Set the client’s identity
Configure the assistant’s name, logo, colors, and tone. Choose a plan with the domain options the client needs.
Agencies & teams
Build each assistant around the client’s identity, content, and workflow. Give your team a repeatable way to test and support the experience.
EXAMPLE WORKFLOW · Client setup
A client wants a branded assistant for their existing website.
“Can you add an assistant to our website that sounds like us and knows our services?”
Configure the assistant’s name, logo, colors, and tone. Choose a plan with the domain options the client needs.
Use their website, documents, and FAQs. Test common customer questions and fill information gaps before installation.
Add the website embed, configure team access, and agree on how conversations and handoffs will be managed.
Review source quality, team access, and each assistant’s tools before making it available to visitors.
Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions.
Explore InsertChat’s shared workspace with Northstar Home Services, our fictional demo business.
Add an AI assistant to your existing website. Answer from your content, collect contact details, and hand the conversation to a person when it needs one.
Explore Website chatBring your website, documents, FAQs, videos, and product information into one knowledge base. Test answers and fill information gaps before connecting it to customers.
Explore Knowledge & answersGive your front desk the tools to act on a conversation. Choose what it can do automatically and what your team needs to review.
Explore Actions & approvalsConfigure each assistant’s name, logo, colors, tone, and knowledge around the client’s business. Test its answers and handoff before installing it. Your plan determines assistant, team, source, and domain limits.
Compare the number of assistants, team seats, knowledge sources, and credits your client work needs. Growth, Scale, and Enterprise include custom-domain and API options. Scale and Enterprise add analytics and reports. Confirm the limits against your intended rollout.
Start with the questions you answer every day.
Add your business information, test the answers, and connect your first customer channel.