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Payments

Connect Stripe to your AI front desk.

Connect Stripe through the app catalog and select the actions appropriate for your workflow. Review permissions and approval settings before enabling actions.

Stripe

Keep payment-related actions under your control

Choose the supported Stripe actions relevant to your customer workflow and review the access they require. Configure approval where your team needs to make the decision, then test the specific payment-related task. The action list in your workspace shows which operations your account can make available to the assistant.

How to set up Stripe with InsertChat

01

Connect your account

Find Stripe in the InsertChat app catalog and authorize the account you want to use.

02

Choose the actions

Select the supported actions your assistant needs and review the connection’s permissions.

03

Test the workflow

Try the customer flow and confirm that actions, approvals, and handoff work the way your team expects.

Connect the rest of your front desk

Actions & approvals

Give your front desk the tools to act on a conversation. Choose what it can do automatically and what your team needs to review.

Explore Actions & approvals

Shared inbox

Bring website chat, calls, email, SMS, and WhatsApp into one workspace. See the conversation, the customer, and what needs your attention.

Explore Shared inbox

Knowledge & answers

Bring your website, documents, FAQs, videos, and product information into one knowledge base. Test answers and fill information gaps before connecting it to customers.

Explore Knowledge & answers

Stripe: common questions

Accounts, permissions, and setup

It makes the supported Stripe actions shown in your workspace available to your assistant. Authorize the relevant account, inspect the action list, and choose the permissions needed for the specific payment-related workflow you want to support.

Configure approval for supported actions that your team needs to review. Test the intended workflow and check the proposed action details before enabling it. Connecting an account is only the first step; your selected actions and permissions determine what the assistant can do.

Build your AI front desk.

Start with the questions you answer every day.

Add your business information, test the answers, and connect your first customer channel.