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Buyer’s guide · 2026

The 9 best AI receptionists for home service businesses in 2026

Our pick for the best AI receptionist for home services in 2026 is InsertChat. It answers every call while you’re on a job, sorts emergencies from routine work, collects the address and job details, books into your calendar, and confirms the callback by text or email, from $98 a month. Jobber Receptionist suits shops already running on Jobber.

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Our picks at a glance

  1. 1.InsertChat: Best AI receptionist for home services
  2. 2.Jobber Receptionist: Best if you already run on Jobber
  3. 3.Sameday AI: Best for larger shops on ServiceTitan
  4. 4.OnCrew: Best per-call pricing for contractors
  5. 5.Sophiie: Best for quotes and invoices in one assistant
  6. 6.Goodcall: Best for long service calls
  7. 7.Rosie: Best for solo tradespeople
  8. 8.Newo.ai: Best for Housecall Pro and ServiceM8 users
  9. 9.CallRail Voice Assist: Best for contractors who track ad calls

Compare the AI receptionists for home services side by side

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Compare the AI receptionists for home services side by side: ranked picks with what each is best for, entry price, channels, and the source checked
PickBest forStarting priceChannelsChecked
1. InsertChatBest AI receptionist for home servicesPro at $98/month, or $81.67/month billed annually, with 5,000 credits, 3 assistants, and 3 seatsWebsite chat, phone, email, SMS, and WhatsApp in one shared inbox Our pricing
2. Jobber ReceptionistBest if you already run on Jobber$29 a month on top of a Jobber plan; Jobber Core starts at $29 a month billed annually, or $49 a month with no commitmentCalls and texts, around the clock, switched on separatelyOctober 13, 2026 Source
3. Sameday AIBest for larger shops on ServiceTitan$449 a month (Launch) with 500 minutesPhone callsOctober 13, 2026 Source
4. OnCrewBest per-call pricing for contractors$49 a month for 100 calls, with a 14-day free trial and no credit cardPhone calls answered 24/7, with job summaries and alerts sent to your team by text and emailOctober 13, 2026 Source
5. SophiieBest for quotes and invoices in one assistantNot publishedCalls, 24/7 web chat, and an email responderOctober 13, 2026 Source
6. GoodcallBest for long service calls$79 a month for 100 unique customers, with a free demo agent before you connect a numberPhone calls, answered by an AI phone agentOctober 13, 2026 Source
7. RosieBest for solo tradespeople$49 a month for 250 minutes, with a 7-day free trialPhone calls and a website chat widget on every plan, texts to callers, and website texting as an add-onOctober 13, 2026 Source
8. Newo.aiBest for Housecall Pro and ServiceM8 users$0 to start with 50 free units, then $1.75 per unit; AI Receptionist $299 for 200 units, then $1.50 per unitInbound voice, web chat, and social messaging on every plan; outbound voice on requestOctober 13, 2026 Source
9. CallRail Voice AssistBest for contractors who track ad calls$95 per month plus Lead Tracking from $55, with a 14-day free trial and no credit cardPhone callsOctober 13, 2026 Source

Prices are in USD as each vendor lists them. Vendors change plans, so confirm current terms with the linked source before you buy.

The 9 best AI receptionists for home services

1. InsertChat

Best AI receptionist for home services

Home service calls come in while your hands are full. InsertChat answers them from your services, service area, and prices, asks the intake questions you set, books the visit into Google Calendar, Outlook, Calendly, Cal.com, or the built-in calendar, and flags burst pipes and no-heat calls to your team right away. Pro is $98 a month with 5,000 monthly credits, three AI assistants, and three team seats.

Why it’s our pick

  • Rings your crew first for 5 to 60 seconds, then the AI answers, so no call goes to voicemail on a busy day.
  • Collects the address, job type, urgency, and best callback time, and saves the caller as a contact with the full transcript.
  • Answers website chat, texts, email, and WhatsApp from the same knowledge, so every lead lands in one inbox.
  • Pro includes three assistants, so separate trades or locations can each have their own hours and knowledge.

Watch out for

  • It doesn’t create quotes, invoices, or jobs, and it doesn’t connect to field service software; the job details land in your inbox instead.
  • It doesn’t transfer live calls. Your phone can ring first for 5 to 60 seconds; after that, the AI answers and flags anyone who needs a person, with the details attached.
  • Number porting isn’t offered. In the US and Canada you forward your existing number; elsewhere you answer on an InsertChat local or toll-free number.
Entry price
Pro at $98/month, or $81.67/month billed annually, with 5,000 credits, 3 assistants, and 3 seats Details
Pricing model
Pro, Growth, Scale, and Enterprise plans with monthly AI credits included. Annual billing costs ten monthly payments, paid upfront. Details
What is metered
AI credits from one monthly allowance. Use depends on the model, conversation length, knowledge processing, and tools; calls round up to whole minutes. Details
Channels
Website chat, phone, email, SMS, and WhatsApp in one shared inbox Details
Human handoff
Your own team takes over in the shared inbox with the full conversation, on every plan Details
Booking
Books into the built-in calendar, Google Calendar, Outlook, Calendly, or Cal.com, automatically or after your team’s approval Details
Notable limits
Additional phone numbers, SMS, WhatsApp, and other connected services can carry their own charges; analytics and reports start on Scale Details

InsertChat facts come from our pricing and product pages.

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2. Jobber Receptionist

Best if you already run on Jobber

Jobber Receptionist answers calls and texts from the services and booking settings already in your Jobber account, and books visits into your Jobber schedule.

Pick it if

  • You already run your business on Jobber and want the AI answering from your Jobber services and booking into your Jobber schedule.
  • You want urgent calls such as a burst pipe transferred to you, or texted to you, by keyword.
  • You want a low add-on price and the option to pause at your conversation limit instead of paying overage.

Watch out for

  • It’s an add-on to a Jobber plan, with a small conversation allowance before overage outside the Plus plan.
  • Website chat, email, and WhatsApp aren’t part of it.
Entry price
$29 a month on top of a Jobber plan; Jobber Core starts at $29 a month billed annually, or $49 a month with no commitment Source
Pricing model
A $29 monthly add-on to a Jobber plan, included on the Plus plan; Jobber plans are priced per plan and user tier Source
What is metered
Conversations: 30 included, then $0.79 each; texts within 24 hours count as one conversation, and spam calls don’t count Source
Channels
Calls and texts, around the clock, switched on separately Source
Human handoff
Urgent keywords you choose, such as a burst pipe, transfer the call to you or send you a text alert Source
Booking
Books jobs with your Jobber online booking settings, and lets clients reschedule or cancel when you enable it Source
Notable limits
You can pause Receptionist at the 30-conversation limit instead of paying overage; usage is unlimited on the Plus plan Source

Checked on from Jobber’s public pricing page and Receptionist help article.

3. Sameday AI

Best for larger shops on ServiceTitan

Sameday AI books calls into ServiceTitan and other field service software and routes handoffs by job value or time of day, for multi-truck operations.

Pick it if

  • You run a larger trade business on ServiceTitan and want calls booked straight into it.
  • You want unlimited users and several locations on the entry plan.
  • You want handoff rules based on job value or time of day.

Watch out for

  • Its entry plan costs several times more than most picks here.
  • The overage rate isn’t published.
Entry price
$449 a month (Launch) with 500 minutes Source
Pricing model
Launch from $449 and Scale from $789 a month; Enterprise is custom Source
What is metered
Minutes: Launch starts with 500 and Scale with 1,000; the overage rate is not published Source
Channels
Phone calls Source
Human handoff
Hands callers to a person by intent, keyword, job value, or time of day, with a summary already gathered Source
Booking
Schedules into field service software; its integrations page lists ServiceTitan, Jobber, Service Fusion, and FieldRoutes Source
Notable limits
Launch covers 3 locations with unlimited users; multilingual voices and API access are listed on Enterprise Source

Checked on from Sameday AI’s public pricing page.

4. OnCrew

Best per-call pricing for contractors

OnCrew charges per call with no per-minute meter, announces the caller before a live transfer, and sends job summaries and alerts to your crew by text and email.

Pick it if

  • You want per-call pricing with no per-minute meter, so a long emergency call costs the same as a short one.
  • You want live transfers that announce the caller before connecting you.
  • You want a low entry price and a 14-day trial without a credit card.

Watch out for

  • It captures appointment requests rather than booking them.
  • It answers in English and Spanish only.
Entry price
$49 a month for 100 calls, with a 14-day free trial and no credit card Source
Pricing model
Starter $49, Pro $149, and Multi-Truck $349 a month, month to month with no setup fee; annual pricing on request Source
What is metered
Calls: 100, 400, or 1,000 included, then $0.99 per call with no per-minute billing; alert texts beyond the allowance cost $0.05 each Source
Channels
Phone calls answered 24/7, with job summaries and alerts sent to your team by text and email Source
Human handoff
Live transfers that announce the caller before connecting Source
Booking
Captures appointment requests Source
Notable limits
Starter includes one AI phone number, alerts to you and 3 people, and 4 live transfer destinations; English and Spanish only Source

Checked on from OnCrew’s public pricing page.

5. Sophiie

Best for quotes and invoices in one assistant

Sophiie is an AI receptionist and office manager for trade businesses that books jobs on the call and lists integrations such as ServiceM8 and simPRO.

Pick it if

  • You run a trade business and want quotes, invoices, and job management from the same product.
  • You use ServiceM8, simPRO, Xero, or QuickBooks and want those connections.
  • You want callers transferred to the right person during the call.

Watch out for

  • Plan prices aren’t published; pricing comes on a demo call.
  • SMS and WhatsApp aren’t among its listed channels.
Entry price
Not published Source
Pricing model
Plan prices are not published; pricing is provided on a demo call Source
What is metered
Not published Source
Channels
Calls, 24/7 web chat, and an email responder Source
Human handoff
Call transfers, so callers reach the right person Source
Booking
Checks calendars and confirms jobs on the call; connects to ServiceM8, simPRO, Google Calendar, and Outlook Source
Notable limits
Pricing requires booking a demo; no self-serve price list Source

Checked on from Sophiie’s published AI reference. Compare InsertChat vs Sophiie

6. Goodcall

Best for long service calls

Goodcall bills unique customers instead of minutes, so a homeowner who calls three times about the same job, or talks through a long problem, counts once.

Pick it if

  • The phone is your only channel and you want a dedicated AI phone agent.
  • Your calls run long or callers ring back often: Goodcall bills each caller once a month and never meters minutes.
  • You want calls transferred to the people you choose during the call.

Watch out for

  • Voice only.
  • Each agent is priced separately, which adds up across locations.
Entry price
$79 a month for 100 unique customers, with a free demo agent before you connect a number Source
Pricing model
Starter $79, Growth $129, or Scale $299 a month, priced by unique customers; Enterprise is custom Source
What is metered
Unique customers (100, 500, or 2,000 a month), then 79¢, 26¢, or 15¢ each; minutes are not metered Source
Channels
Phone calls, answered by an AI phone agent Source
Human handoff
Transfers calls to the people you choose; transfers do not count toward limits Source
Notable limits
Plans cap workers (5 to 20), external tools (1 to 15), team members (1 to 10), and call history (30 days to unlimited) Source

Checked on from Goodcall’s public pricing page. Compare InsertChat vs Goodcall

7. Rosie

Best for solo tradespeople

Rosie answers calls while you’re up a ladder, with low-cost minute bundles and web texting available as an add-on.

Pick it if

  • You want warm or live call transfers to your team: Rosie lists both from its $149 Scale plan.
  • Phone is your main channel and you want a $49 entry price for 250 minutes.
  • You want native iOS and Android apps, which Rosie lists on every plan.

Watch out for

  • No overage rate is listed.
  • Email and WhatsApp aren’t covered.
Entry price
$49 a month for 250 minutes, with a 7-day free trial Source
Pricing model
Professional $49, Scale $149, or Growth $299 a month by included minutes; annual billing gives 2 months free Source
What is metered
Call minutes (250, 1,000, or 2,000 a month); the website texting add-on counts conversations Source
Channels
Phone calls and a website chat widget on every plan, texts to callers, and website texting as an add-on Source
Human handoff
Warm and live call transfers from Scale; waterfall transfers on Growth Source
Booking
Texts appointment links on Professional; books directly on your calendar from Scale Source
Notable limits
No minute overage rate is listed; website texting is $50 for 25 conversations, then $1 each Source

Checked on from Rosie’s public pricing page. Compare InsertChat vs Rosie

8. Newo.ai

Best for Housecall Pro and ServiceM8 users

Newo.ai builds its agent from your website and works in tools such as Housecall Pro and ServiceM8, with pay-as-you-go pricing for seasonal call volume.

Pick it if

  • You want to start without a monthly fee: Pay As You Go includes 50 free units once, then $1.75 per unit.
  • Most of your calls are short: one unit covers a call of 30 seconds to 3 minutes, and spam and immediate hang-ups cost nothing.
  • You want social messaging handled by the same agent, which Newo lists on every plan.

Watch out for

  • Each plan covers one agent at one location.
  • Longer calls bill in 3-minute increments.
Entry price
$0 to start with 50 free units, then $1.75 per unit; AI Receptionist $299 for 200 units, then $1.50 per unit Source
Pricing model
Pay As You Go from $0, AI Receptionist at $299 per month, and custom Enterprise Source
What is metered
Units shared by voice and text: 1 unit per call of 30 seconds to 3 minutes, longer calls in 3-minute increments, 0.5 units per 15 agent messages Source
Channels
Inbound voice, web chat, and social messaging on every plan; outbound voice on request Source
Booking
Books and updates records in connected tools such as Calendly, Square, Housecall Pro, ServiceM8, Open Dental, and Dentrix Source
Notable limits
One agent at one location per plan; unused units don’t roll over; white label is Enterprise-only Source

Checked on from Newo.ai’s public pricing page. Compare InsertChat vs Newo.ai

9. CallRail Voice Assist

Best for contractors who track ad calls

CallRail Voice Assist answers, qualifies, and books calls inside CallRail’s call-tracking platform, so the calls your ads drive are answered in the account that tracks them.

Pick it if

  • You already use CallRail to see which ads, keywords, and campaigns drive your calls, and want AI answering in the same account.
  • You want hands-on setup help from CallRail’s AI Expert Team.
  • You prefer paying per call, with calls of 15 seconds or less left out of the count.

Watch out for

  • It’s priced on top of a Lead Tracking plan.
  • Phone calls only.
Entry price
$95 per month plus Lead Tracking from $55, with a 14-day free trial and no credit card Source
Pricing model
Voice Assist from $95 per month, plus Lead Tracking from an additional $55 Source
What is metered
Voice Assist calls over 15 seconds, with $1 per call after 50 (55 in one footnote) Source
Channels
Phone calls Source
Booking
Answers calls, qualifies leads, and books appointments Source
Notable limits
Priced on top of Lead Tracking; call transfer and knowledge sources are not listed for Voice Assist Source

Checked on from CallRail’s public pricing page. Compare InsertChat vs CallRail Voice Assist

How we evaluated

We read the pages that rank for “best ai receptionist for home services”, kept the products a small business can actually buy, and read each vendor’s own pricing and product pages, most recently on October 13, 2026. We don’t give star ratings or scores, and we didn’t buy every plan: these are documented facts, not hands-on test results. Anything a vendor doesn’t publish is left out rather than guessed. InsertChat is first because we build it for this job; the others are ordered by how well they fit the buyer this page is for.

Emergency triage

Whether it separates burst pipes, gas smells, and no-heat calls from routine work, and how fast your team hears about them.

Job intake

Address, job type, urgency, equipment, and callback time captured on every call.

Service area

Whether it checks the caller’s location against the area you serve.

Booking

Into a calendar, or straight into field service software such as Jobber or ServiceTitan.

Busy-season cost

What a heat wave or a freeze week costs on per-minute, per-call, and flat pricing.

Texts and chats

Whether texts and website chats reach the same place as calls.

How to choose an AI receptionist for a home service business

A home service business lives on the calls it answers between jobs. Choose an AI receptionist for the calls that matter most: emergencies that need a truck tonight, new customers ready to book, and the routine questions that eat your day.

Write your emergency list

Name the calls that need a tech now: burst pipes, gas smells, no heat in a freeze, sewage backups, lockouts. Give the receptionist that list and the safety steps you want read out, and decide who gets the alert.

Set your service area and prices

Add the towns or zip codes you cover, your trip or diagnostic fee, and the jobs you don’t take. A good receptionist turns away out-of-area calls politely instead of booking a wasted drive.

Decide where bookings land

If you run Jobber or ServiceTitan, native booking saves re-entry; Jobber Receptionist and Sameday AI offer it. If you schedule from Google Calendar or Outlook, InsertChat books there with the job details attached.

Price your busiest week

Calls spike in a heat wave or a freeze. Price that week on per-minute, per-call, and flat plans before you choose, and check what happens when you hit a limit.

Keep the crew in the loop

Decide who hears about new leads and emergencies, and how. InsertChat notifies the teammates you choose, immediately or as a daily summary, and marks anything that needs a person in the shared inbox.

The 9 best AI receptionists for home service businesses in 2026: common questions

Choosing, pricing, and switching

Get started

We rank InsertChat first, and we make it: it answers every call while you’re on a job, sorts emergencies from routine work, collects the job details, and books into your calendar, from $98 a month. If your shop runs on Jobber, Jobber Receptionist books straight into it; larger ServiceTitan shops can look at Sameday AI.

It can recognize them from the words you list, read the safety steps you provide, and alert your team at once. InsertChat flags emergencies and emails the teammates you choose with the transcript. It doesn’t transfer live calls, so keep an on-call phone for the truck that goes out tonight.

No. InsertChat books into Google Calendar, Outlook, Calendly, Cal.com, or the built-in calendar and saves the job details to the customer’s contact and transcript in your inbox. It doesn’t create quotes, invoices, or jobs. If native booking into field service software matters most, Jobber Receptionist, Sameday AI, and Newo.ai list those connections.

It depends on how the vendor bills: per conversation (Jobber Receptionist), per call (OnCrew), per unique caller (Goodcall), by minutes (Rosie, Sameday AI), or by credits (InsertChat). InsertChat Pro is $98 a month with 5,000 monthly credits; each pick above shows its sourced entry price.

In the US and Canada, yes: forward your existing number to InsertChat for every call, only missed calls, or after hours. You can start with missed calls only, so the AI answers when your crew can’t. Porting isn’t offered.

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