AI Agent for Government: Citizen FAQ & Internal Knowledge
Help citizens find answers faster with AI trained on your approved content. Support internal teams with policy Q&A. Secure infrastructure with GDPR compliance and role-based access.
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Great for
Public FAQsInternal policiesOnboardingSupport deflection
Includes
Knowledge baseEmbedsRolesAnalytics
Approved answers
from your sources
Keep responses aligned with your published materials.
Website grounding
Train from your pages as a source of truth.
Docs support
Use PDFs and documents as sources.
Scope control
Keep data scoped per workspace and agent.
Roles
Assign access so the right people manage the right agents.
Improve coverage
over time
Use visibility to see what people ask and fill gaps.
Visibility
Track common questions and content gaps.
Freshness
Refresh sources as pages change.
Agent controls
Set tone and behavior for consistent outcomes.
Deploy anywhere
Use in embeds, workspace, or API workflows.
What you get
in production
Outcome-focused benefits you can measure in support, sales, and operations.
- Fewer repetitive questions across channels
- Faster answers grounded in your sources
- Cleaner handoffs when humans take over
- Visibility into what people ask most