Skip to content

Solar

An AI receptionist for solar companies that answers the lead before your competitor does.

Solar buyers call or chat from an ad and expect an answer right then. Your assistant explains how your consultations work, collects the monthly bill, utility, roof age, and whether they own the home, and books the consultation on your calendar. Service calls from existing customers are sorted from new leads, and faults go to your service team.

An AI receptionist for solar companies answers new-lead calls, website chats, and texts, plus service calls from customers with installed systems. InsertChat’s assistant collects the homeowner’s utility, average bill, roof age, and shading, books design consultations on your calendar, and flags burning smells, damaged panels, and systems that stopped producing for your service team.

EXAMPLE WORKFLOW · Website chat

Turn an ad click into a booked solar consultation

A homeowner clicks your ad at 9 p.m. and opens the chat on your landing page, long after your sales team has gone home.

“What would solar cost for my house? Our electric bill is around $240 a month in the summer.”
01

Explain how pricing gets decided

Share how your consultations work and why system size depends on usage, roof, and shading, without promising savings.

02

Qualify the home

Ask whether they own the house, the utility company, the roof’s age and material, shade, and interest in battery backup.

03

Book the consultation

Offer consultation times and save the answers, plus the ad campaign and landing page, to the new contact.

See how leads are captured

Your team sets the boundaries

Burning smells, sparks, or storm damage to panels are flagged for your service team, and the caller hears the safety steps you wrote, such as calling 911 for smoke or fire.

Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions.

What it handles for solar installers

Answers come from the knowledge you add. Anything on the urgent list follows the handoff rules you set.

Handled by your assistant

  • New solar inquiries from ads, mailers, and referrals, with the lead source saved
  • Consultation booking, in the home or by video call
  • Battery backup and EV charger add-on questions
  • Monitoring app questions, like why output drops in winter
  • Panel cleaning, maintenance, and system check requests

Sent straight to your team

  • A burning smell, sparking, or smoke from an inverter or panel
  • Panels damaged or loosened by a storm or fallen limb
  • A roof leak near panel mounts
  • A system showing zero production or an inverter fault
  • Tax credit, incentive, and financing questions

What it asks and what it needs to know

Details it collects

  • Name, mobile number, email, and the property address
  • Homeowner or renter
  • Utility company and the average monthly bill
  • Roof age, material, and shade from nearby trees
  • Interest in battery backup or an EV charger
  • For service calls: the installer, inverter brand, and the fault shown
  • Preferred time for the consultation

What to add to its knowledge

  • How your consultations and site surveys work
  • Panel, inverter, and battery brands you install
  • Utilities and towns you serve
  • Financing options you offer, described in your words
  • Warranty and monitoring support for installed systems
  • Whether you service systems another company installed

Can an AI receptionist answer solar leads at night and on weekends?

Yes. Calls, chats, and texts from your ads get an answer whenever they arrive, from the consultation process and service area you add. The assistant asks the qualifying questions your sales team uses and books a consultation. A request to book raises a high-intent lead alert, and the contact keeps the landing page, referrer, and campaign the homeowner came from.

Will it promise savings or quote a system price?

No. Savings, system size, and price depend on usage, roof, shading, and your utility’s rules, so the assistant leaves them to your design team. It can share the starting prices or ranges you publish and explain what the consultation covers. Questions about tax credits, rebates, and financing approval are recorded and handed to a person.

How much does an AI receptionist for solar companies cost?

InsertChat Pro costs $98 a month, about $3.27 a day, for one phone number, three AI assistants, three seats, and monthly credits. Calls round up to the minute. Teams running several campaigns can add numbers for $10 a month each and see which campaign every caller dialed.

Explore the shared workspace

Explore the InsertChat demo ↗
InsertChat / ContactsOpen full demo

Explore InsertChat’s shared workspace with Northstar Home Services, our fictional demo business.

Features for solar installers

Lead capture

Every call, chat, text, and email gets an answer right away. The assistant saves the lead as a contact with its source and tells your team when someone is ready to book or buy.

Explore Lead capture

AI receptionist

InsertChat answers your business calls from your own services, hours, and prices. It books appointments on your calendar and brings in your team, full transcript attached, when a person should follow up.

Explore AI receptionist

Contacts

Your AI assistant saves each customer’s details from calls, chats, texts, and emails. Your team sees the history, open tasks, and next appointment in one record.

Explore Contacts

Connect the calendar and tools you use

All integrations ↗

More home services industries

Home services overview ↗

Solar: common questions

Setup and everyday use

Yes. Add your support docs and a set of service rules: the assistant asks for the installer, the inverter brand, and what the monitoring app shows, answers common questions, and books a service visit. Faults like zero production or an error code are flagged for your service team.

With the CRM actions you enable, the assistant can create or update a record during the conversation, automatically or after a person approves it. It runs as an action, not a background sync, so choose the fields your sales team needs and test the flow before your next campaign launches.

Yes. It follows the caller’s language, so a homeowner who speaks Spanish hears Spanish, with answers drawn from the same knowledge. Add a Spanish version of your consultation overview if you want exact wording, and place a test call in each language before your ads go live.

In the US and Canada, forward the number already printed on your mailers and ads to InsertChat. Outside those countries, choose a local or toll-free InsertChat number where available. Number porting is not offered, so forwarding is how you keep the number customers know.

Facts last reviewed .

Build your AI front desk.

Start with the questions you answer every day.

Add your business information, test the answers, and connect your first customer channel.