Explore the demo01
Get your website embed
Open your assistant’s website installation settings, choose the Shopify guide, and copy your assistant’s embed code.
Website chat
Add an AI chatbot to your Shopify store.
Add your InsertChat assistant to your Shopify storefront using the installation guide in the app. Teach it with your product information and store policies, then bring customer questions into your inbox.
Help shoppers understand your products before buying
A shopper asks about a product’s size or your return policy. Your website assistant answers from the product information and policies you have added to its knowledge. Keep those sources current and pass order-specific requests, including order changes and refunds, to your support team. The storefront installation connects these customer questions to your InsertChat inbox.
How to set up Shopify with InsertChat
02
Add it to your storefront
Follow the Shopify installation instructions in the app to add the code to your storefront’s theme.
03
Test the customer experience
Ask product and policy questions on your storefront. Check that conversations reach your inbox and test handoff to your team.
Connect the rest of your front desk
Website chat
Add an AI assistant to your existing website. Answer from your content, collect contact details, and hand the conversation to a person when it needs one.
Explore Website chat
Knowledge & answers
Bring your website, documents, FAQs, videos, and product information into one knowledge base. Test answers and fill information gaps before connecting it to customers.
Explore Knowledge & answers
Shared inbox
Bring website chat, calls, email, SMS, and WhatsApp into one workspace. See the conversation, the customer, and what needs your attention.
Explore Shared inboxUse the Shopify guide in your assistant’s website installation settings. Copy the generated embed code and follow the instructions for adding it to your storefront theme. This setup adds website chat; it does not authorize access to your Shopify account.
Add product information and store policies to the assistant’s knowledge and keep those sources current. The storefront embed does not automatically grant access to live orders, refunds, or inventory. Pass order-specific requests to your support team.
Build your AI front desk.
Start with the questions you answer every day.
Add your business information, test the answers, and connect your first customer channel.