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AI phone answering sold by the minute from $49, with a website chat widget on every plan.
Rosie alternativeHead-to-head comparison
Rosie vs Smith.ai: AI receptionist pricing and backup
Rosie suits phone-first businesses that want many AI minutes for a low monthly price. Smith.ai suits businesses that want to start free, pay per call, and keep human agents as backup. InsertChat is the stronger third option for one AI front desk across calls, website chat, email, SMS, and WhatsApp, from $98 per month.
Rosie vs Smith.ai vs InsertChat at a glance
Rosie details checked on from Rosie’s public pricing page; Smith.ai details checked on from Smith.ai’s public pricing page. Prices are in USD as listed; vendors change plans, so confirm current terms with each linked source.
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| Compared | Rosie | Smith.ai | InsertChat |
|---|---|---|---|
| Pricing model | Professional $49, Scale $149, or Growth $299 a month by included minutes; annual billing gives 2 months free Source | Free, Pro, and Enterprise plans priced by calls per month Source | Pro, Growth, Scale, and Enterprise plans with monthly AI credits included. Annual billing costs ten monthly payments, paid upfront. Details |
| What is metered | Call minutes (250, 1,000, or 2,000 a month); the website texting add-on counts conversations Source | Calls: $1.60 to $2.00 per included call on paid tiers; extra calls cost $3.00 on Free and $2.10 to $2.50 on paid tiers Source | AI credits from one monthly allowance. Use depends on the model, conversation length, knowledge processing, and tools; calls round up to whole minutes. Details |
| Channels | Phone calls and a website chat widget on every plan, texts to callers, and website texting as an add-on Source | AI call answering; custom SMS branding on Pro Source | Website chat, phone, email, SMS, and WhatsApp in one shared inbox Details |
| Human handoff | Warm and live call transfers from Scale; waterfall transfers on Growth Source | Transfers calls to a live North America-based receptionist, day or night Source | Your own team takes over in the shared inbox with the full conversation, on every plan Details |
| Knowledge sources | Your Google profile and website, custom FAQ answers, and uploaded documents on Growth Source | Not verified | Website URLs, documents, questions and answers, audio and video files, and product information (1,000 sources on Pro) Details |
| Booking | Texts appointment links on Professional; books directly on your calendar from Scale Source | AI scheduling with Calendly and other calendars, from the Free plan Source | Books into the built-in calendar, Google Calendar, Outlook, Calendly, or Cal.com, automatically or after your team’s approval Details |
| Entry price | $49 a month for 250 minutes, with a 7-day free trial Source | Free for 25 calls a month; Pro from $150 for 75 calls; Enterprise from $500 for 300 calls Source | Pro at $98/month, or $81.67/month billed annually, with 5,000 credits, 3 assistants, and 3 seats Details |
| Notable limits | No minute overage rate is listed; website texting is $50 for 25 conversations, then $1 each Source | Every answered call counts, with up to 10% removable as spam; cancelling takes 30 days’ notice Source | Additional phone numbers, SMS, WhatsApp, and other connected services can carry their own charges; analytics and reports start on Scale Details |
“Not verified” means our check did not confirm this detail. Ask the vendor before deciding.
How Rosie and Smith.ai compare
80 calls a month on each
Eighty calls at three minutes each is 240 minutes, which fits Rosie’s $49 bundle of 250. On Smith.ai, the free plan covers 25 calls and each extra call costs $3, so 80 calls would come to $165 on Free; its Pro plan starts at $150 for 75 to 300 calls. Short calls favor Rosie, while Smith.ai’s per-call price ignores call length. InsertChat Pro is $98 per month with 5,000 monthly AI credits.
Estimate your InsertChat usage
What happens on hard calls
Smith.ai lists human-agent backup behind its AI Receptionist. Our check of Rosie’s pricing page did not confirm a handoff option. InsertChat flags conversations that need a person, emails your team, and keeps the transcript and AI summary in the shared inbox; it does not transfer live calls.
Texts, email, and web
Rosie covers voice and SMS, with web chat through its $50 web texting add-on. Smith.ai adds SMS and email from Pro. InsertChat answers website chat, email, SMS, and WhatsApp alongside calls on every plan.
Room to grow
Rosie’s largest listed bundle is 2,000 minutes for $299, and Smith.ai’s Enterprise plan starts at $500. InsertChat’s plans step up through Pro, Growth, Scale, and Enterprise, adding assistants, seats, and credits at each level.
Rosie, Smith.ai, or InsertChat?
Choose Rosie if
- You want 250 AI minutes for $49 a month.
- Your calls are short and frequent, which minute bundles reward.
- You only need web texting now and then, as an add-on.
Choose Smith.ai if
- You want a free plan to start: 25 calls a month.
- Your calls run long, and you’d rather pay per call.
- You want human agents as backup to the AI.
Choose InsertChat if
- You want website chat, email, and WhatsApp answered by the same assistant as your calls.
- You want 3 team seats and a shared inbox on your first plan.
- You want bookings in the built-in calendar, Google Calendar, Outlook, Calendly, or Cal.com, with reminders before the appointment.
Compare each one with InsertChat
InsertChat vs Smith.ai
AI receptionist billed per call, with a 25-call free plan and live-receptionist backup.
Smith.ai alternative
InsertChat pricing
Pro, Growth, Scale, and Enterprise plans with monthly AI credits, from $98 per month, plus a usage estimator for your own call and chat volume.
See plans and pricingFor short calls, usually: Rosie lists 250 minutes for $49, 1,000 for $149, and 2,000 for $299. Smith.ai’s AI Receptionist is free for 25 calls, then $3 per call, with Pro from $150 for 75 to 300 calls. Long calls narrow the gap because Smith.ai charges per call. InsertChat Pro is $98 per month with 5,000 monthly AI credits for calls and messages.
Smith.ai’s pricing page lists human-agent backup for its AI Receptionist. Our check of Rosie’s pricing page did not confirm one. InsertChat routes conversations that need a person to your own team, in a shared inbox with the full transcript.
Smith.ai lists SMS and email from its Pro plan, and Rosie’s pricing page lists voice and SMS plus web texting. InsertChat answers email as drafts or automatic replies, with topics you can hold back for your team.
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