Answer from your process
Confirm you take residential additions in their town, and explain your phases and how fees are set, from the process page you published.
Architects
Homeowners, developers, and contractors call about additions, new homes, and tenant fit-outs while you’re on site or deep in drawings. Your assistant asks about the project type, site, budget, and timeline, explains how your phases and fees work, and books a consultation. Design, code, and fee proposal questions wait for an architect.
An AI receptionist for architecture firms answers project inquiries while your team is on site or in design reviews, using your project types, service area, fee approach, and process. InsertChat’s assistant asks about the site, scope, budget, and timeline, books consultations, and leaves design advice, code questions, and fee proposals to an architect.
EXAMPLE WORKFLOW · Website chat
A homeowner opens your website chat on a Saturday afternoon after browsing your portfolio.
“We want to add a second story to our 1950s ranch house. Do you do residential additions, and what would it cost to design?”
Confirm you take residential additions in their town, and explain your phases and how fees are set, from the process page you published.
Ask for the address, the size and age of the house, the construction budget range, the target start, and whether a builder is involved.
Offer open consultation times, at your studio or by video link, and book one with the project brief in the calendar event.
Whether a second story is feasible, what zoning allows, and the design fee are an architect’s call. The assistant says so and books the conversation where that call gets made.
Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions.
Answers come from the knowledge you add. Anything on the urgent list follows the handoff rules you set.
Yes. It asks the questions you’d ask on a first call: what kind of project, where, how big, what budget, and when. The answers are saved to the contact with the full conversation, so your first meetings go to projects that fit your firm. Projects below your minimum can be referred out politely, using the wording you write.
Only the fee information you publish, such as how your fees work or a minimum design fee. Construction costs and fee proposals depend on scope, so the assistant books a consultation instead of guessing and flags requests for a proposal for an architect.
Pro costs $98 a month and covers one phone number, monthly credits, three team seats, and three AI assistants. Calls use credits by the whole minute. New customers can try Pro free for 7 days with 500 credits, enough to test your intake questions on real calls and chats; a card is required at checkout.
Explore InsertChat’s shared workspace with Northstar Home Services, our fictional demo business.
Add an AI assistant to the site you already have. It answers visitors from your pages and documents, saves leads, books appointments, and hands the chat to a person when it needs one.
Explore Website chatEvery call, chat, text, and email gets an answer right away. The assistant saves the lead as a contact with its source and tells your team when someone is ready to book or buy.
Explore Lead captureYour front desk offers open times, books the one the customer picks, and moves or cancels it later, on calls, website chat, and texts. Every booking stays linked to the customer and the conversation.
Explore SchedulingYes. Paste the embed code into your site, or install the WordPress plugin, and visitors browsing your projects can ask questions and book a consultation in the same window. The assistant answers from the pages you add to its knowledge, including project descriptions.
The assistant records the project, the question, and how soon an answer is needed, then marks it for the project architect. It doesn’t interpret drawings or approve changes. If the issue stops work on site, your instructions can treat it as urgent, so an email alert goes out right away.
Yes. Booking settings cover the appointment length, from 15 minutes to two hours, buffer time before and after, and minimum notice, so a site visit isn’t booked an hour before you can get there. Booked clients get reminders by text or email three days and one day before.
Yes. Calls ring your studio first, and the assistant answers when nobody picks up within 5 to 60 seconds. You can also let it answer every call on site days, then switch back to after-hours answering when you’re at your desk.
Facts last reviewed .
Start with the questions you answer every day.
Add your business information, test the answers, and connect your first customer channel.