Explain the programs
Describe your group obedience course and private lessons as you wrote them, with prices, class length, and the vaccines you require.
Dog training
Owners call about a puppy that nips, a teenage lab that drags them down the street, and whether your next group class has space. Your assistant explains your programs and vaccine rules, records the dog’s age and goals, books evaluations and consults, and sends aggression and bite cases to a trainer.
An AI receptionist for dog trainers answers calls, texts, website chat, and email while you’re teaching, using your programs, prices, and policies. InsertChat’s assistant explains puppy classes, group obedience, private lessons, and board-and-train, records each dog’s age, breed, and behavior goals, books evaluations, and sends aggression and bite cases to a trainer.
EXAMPLE WORKFLOW · Phone call
An owner calls on a weekday evening while you’re teaching a group class in the yard.
“Our eight-month-old lab, Cooper, pulls so hard I can’t walk him, and he jumps on everyone. Do you do group classes, or does he need private lessons?”
Describe your group obedience course and private lessons as you wrote them, with prices, class length, and the vaccines you require.
Note Cooper’s age, breed, and goals, and ask whether he has ever growled, snapped, or bitten, as your intake asks.
Offer evaluation times from your schedule and book the one the owner picks, so you can place Cooper in the right program.
Dogs with a bite history, aggression toward people or dogs, or severe fear go to a trainer for a call back. The assistant never gives behavior advice beyond the guidance you publish.
Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions.
Answers come from the knowledge you add. Anything on the urgent list follows the handoff rules you set.
Yes. Set up an evaluation or consult as an event type in Calendly or Cal.com, or as an appointment on InsertChat’s calendar, with the length and buffers you need. The assistant asks your intake questions first, then offers open times and books the one the owner picks. Evaluations it books can get a reminder by text or email 72 and 24 hours before.
It records the history and puts the case in front of a trainer. The assistant asks what happened, how often, and whether anyone was hurt, then tells the owner a trainer will call back and reads the interim safety guidance you wrote, such as keeping the dog away from visitors. It never diagnoses behavior or suggests a plan, because that call belongs to you.
It answers class dates, prices, and requirements, then records the enrollment request with the dog’s details for your team to confirm. Class rosters and payments stay in your own system. When a class is full, add a line saying so and the assistant offers the next start date or a waitlist request instead.
Pro is $98 a month, about $3.27 a day, for one phone number, monthly credits, three team seats, and three AI assistants. A solo trainer can run one assistant across classes, private lessons, and board-and-train. Calls round up to whole minutes. New customers can try Pro free for 7 days with 500 credits, card required.
Explore InsertChat’s shared workspace with Northstar Home Services, our fictional demo business.
Your front desk offers open times, books the one the customer picks, and moves or cancels it later, on calls, website chat, and texts. Every booking stays linked to the customer and the conversation.
Explore SchedulingInsertChat answers your business calls from your own services, hours, and prices. It books appointments on your calendar and brings in your team, full transcript attached, when a person should follow up.
Explore AI receptionistBring your website, documents, FAQs, and product details into one knowledge base. Your assistant answers every channel from it and shows you which questions need a better answer.
Explore Knowledge & answersOnly what you publish. If you add tip sheets, such as puppy biting basics or crate training steps, the assistant shares them. Anything about a specific dog’s behavior is saved for a trainer, who calls the owner back with advice for that dog.
Yes. Have your phone ring for 5 to 60 seconds first, and the assistant picks up when you don’t. You can also send every call to the assistant during class hours and have it ring you after.
No. InsertChat doesn’t connect to training or kennel software. Evaluations and lessons can go on InsertChat’s calendar, Google Calendar, Outlook, Calendly, or Cal.com, and anything else is collected for you in the shared inbox.
Yes. Owners can attach a vaccine certificate or a photo in your website chat, and it stays with the conversation on their contact. Pictures sent by text go to a person on your team, so you can check the paperwork before the first class.
Trainers in the US and Canada keep their number and forward calls to InsertChat, confirmed with a verification call. Elsewhere, use a local or toll-free InsertChat number where available. Number porting is not offered.
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