Explore the demo01
Reply by text
Acknowledge the message, confirm the assignment and shift, and ask whether he can make tomorrow’s shift.
Recruiting & staffing
An AI receptionist for staffing agencies whose phones ring before the first shift.
Workers call out at 5 a.m., candidates ask about open jobs all day, and clients need three more people by Monday. Your assistant answers every call and text, screens candidates with your questions, takes job orders, and flags call-outs and same-day orders so a recruiter can fill the gap.
An AI receptionist for staffing agencies answers candidates, workers on assignment, and client companies when recruiters are on other calls, using your open jobs, pay practices, and office hours. InsertChat’s assistant asks your screening questions, takes job orders, books interviews, and flags shift call-outs, injuries on assignment, and hiring decisions for your team.
EXAMPLE WORKFLOW · Text message
Turn a 5 a.m. call-out into an alert before the shift starts
A worker on assignment texts your office number at 4:55 a.m.
“This is Marcus, I’m on the 6 a.m. shift at the warehouse on Pine Road. My car won’t start and I can’t make it today.”
02
Record the call-out
Save the worker, client site, shift time, and reason on the contact, following the attendance policy you wrote.
03
Alert the on-call recruiter
Mark it urgent so your recruiter gets an email alert with time to fill the shift before it starts.
Your team sets the boundaries
Finding a replacement, telling the client, and any attendance consequences stay with your recruiters. The assistant makes no promises about future assignments.
Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions.
What it handles for staffing agencies
Answers come from the knowledge you add. Anything on the urgent list follows the handoff rules you set.
Handled by your assistant
Handled by your assistant- Candidate questions about open jobs, pay ranges, and shifts you publish
- Screening questions you write for each type of role
- Interview and orientation bookings
- Job orders from clients, with headcount, role, and start date
- Timesheet, payday, and direct deposit questions answered from your policies
Sent straight to your team
- Shift call-outs and no-shows
- Injuries or safety problems on assignment
- Same-day orders from clients
- Harassment or discrimination complaints
- Missing or wrong paychecks
What it asks and what it needs to know
Details it collects
Details it collects- Candidate name, phone, and email
- Roles of interest and years of experience
- Availability, shifts, and transportation
- Location and how far they will travel
- For clients, company, role, headcount, start date, and pay rate
- Shift times and the site contact
- How they heard about you
What to add to its knowledge
What to add to its knowledge- Open jobs, pay ranges, and shifts, refreshed as orders change
- Screening questions for each role type
- Application, onboarding, and orientation steps
- Pay schedule, timesheet rules, and attendance policy
- Questions it must never ask, such as age, religion, or family plans
- Branch locations and hours
Can an AI receptionist screen candidates?
It asks the screening questions you write, such as forklift certification, shift availability, or whether a candidate can lift 50 pounds, and saves the answers to the contact for a recruiter. Hiring and placement decisions stay with your recruiters. Add the questions it must never ask to its words and claims to avoid, so every screen stays on job-related ground.
Can it keep up with our open jobs?
Yes. Add your job board page as a knowledge source, or upload a spreadsheet of open orders, and refresh it when roles fill or open. The assistant answers pay, shift, and location questions from that source and sends candidates to apply the way you prefer, such as your online application link.
How much does an AI receptionist for a staffing agency cost?
On Pro, you pay $98 a month for one number, monthly credits, three seats, and three AI assistants. Calls draw on credits in whole minutes, and texts can carry their own charges, which matters when most of your workers text. Agencies with several branches can step up to Growth for up to 20 assistants, one per branch or division.
Explore the shared workspace
Explore the InsertChat demo ↗
InsertChat / ContactsOpen full demo Explore InsertChat’s shared workspace with Northstar Home Services, our fictional demo business.
Features for staffing agencies
AI text messaging
Customers text your InsertChat number and get answers from your knowledge. Your team sees every thread in the shared inbox and can step in.
Explore AI text messaging
Lead capture
Every call, chat, text, and email gets an answer right away. The assistant saves the lead as a contact with its source and tells your team when someone is ready to book or buy.
Explore Lead capture
Shared inbox
Bring website chat, calls, email, SMS, and WhatsApp into one workspace. Your AI answers first, and your team sees exactly what needs a person.
Explore Shared inboxConnect the calendar and tools you use
All integrations ↗
More professional services industries
Professional services overview ↗- Law firmsTake new client intake calls and book consultations while your attorneys are in court.
- AccountingBook tax appointments and answer document questions while your accountants work on returns.
- InsuranceCollect quote details and answer policy FAQs while your licensed agents are on other calls.
- Personal injury lawRun accident intake day and night, so a new case reaches an attorney before another firm calls back.
- Immigration lawAnswer immigration calls in the client’s language, take intake by case type, and flag hearings and detentions.
- Family lawTake divorce, custody, and support intake with a safe-contact check, and flag protective orders fast.
- Criminal defenseAnswer late-night arrest calls from worried families, take jail and charge details, and alert your on-call attorney.
- Financial advisorsBook discovery meetings and log client service requests, with every investment question left to an advisor.
- Mortgage brokersCapture purchase and refinance leads around the clock, with rate and approval questions left to a loan officer.
- IT services & MSPsTake client support calls, create tickets, and flag outages and security incidents for your on-call tech.
- ArchitectsQualify project inquiries by type, site, budget, and timeline, and book consultations while you’re on site.
- Interior designAnswer fee questions, gather the brief, and book discovery calls while you’re with clients.
Through your website chat, which accepts attachments, or by email if you connect Gmail or Outlook. Picture messages sent by text go to a recruiter to review. Every channel lands on the same contact, so the recruiter sees the candidate’s whole history in one place.
No. InsertChat doesn’t connect to applicant tracking or staffing software, so recruiters move candidates into your ATS from the contact. If your sales team tracks client accounts in HubSpot, Zoho, or Microsoft Dynamics 365, the assistant can add new job order leads there through the actions you allow.
Yes. The assistant switches to the caller’s language and asks the same screening questions in Spanish, from the same job list. Add which recruiters speak which languages, so it can tell candidates who will follow up.
Yes. Set your branch hours and time zone, and the assistant takes every call outside them, including early-morning call-outs, while texts get a reply at any hour. During the day it can pick up when recruiters don’t answer within 5 to 60 seconds.
Facts last reviewed .
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