, sparking, shocks, and fires
- License details and how you handle permits and inspections
What does it do when a caller smells burning or sees sparks?
Calls like that are flagged as urgent. The assistant reads the steps you wrote, such as calling 911 if there is smoke, fire, or an injury, collects the address and what the caller sees or smells, and marks the call as needing a person, so your team is notified. Troubleshooting stays with a licensed electrician; the assistant doesn’t talk anyone through a panel or an outlet.
Will it tell customers whether they need a panel upgrade?
No. That decision belongs to your electrician after a look at the panel. The assistant collects the age of the home, the panel amperage if the customer knows it, and what they plan to add, such as an EV charger, a heat pump, or a hot tub, then books a site visit. It can share your service call fee and any flat rates you list.
How much does an AI receptionist for electricians cost?
Pro is $98 per month and gets you three AI assistants, three team seats, a phone number, and monthly credits. Each call uses credits in whole minutes, so a 40-second “do you install EV chargers?” call counts as one minute. Compare plans and estimate your usage on the pricing page.
Explore the shared workspace
Explore the InsertChat demo ↗
InsertChat / InboxOpen full demo Explore InsertChat’s shared workspace with Northstar Home Services, our fictional demo business.
Features for electricians
AI receptionist
Let your AI receptionist answer calls using your business information. Capture the request, help with scheduling, and pass the conversation to your team when needed.
Explore AI receptionist
Website chat
Add an AI assistant to your existing website. Answer from your content, collect contact details, and hand the conversation to a person when it needs one.
Explore Website chat
Lead capture
Your assistant answers first, saves each inquiry as a contact with its source, and alerts your team when a customer is ready.
Explore Lead captureConnect the calendar and tools you use
All integrations ↗
More home services industries
Home services overview ↗- PlumbingAnswer emergency and routine plumbing calls while your crew is on a job.
- HVACTake no-heat, no-cooling, and tune-up calls when every technician is already booked.
- RoofingSeparate active leaks from estimate requests and book roof inspections after a storm.
- LandscapingCollect lot size and mowing frequency, and book design consultations by phone, text, or chat.
- CleaningExplain what each clean includes, collect home sizes, and book walkthroughs by phone or chat.
- Pest controlBook inspections, explain prep before treatment, and flag nests and stings for your team.
- LocksmithsCapture lockout, rekey, and smart lock calls while you’re working at another door.
- Garage doorsBook broken spring, off-track, and opener repairs while your techs are on other jobs.
- Water damage restorationTake the first call about a flooded basement or kitchen fire, day or night.
- MovingHandle quote requests, survey bookings, and moving-day calls while your crews are out.
- Pool servicesBook green pool cleanups and equipment repairs, and answer weekly service questions.
- Appliance repairBook fridge, washer, dryer, and oven repairs with the brand and model already noted.
- ContractorsBook site visits for new remodels and take messages from clients and subs while you build.
Yes. Set calls to ring your own phone for 5 to 60 seconds first; if you don’t answer, the assistant does. Each call it takes leaves a summary and transcript in the shared inbox, so you can read the job details between tasks.
Yes. Pro includes one number, and each additional number is $10 a month. Publish the second one to general contractors and property managers, and each contact shows which number the caller dialed, so your team can tell service calls from commercial work at a glance.
It will if you add that to its knowledge. List the jobs you pull permits for, who books the inspection, and whether the permit fee is in your price, and the assistant answers from that. Questions about code requirements for a specific home go to your electrician.
Only with the program details you add, such as a utility rebate you help customers apply for. Whether a customer qualifies for a rebate or a tax credit is a question for your team or the program itself, so the assistant takes the details and leaves the answer to a person.
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