Explore the demo01
Explain how you work
Describe full-service design and e-design from your service pages, and share the fee structure and project minimum you publish.
Interior design
An AI receptionist for interior designers who are out on installs.
Prospective clients want to know how your fees work, whether you’ll take on a single room, and if e-design is an option. Your assistant answers from your services and process, collects a brief covering rooms, timeline, budget, and style, and books a discovery call on your calendar.
An AI receptionist for interior designers answers calls, texts, and website chats from prospective clients while you’re at a showroom or an install, using your services, fees, and process. InsertChat’s assistant explains full-service and e-design options, gathers the rooms, timeline, budget range, and inspiration photos, books discovery calls, and flags install-day problems for your studio.
EXAMPLE WORKFLOW · Website chat
Turn a new homeowner’s chat into a discovery call
A couple who closed on a house last week opens your website chat at 9:40 p.m.
“We just bought a 1920s bungalow and need help with the living and dining rooms. Do you take smaller projects, and how do your fees work?”
02
Gather the brief
Ask about the two rooms, their move-in plans, the budget range they’ll share, and who else is deciding, then invite them to attach inspiration photos.
03
Book the discovery call
Offer discovery call times from your calendar. The brief and photos wait on the contact, so you start the call already knowing their style.
Your team sets the boundaries
Install-day problems, damaged deliveries, and concerns from current clients reach your team right away, and paint, layout, and furniture recommendations stay with your designers.
Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions.
What it handles for interior designers
Answers come from the knowledge you add. Anything on the urgent list follows the handoff rules you set.
Handled by your assistant
Handled by your assistant- Discovery call bookings, with the project brief attached
- How your design fees and minimums work, as you publish them
- Full-service versus e-design, and what each includes
- Service area and travel for projects out of town
- Vendor, showroom, and trade rep inquiries, logged for your studio
Sent straight to your team
- Install-day problems at a client’s home
- Furniture that arrives damaged or wrong
- Concerns from current clients about orders, timelines, or budgets
- Requests to cancel or change an order already placed
- Disputes over design fees or invoices
What it asks and what it needs to know
Details it collects
Details it collects- Name, email, and phone number
- City or address of the project
- New build, renovation, or furnishing, and which rooms
- Timeline, including any move-in date or event
- Budget range they’re willing to share
- Inspiration photos or style links, attached in website chat
- Who else is part of design decisions
What to add to its knowledge
- Full-service, e-design, and consultation offerings
- Fee structure, project minimums, and retainer terms you publish
- Your process from discovery call to installation day
- Service area and travel fees for projects farther away
- Portfolio pages and past project descriptions
- How ordering, lead times, and returns work for furnishings
Can an AI receptionist screen design inquiries before a discovery call?
Yes, with the questions you would ask yourself. The assistant asks which rooms are involved, whether it’s a renovation or a furnishing project, the timeline, the budget range the client is willing to share, and who else decides. If you publish a project minimum, it mentions that before booking. Inquiries that fit get a discovery call on your calendar. The rest hear the alternative you wrote, such as your e-design package.
Will it tell prospective clients what you charge?
Yes, if you add your fee structure to its knowledge. Some studios publish a flat fee per room or an hourly rate, and others prefer to talk fees on the discovery call. The assistant follows your choice, either explaining your fees as written or offering a call. It doesn’t estimate what furnishings or a renovation will cost, so those questions wait for you.
How much does an AI receptionist for interior designers cost?
Studios can start on Pro at $98 per month, which includes one phone number, monthly credits, three AI assistants, and three seats for you and your design team. Calls use credits in whole minutes, and the same assistant answers your website chat. Billed annually, Pro is 10 monthly payments upfront. Growth and Scale add assistants, seats, and credits as your studio grows.
Explore the shared workspace
Explore the InsertChat demo ↗
InsertChat / ContactsOpen full demo Explore InsertChat’s shared workspace with Northstar Home Services, our fictional demo business.
Features for interior designers
Website chat
Add an AI assistant to the site you already have. It answers visitors from your pages and documents, saves leads, books appointments, and hands the chat to a person when it needs one.
Explore Website chat
Lead capture
Every call, chat, text, and email gets an answer right away. The assistant saves the lead as a contact with its source and tells your team when someone is ready to book or buy.
Explore Lead captureScheduling
Your front desk offers open times, books the one the customer picks, and moves or cancels it later, on calls, website chat, and texts. Every booking stays linked to the customer and the conversation.
Explore SchedulingConnect the calendar and tools you use
All integrations ↗
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Yes, through your website chat, where clients can attach files such as a floor plan, room measurements, or photos they’ve saved. Everything stays with the conversation on their contact, so you can review it before the discovery call. Pictures sent by text go to a person on your team instead of an automatic reply.
It takes a clear message for your studio. The assistant asks for the rep’s name, company, product line, and reason for calling, then marks the conversation so someone can follow up. If you aren’t taking on new vendors, add that to its knowledge and the assistant tells reps so.
No, it doesn’t connect to design project management or purchasing software. Discovery calls go into Calendly, Google Calendar, Outlook, Cal.com, or InsertChat’s built-in calendar, and every inquiry is saved as a contact with its brief. If you use HubSpot, the assistant can create or update records there as actions you allow.
Yes. Choose from 10 voices, then write the greeting callers hear first, up to 200 characters with your studio’s name. Answers draw on the service descriptions and process notes you add. It replies in the language the caller speaks, and anyone on your team can step into a conversation from the shared inbox.
Facts last reviewed .
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