Explore the demo01
Build the inventory
Ask about floors, stairs or elevators at both ends, how close the truck can park, and large items like the piano.
Moving
An AI receptionist for movers that gathers what you need to price a move.
Your assistant collects the move date, both addresses, home size, stairs or elevator access, and special items like a piano before your team prices the job. Problems on moving day and damage claims are flagged for a person on your team.
An AI receptionist for moving companies answers quote calls and chats while your crews are loading trucks, using your services, coverage area, and calendar. InsertChat’s assistant collects the move date, origin and destination, home size, access details, and special items, books in-home or video surveys on your calendar, and passes every inquiry to your team to price.
EXAMPLE WORKFLOW · Website chat
Get a two-bedroom move ready to price
A renter starts a website chat late Sunday night, a few weeks before their lease runs out.
“We’re moving a two-bedroom apartment across town on June 14. Are you free that day? We have an upright piano.”
02
Book a video survey
Note June 14 as the move date, then offer times from your calendar for a short video walkthrough with your estimator.
03
Hand it to your estimator
The contact holds the addresses, inventory, and access notes, so your estimator can price the move without starting over.
Your team sets the boundaries
A late crew or blocked access on moving day, damage claims, and deposit or refund disputes go to your team as urgent, and every price comes from your estimators.
Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions.
What it handles for moving companies
Answers come from the knowledge you add. Anything on the urgent list follows the handoff rules you set.
Handled by your assistant
Handled by your assistant- Quote requests, with the inventory and access details your estimators need
- Move date requests, noted for your team to confirm
- Full packing, partial packing, and packing supply questions
- Short- and long-term storage questions
- In-home and video survey bookings
Sent straight to your team
- A crew running late on moving day
- Access problems at either address on moving day
- Damage claims for furniture or property
- Deposit and refund disputes
- Complaints about a crew or a finished move
What it asks and what it needs to know
Details it collects
- Name, phone number, and email for the follow-up
- Move date and whether it’s flexible
- Pickup and delivery addresses
- Home size, by bedrooms or square footage
- Stairs, elevators, and how far the truck can park from the door
- Pianos, safes, artwork, and other special items
- Packing or storage needs
What to add to its knowledge
What to add to its knowledge- Local, long-distance, packing, and storage services you offer
- The cities and regions you move to and from
- Hourly rates, minimums, or ranges you’re happy to share
- Deposit, cancellation, and rescheduling policies
- How you handle pianos, safes, and other specialty items
- Items your crews won’t move
Can an AI receptionist take moving quote requests?
Yes. It asks for the move date, both addresses, the number of bedrooms, stairs or elevator access at each end, and items like a piano or gun safe. Everything lands on the customer’s contact with a summary in the inbox. When a move needs a closer look, the assistant books an in-home or video survey on your calendar.
Will it tell customers what their move will cost?
Not the full price. It shares the rates you publish, such as an hourly rate for a three-person crew or your minimum for local moves. Pricing the whole move stays with your team, since InsertChat does not create quotes or estimates. When a customer asks for a price, your team gets a high-intent lead alert, so your estimator can follow up while the move is still being planned.
How much does an AI receptionist for moving companies cost?
Pro is $98 per month. That gets you a number for your quote line, monthly credits, three AI assistants, and three team seats. Calls round up to whole minutes on your credits. If customers reach you on WhatsApp or by text, those connected services can carry their own charges. Teams with several branches can move up to Growth for more assistants, seats, and credits.
Explore the shared workspace
Explore the InsertChat demo ↗
InsertChat / ContactsOpen full demo Explore InsertChat’s shared workspace with Northstar Home Services, our fictional demo business.
Features for moving companies
Website chat
Add an AI assistant to your existing website. Answer from your content, collect contact details, and hand the conversation to a person when it needs one.
Explore Website chat
Lead capture
Your assistant answers first, saves each inquiry as a contact with its source, and alerts your team when a customer is ready.
Explore Lead captureContacts
Keep customer details, conversation history, notes, and preferences together. Your team can pick up where the last conversation left off.
Explore ContactsConnect the calendar and tools you use
All integrations ↗
More home services industries
Home services overview ↗- PlumbingAnswer emergency and routine plumbing calls while your crew is on a job.
- HVACTake no-heat, no-cooling, and tune-up calls when every technician is already booked.
- ElectricalBook EV charger and panel upgrade visits, and flag burning smells and sparking right away.
- RoofingSeparate active leaks from estimate requests and book roof inspections after a storm.
- LandscapingCollect lot size and mowing frequency, and book design consultations by phone, text, or chat.
- CleaningExplain what each clean includes, collect home sizes, and book walkthroughs by phone or chat.
- Pest controlBook inspections, explain prep before treatment, and flag nests and stings for your team.
- LocksmithsCapture lockout, rekey, and smart lock calls while you’re working at another door.
- Garage doorsBook broken spring, off-track, and opener repairs while your techs are on other jobs.
- Water damage restorationTake the first call about a flooded basement or kitchen fire, day or night.
- Pool servicesBook green pool cleanups and equipment repairs, and answer weekly service questions.
- Appliance repairBook fridge, washer, dryer, and oven repairs with the brand and model already noted.
- ContractorsBook site visits for new remodels and take messages from clients and subs while you build.
Yes. Add the chat to your existing site with the WordPress plugin or the install code for Wix or Webflow. Customers can attach files, such as a room-by-room list or a floor plan, and the conversation lands in the same inbox as your calls.
Yes. InsertChat saves where each lead came from on the contact, such as the landing page, referrer, campaign, and which of your numbers they dialed. Give your ads their own InsertChat number, at $10 a month for each extra number, and you can tell which campaign started each quote request.
Yes. In call routing, enter your team’s number and limit the assistant to callers who aren’t in your contacts yet. Customers you’ve already saved then ring your team, while new quote calls go to the assistant. You can switch back to answering everyone whenever you like.
Yes. Anyone on your team can take over a conversation in the shared inbox, add internal notes, assign it to an estimator, and use saved replies for common answers like your deposit policy. The full transcript and the customer’s move details stay on the contact.
Facts last reviewed .
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