Explore the demo01
Explain what to expect
Answer from your service menu, appointment lengths, preparation instructions, and cancellation policy.
Beauty & wellness
An AI receptionist for beauty and wellness bookings.
Explain your services, share preparation guidance, and help with consultation requests while your team focuses on the customer in front of them.
EXAMPLE WORKFLOW · Website inquiry
Turn a service question into a consultation request
A new customer wants to understand the service before booking.
“I’m visiting for the first time. How long is a consultation, and can I book one next week?”
02
Help with the booking
Collect the customer’s details and preferred time, then use the calendar actions you have enabled.
03
Remember the request
Keep appointment questions and preferences with the contact so your team can prepare for the visit.
Your team sets the boundaries
Pass questions about personal suitability or treatment advice to a qualified member of your team.
Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions.
Explore the shared workspace
Explore the InsertChat demo ↗
InsertChat / CalendarOpen full demo Explore InsertChat’s shared workspace with Northstar Home Services, our fictional demo business.
Features for beauty & wellness
Scheduling
Connect your calendar so your front desk can help with appointments. Keep bookings linked to the customer and the conversation that started them.
Explore Scheduling
AI receptionist
Let your AI receptionist answer calls using your business information. Capture the request, help with scheduling, and pass the conversation to your team when needed.
Explore AI receptionistKnowledge & answers
Bring your website, documents, FAQs, videos, and product information into one knowledge base. Test answers and fill information gaps before connecting it to customers.
Explore Knowledge & answersAdd your service menu, opening hours, appointment lengths, preparation instructions, and cancellation policy. The assistant can answer routine questions from those sources and collect booking preferences while your team is with customers.
InsertChat can help with appointments through connected calendar actions. Check that the available connections fit your current booking process. Your team should handle requests that your setup cannot schedule, along with personal suitability and treatment questions.
Build your AI front desk.
Start with the questions you answer every day.
Add your business information, test the answers, and connect your first customer channel.