Explore the demo01
Create your assistant
Add your WordPress pages by crawl or sitemap, plus documents and FAQs, and set the assistant’s name, logo, and colors.
Website
Add an AI chatbot to your WordPress site.
Use the InsertChat plugin from WordPress.org, or paste your assistant’s install code with a header and footer code tool. WordPress.com sites need a plan that supports custom JavaScript.
One assistant for your WordPress site and your phone
Visitors ask questions in the chat on your WordPress pages and get answers from your website content and documents. The same assistant can answer calls, texts, and email, and every conversation lands in the shared inbox, where your team can take over.
How to set up WordPress with InsertChat
02
Install it on WordPress
Install the InsertChat plugin from WordPress.org and enter your assistant’s ID, or add the install code to your site’s footer.
03
Verify and test
Use Verify on your website in InsertChat with a public page URL, then ask a few common questions in the chat.
Connect the rest of your front desk
Website chat
Add an AI assistant to your existing website. Answer from your content, collect contact details, and hand the conversation to a person when it needs one.
Explore Website chat
Knowledge & answers
Bring your website, documents, FAQs, videos, and product information into one knowledge base. Test answers and fill information gaps before connecting it to customers.
Explore Knowledge & answers
Shared inbox
Bring website chat, calls, email, SMS, and WhatsApp into one workspace. See the conversation, the customer, and what needs your attention.
Explore Shared inboxIts WordPress.org listing requires WordPress 4.7 or later and PHP 7.0 or later. You also need an InsertChat assistant: enter its ID, the ICG_BOT_ID value in its install code, in the plugin settings.
Yes. Paste your assistant’s install code into your site’s header and footer code tool, in the footer, then publish. WordPress.com sites need a plan that supports custom JavaScript.
Yes. WooCommerce runs on WordPress, so the plugin or install code adds the chat to your store pages. The assistant answers from the product information you add; it does not connect to WooCommerce orders.
Facts last reviewed .
Build your AI front desk.
Start with the questions you answer every day.
Add your business information, test the answers, and connect your first customer channel.