Give content-heavy sites a shortcut
Browse 17,467 solution pages for content discovery, lead capture, and visitor insight — your assistant answers on chat, voice, and the phone, and hands off to your team when needed.
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Ticket Deflection & KB Search
AI assistant for IT helpdesk: deflect tickets, search knowledge base, route escalations. Integrates with Zendesk, ServiceNow. Secure infrastructure, zero data sharing. Train on your KB.
Onboarding & Self-Serve
AI assistant for customer success: speed up onboarding, answer how-to questions, enable self-serve. Train on your docs. Integrates with HubSpot. Secure infrastructure, zero data sharing.
Docs Q&A & User Insights
AI assistant for product teams: answer docs questions, support onboarding, capture user feedback. See what users ask most. Secure infrastructure, zero data sharing. Train on your docs.
Employee FAQ & Policy Q&A
AI assistant for HR: answer employee questions about policies, benefits, PTO. Speed up onboarding. Train on your handbook. Secure infrastructure, zero data sharing, role-based access.
Safety, SOPs & Training
AI assistant for construction: search SOPs, answer safety questions, support training. Train on your manuals and procedures. Secure infrastructure, zero data sharing, role-based access.
Lead Capture & Service Booking
AI assistant for automotive: capture leads, book service appointments, answer inventory questions. Train on your catalog. Secure infrastructure, zero data sharing. 24/7 availability.
Lead Qualification & Booking
AI assistant for consulting firms: qualify leads, book discovery calls, answer service questions. Integrates with HubSpot, Calendly. Secure infrastructure, zero data sharing.
Call Deflection & Handoff
AI assistant for call centers: deflect repetitive calls, search knowledge base, seamless human handoff. Integrates with Zendesk. Secure infrastructure, zero data sharing. Reduce AHT.
Menu Q&A & Reservations
AI assistant for restaurants: answer menu questions, handle reservation inquiries, reduce phone calls. Train on your website. Secure infrastructure, zero data sharing. 24/7 availability.
Booking FAQ & Policy Support
AI assistant for travel: answer booking questions, explain policies, reduce support tickets. Train on your content. Secure infrastructure, zero data sharing. 24/7 customer support.
Lead Capture & Booking
AI assistant for gyms and fitness studios: capture leads, answer class questions, book trials. Train on your schedule and policies. Secure infrastructure, zero data sharing.
Lead Capture & Booking
AI assistant for local service businesses: capture leads, answer FAQs, book appointments. Train on your services. Secure infrastructure, zero data sharing. 24/7 lead capture.
Lead Capture & Program Q&A
AI assistant for coaches: capture leads, answer program questions, book discovery calls. Train on your content. Secure infrastructure, zero data sharing. 24/7 availability.
Tenant FAQ & Maintenance
AI assistant for property management: answer tenant questions, handle maintenance requests, reduce call volume. Train on your policies. Secure infrastructure, zero data sharing.
Attendee FAQ & Sponsor Support
AI assistant for events: answer attendee FAQs, handle sponsor inquiries, capture registrations. Train on your event details. Secure infrastructure, zero data sharing. 24/7 support.
Policy Q&A & Doc Search
AI assistant for accounting teams: answer policy questions, search procedures, support onboarding. Train on your docs. Secure infrastructure, zero data sharing, role-based access.
Runbook Search & Policy Q&A
AI assistant for cybersecurity teams: search runbooks, answer policy questions, support onboarding. Role-based access, audit trails. Secure infrastructure, zero data sharing.
Member FAQ & Onboarding
AI assistant for communities: answer member questions, support onboarding, guide to resources. Train on your content. Secure infrastructure, zero data sharing. Custom branding.
Product FAQ & Compliance Support
AI assistant for fintech: answer product questions, support compliance, reduce tickets. Role-based access, audit trails. Secure infrastructure, zero data sharing. Train on approved content.
Customer FAQ & Support Deflection
AI assistant for telecom: answer billing questions, explain plans, reduce support tickets. Seamless human handoff. Integrates with Zendesk. Secure infrastructure, zero data sharing.
Citizen FAQ & Internal Knowledge
AI assistant for government and public sector: answer citizen FAQs, support internal teams, reduce call volume. Secure infrastructure, zero data sharing, role-based access.
Customer FAQ & Internal Knowledge
AI assistant for banking: answer customer questions, support internal teams, reduce call volume. Role-based access, audit trails. Secure infrastructure, zero data sharing.
Buyer & Seller Support
AI assistant for marketplaces: answer buyer and seller questions, reduce support tickets, explain policies. Train on your content. Secure infrastructure, zero data sharing.
Player Support & FAQ Deflection
AI assistant for gaming: answer player questions, support help center, reduce tickets. Train on your knowledge base. Secure infrastructure, zero data sharing. 24/7 player support.
What you get
How assistants improve website discovery.
- Visitors get answers from owned content instead of guessing the right page or filter
- Teams find the questions navigation and search missed
- High-intent chats capture leads or hand off with context
- One branded assistant can serve multiple website experiences
More ways to use it
Your questions, answered.
Tap any question about the product, pricing, security, or setup to see a straight answer.
InsertChat
Answers about InsertChat
Hi! Tap any question below and I'll answer it for you.
Product questions
What is InsertChat?
InsertChat is a white-label AI assistant for your website. Train it, brand it, publish it, and learn from visitor questions.
How does InsertChat use my website content?
Connect approved pages, docs, videos, FAQs, policies, and other sources. InsertChat turns them into source-backed answers and next steps.
Can I control the assistant's tone and sources?
Yes. Choose its sources, tone, welcome message, and prompts so it stays on brand.
How does InsertChat stay accurate?
Answers use approved content and source links. Analytics show unclear or missing answers so you can improve coverage.
Can it collect leads or route support questions?
Yes. InsertChat can collect details, qualify intent, add context, and send chats to the right inbox, CRM, workflow, or person.
Can I control how the assistant behaves?
Yes. Control prompts, model choice, tool access, and the branded assistant experience so behavior stays consistent.
Which AI models can I use?
InsertChat supports multiple model providers. Choose each assistant's model for quality, speed, and cost, or use BYOK.
Can I pick different models for different workflows?
Yes. Use a faster model for common questions and a stronger model for complex reasoning. InsertChat supports that balance per conversation.
Where can I deploy an assistant?
Use a widget, embed, full-page assistant, custom domain, in-app embed, or API. Reuse one setup across surfaces.
Do I need coding skills?
No. Build and deploy AI assistants using our visual builder. The embed code is one line of JavaScript.
Can I customize the branding and UI?
Yes. Customize the assistant name, logo, colors, welcome message, suggested prompts, tone, domain, and white-label presentation.
Can I use my own domain?
Yes. Custom domains are supported, typically via enterprise options.
Does InsertChat support voice?
Yes. Voice dictation and text-to-speech let users speak instead of type.
Does InsertChat support vision?
Yes. Enable vision for assistants when images help clarify a request or context.
What tools and integrations are supported?
Zendesk, HubSpot, Shopify, WooCommerce, calendar booking, web search, Perplexity, and webhooks for your own systems.
Can I control which tools the assistant is allowed to use?
Yes. Tool access is controlled per assistant so you enable only what you need.
Can the agent hand off to a human?
Yes. Configure human handoff so the agent escalates when needed. Full conversation history is passed along.
Do you provide analytics?
Yes. Track chats, leads, feedback, top questions, unanswered questions, most-used sources, and content gaps.
Is it mobile friendly?
Yes. The widget and embeds work well on desktop and mobile with no separate experience needed.
What's the fastest path to a successful deployment?
Start with one assistant and a small set of high-value sources. Iterate using real questions from analytics.
What is the fastest way to get started?
Create an account. Connect one key source. Ask a test question, brand the assistant, then publish it on one page.
Give your content-heavy site an assistant that never gets lost
Set up an AI agent trained on your site in minutes. It answers on chat, voice, and the phone, and hands tricky questions to your team the moment it needs a person.
7-day free trial · No charge during trial