Explore the demo01
Answer from the listing
Use the property details and FAQs you have added to your knowledge base. Keep listing information current as availability changes.
Real estate
An AI front desk for real estate inquiries.
Answer from your property information, understand what a prospect is looking for, and help your agents follow up with the right context.
An AI front desk for real estate answers buyer, renter, and seller inquiries while your agents are out at showings. InsertChat’s assistant answers from your listings and FAQs on calls, website chat, and texts, records what each prospect is looking for, books viewings on your calendar, and hands negotiations and offers to your agents.
EXAMPLE WORKFLOW · Website inquiry
Turn a property inquiry into a viewing request
A prospective buyer finds a listing after your office closes.
“Does the two-bedroom on Cedar Street have parking? Could I view it on Friday?”
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Capture the viewing request
Collect the property of interest, the prospect’s contact details, and their preferred time.
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Help the agent follow up
Keep the inquiry and customer context in the shared inbox. Connect calendar actions if your team allows direct scheduling.
Your team sets the boundaries
Let your agent handle negotiations, availability exceptions, and advice that needs their judgment.
Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions.
How does it qualify buyers and renters?
Write the questions your agents want answered, such as budget range, preferred areas, move-in date, and financing status, and the assistant asks them during the conversation. The answers are saved to the contact, and a request to book a viewing is flagged as a high-intent lead.
Does it work for property management too?
Yes. Property managers use it for maintenance requests, rental inquiries, and showings, with emergencies routed to the on-call team. The property management page covers that workflow.
Which channels do prospects use?
Calls, website chat, texts, email, and WhatsApp reach the same assistant and land in the same shared inbox, where your agents pick up the follow-up.
Explore real estate by business type
Explore the shared workspace
Explore the InsertChat demo ↗
InsertChat / ContactsOpen full demo Explore InsertChat’s shared workspace with Northstar Home Services, our fictional demo business.
Features for real estate
Website chat
Add an AI assistant to your existing website. Answer from your content, collect contact details, and hand the conversation to a person when it needs one.
Explore Website chatContacts
Keep customer details, conversation history, notes, and preferences together. Your team can pick up where the last conversation left off.
Explore Contacts
Scheduling
Let your front desk offer open times, book, reschedule, and cancel appointments on calls, chats, and texts. Bookings stay linked to the customer and the conversation.
Explore SchedulingYes, when you add the relevant property details to its knowledge. Include the listing, location, features, and viewing instructions. Refresh sources when details change; the assistant should pass questions about missing or uncertain information to your agent.
It can collect the property of interest, contact details, and preferred time. Connect Google Calendar and enable the relevant actions if you want it to help with scheduling. Your team handles availability exceptions, negotiations, and final commitments.
Facts last reviewed .
Build your AI front desk.
Start with the questions you answer every day.
Add your business information, test the answers, and connect your first customer channel.