Explain the kids’ program
Share the age groups, class length, and what a first class looks like, using the program notes you wrote for parents.
Martial arts schools
Parents ask whether their 6-year-old is old enough, adults ask whether they need experience for jiu-jitsu or kickboxing, and members call to pause for the summer. Your assistant explains your programs and schedule, books trial classes, saves each family as a lead, and alerts your team to cancellations, injuries, and billing questions.
An AI receptionist for martial arts schools answers calls, texts, and website chats while instructors are on the mat, using your programs, age groups, class schedule, and membership terms. InsertChat’s assistant books trial classes for kids and adults, explains belt testing and uniform costs, saves each family as a lead, and alerts your team to cancellations, injuries, and billing questions.
EXAMPLE WORKFLOW · Phone call
A parent calls at 5:30 p.m. on a Tuesday, while you’re teaching the youngest kids’ class.
“My son is 7 and pretty shy. Would your kids’ karate class be a good fit, and can he try a class before we sign up?”
Share the age groups, class length, and what a first class looks like, using the program notes you wrote for parents.
Offer trial times for the 6-to-8 age group and book the one the parent picks, along with your what-to-wear notes.
The contact keeps the child’s age, the parent’s concerns, and the trial date, so you can greet them by name and follow up after class.
Injuries in class or at a tournament are flagged for your team at once, with your instruction to call 911 for emergencies, and cancellations, contract questions, and billing disputes go to the school owner.
Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions.
Answers come from the knowledge you add. Anything on the urgent list follows the handoff rules you set.
Yes. Set aside trial times on your calendar, and the assistant books them after asking the student’s age, experience, and the program they want, so a 7-year-old doesn’t land in the adult no-gi class. It shares what to wear and when to arrive, and every booking can get a text or email reminder 72 and 24 hours before.
It gets your team ready to follow up. Each trial booking saves the family on a contact with the child’s age, goals, and lead source, and new bookings notify your team. If you track leads in HubSpot, the assistant can create or update the contact there as an action you approve. The follow-up call itself comes from your staff.
Yes, from what you publish. Add testing fees and schedules, uniform and sparring gear prices, and what each program includes, and the assistant answers parents’ cost questions directly. Whether a student is ready to test is up to the instructor, and the assistant says so.
Pro costs $98 a month and includes one phone number, monthly credits, three AI assistants, and three seats for owners and instructors. Calls round up to whole minutes. Schools with several locations or a bigger staff can move to Growth at $198 a month, which raises the limits to 20 assistants and 5 seats.
Explore InsertChat’s shared workspace with Northstar Home Services, our fictional demo business.
Every call, chat, text, and email gets an answer right away. The assistant saves the lead as a contact with its source and tells your team when someone is ready to book or buy.
Explore Lead captureYour front desk offers open times, books the one the customer picks, and moves or cancels it later, on calls, website chat, and texts. Every booking stays linked to the customer and the conversation.
Explore SchedulingCustomers text your InsertChat number and get answers from your knowledge. Your team sees every thread in the shared inbox and can step in.
Explore AI text messagingYes. Enter the hours someone is free at the front desk, and calls go to the assistant the rest of the time, including while you teach. You can also let the desk phone ring for 5 to 60 seconds first. US and Canadian schools can forward their current number.
Yes. Parents text your InsertChat number to ask about schedules, closures, or a trial class, and the assistant replies in a short texting style. It can book trial classes and move the ones it booked. Photos sent by text, like a picture of an injury, go to a person on your team.
No. Memberships, attendance, and billing stay in the software you use now. The assistant books trial classes into InsertChat’s built-in calendar, Google Calendar, Outlook, Calendly, or Cal.com, and your staff enroll new students after the trial.
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