Explain how enrollment works
Share your evaluation requirement, the price of a 10-day pass, your hours, and the vaccines and spay or neuter age you require.
Dog daycare
New owners ask whether their husky can join, what a 10-day pass costs, and why you need a temperament evaluation. Your assistant explains your packages and rules, books evaluations, records each dog’s age, vaccines, and spay or neuter status, and sends injuries, fights, and incident reports to your staff.
An AI receptionist for dog daycares answers calls, texts, website chat, and email while your staff run playgroups, using your packages, hours, and enrollment rules. InsertChat’s assistant explains vaccine, age, and spay or neuter requirements, books temperament evaluations on your calendar, answers pass and pricing questions, and sends injured dogs, fights, and incident reports to staff.
EXAMPLE WORKFLOW · Phone call
A new owner calls at 7:20 a.m., while your staff are checking in the morning playgroups.
“My husky, Juno, is a year old and has never been to daycare. Can she start next week, and what does a 10-day pass cost?”
Share your evaluation requirement, the price of a 10-day pass, your hours, and the vaccines and spay or neuter age you require.
Ask Juno’s age, spay status, vaccine dates, and how she plays with other dogs, and note anything your staff should know.
Offer evaluation slots from the times you set, such as weekday mid-mornings, and book the one the owner picks, with reminders before it.
Dogs injured or in a fight at daycare, owners reporting illness after a visit, and bite incidents go to staff at once. Which dogs can join playgroups is always your team’s decision.
Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions.
Answers come from the knowledge you add. Anything on the urgent list follows the handoff rules you set.
Yes. Set the evaluation length, the windows you run them, such as weekday mid-mornings when playgroups are calm, and the minimum notice you need. The assistant asks your screening questions first, then offers two to five open times and books the one the owner picks. Dogs that don’t meet your age or spay and neuter rules are told so politely and saved for your staff.
It records the request for your staff, since InsertChat doesn’t connect to daycare software and can’t see how full a day is. Owners can call or text to add a Friday or cancel a Tuesday, and the request lands in the shared inbox with the dog’s name and the date. If Mondays are always full, add that to your knowledge and the assistant says so.
It’s marked urgent. The assistant asks which dog, what the owner noticed, and when, then reads the instructions you wrote, such as the emergency vet to visit after hours. Your staff get an email alert with the summary and transcript in the shared inbox. The assistant never gives medical advice or discusses what happened in playgroup; your manager handles that call.
Pro costs $98 a month for one phone number, monthly credits, three team seats, and three AI assistants, so a daycare with two locations can give each its own assistant and hours. Every extra number is $10 a month, and calls round up to whole minutes. New customers can try Pro free for 7 days with 500 credits; a card is required.
Explore InsertChat’s shared workspace with Northstar Home Services, our fictional demo business.
Your front desk offers open times, books the one the customer picks, and moves or cancels it later, on calls, website chat, and texts. Every booking stays linked to the customer and the conversation.
Explore SchedulingCustomers text your InsertChat number and get answers from your knowledge. Your team sees every thread in the shared inbox and can step in.
Explore AI text messagingBring website chat, calls, email, SMS, and WhatsApp into one workspace. Your AI answers first, and your team sees exactly what needs a person.
Explore Shared inboxYes. Owners text your InsertChat number, the assistant records the dog and the date, and your staff confirm in the shared inbox. Picture messages go to a person, and an owner who texts STOP is opted out.
Yes. Have your front desk phone ring for 5 to 60 seconds, and the assistant picks up whenever nobody answers, which covers the drop-off and pickup rushes. After close, every call goes to the assistant.
No. Evaluation results and playgroup decisions stay with your staff. If an owner asks, the assistant says a team member will follow up and marks the conversation for a person.
The assistant shares your closing time and late pickup fee as you wrote them, records the expected arrival time, and marks the conversation for the staff member closing up. Whether a dog can stay later, or go to overnight boarding, is your team’s call.
Daycares in the US and Canada keep their number and forward calls to InsertChat, confirmed with a verification call. Elsewhere, use a local or toll-free InsertChat number where available. Number porting isn’t offered.
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