Answer website questions from the sources you approve
Connect trusted content, control the assistant, launch on your site, and learn what visitors still cannot find.
3-day free trial · No charge during trial
Why visitors get better answers
Visitors get direct answers. Your team keeps source, brand, and handoff control.
Approved sources
Ground answers in the pages, documents, videos, policies, FAQs, and product information your business already approves.
Assistant control
Set tone, guardrails, prompts, and answer behavior so the assistant sounds like your brand and stays inside its job.
Answer quality
Use the right model profile behind the scenes while keeping visitor-facing answers grounded, cited, and consistent.
Launch paths
Publish as a website widget, embed, hosted assistant page, custom domain, or API-backed experience.
Handoff
Send qualified leads, support requests, bookings, and follow-up context to the tools and people who own the next step.
Content insight
Track visitor questions, weak answers, source usage, and missing website content.
Question starters
Guide visitors toward useful first questions without forcing them through menus or buried navigation.
Brand fit
Match logo, colors, tone, domain, launcher copy, and disclosure so AI feels native to the website.
How InsertChat works in the real world
A simple flow you can ship, measure, and improve.
Connect sources
Add URLs, sitemaps, docs, and media so answers are grounded in your reality.
Configure the assistant
Set prompts, choose models, and define what the assistant is allowed to do.
Enable tools
Turn on only the integrations you need: CRM, helpdesk, commerce, and workflows.
Deploy anywhere
Use the same assistant on web, in-app embeds, and via API without rebuilding setup.
Improve with analytics
Review questions, fix gaps, and improve coverage.
Test answers
Run real questions against your sources before launch and tighten weak answers while the stakes are still low.
Set permissions
Control who can edit prompts, sources, deployment settings, and access across the workspace.
Invite the team
Bring support, sales, or ops into the same workspace once the first rollout is ready.
Search feature pages
17 feature pages match your filters.
Browse by letter
Browse every capability
Open the feature behind the visitor experience you want to improve.
AI Knowledge Base
AI Knowledge Base matters most when teams need document upload to hold up in daily production instead of only in a demo environment.
Branded AI Assistant Builder
Branded AI Assistant Builder matters most when teams need no-code builder to hold up in daily production instead of only in a demo environment.
AI Agent Workflows
AI Agent Workflows matters most when teams need webhooks to hold up in daily production instead of only in a demo environment.
AI Conversation Inbox
AI Conversation Inbox matters most when teams need search & filters to hold up in daily production instead of only in a demo environment.
AI Team Workspaces
AI Team Workspaces matters most when teams need roles & seats to hold up in daily production instead of only in a demo environment.
AI Security
AI Security matters most when teams need gdpr ready to hold up in daily production instead of only in a demo environment.
AI Agent API
AI Agent API matters most when teams need rest api to hold up in daily production instead of only in a demo environment.
AI Agent Channels
AI Agent Channels matters most when teams need website widget to hold up in daily production instead of only in a demo environment.
AI Agent Integrations
AI Agent Integrations matters most when teams need workflow integrations to hold up in daily production instead of only in a demo environment.
Multi-Model AI
Multi-Model AI matters most when teams need provider choice to hold up in daily production instead of only in a demo environment.
AI Agent Tools
AI Agent Tools matters most when teams need lead capture to hold up in daily production instead of only in a demo environment.
AI Agent Analytics
AI Agent Analytics matters most when teams need conversation logs to hold up in daily production instead of only in a demo environment.
Page 1 of 2. Showing 12 of 17 matching feature pages.
NextBring in your content
Connect the sources visitors already need but struggle to find.
Website pages
Use public pages and sitemaps visitors already rely on.
Documents
Bring in PDFs, guides, policies, spreadsheets, and resource files.
Video knowledge
Make approved video and audio material easier to ask about.
Structured content
Connect product data, text sources, and controlled storage when the website answer needs detail.
Launch where visitors ask
Use a widget, embed, hosted page, custom domain, or API without changing the source set.
Keep control as you grow
Protect sources, roles, privacy, and brand behavior as more people touch the assistant.
Roles and access
Give marketing, digital, agency, and client teams the right access to assistants, sources, conversations, and billing.
Data privacy
Keep sources, conversations, and visitor data scoped to the right workspace and assistant with encryption and access controls.
Custom branding
Give each website, client, or department its own branded assistant experience without rebuilding the launch flow.
Bring your own key
Use your own provider keys when procurement, billing, or review requirements need more control.
Built around visitor intent
Answer, qualify, hand off, and learn from the questions people bring to your site.
Support deflection
Answer repeat visitor questions and pass complex cases to a person with context.
Lead capture
Collect intent when a visitor asks a buying, booking, pricing, or contact question.
Resource discovery
Help readers find guides, policies, articles, recipes, product pages, or next steps.
Product discovery
Answer product, fit, comparison, policy, and availability questions from approved sources.
What teams get after launch
Better visitor answers, clearer next steps, and sharper content priorities.
- Give visitors direct answers from owned content
- Launch one source set, then expand from real questions
- Keep every channel grounded in approved content
- Find unanswered questions, content gaps, and lead signals
How teams roll it out
Start narrow, ground answers, and improve weekly.
- Start with one assistant and one visitor job.
- Connect the highest-value pages, docs, videos, or FAQs.
- Set answer rules, brand voice, and source boundaries.
- Enable handoff only when the visitor needs a next step.
- Publish on a controlled page before wider rollout.
- Review analytics weekly and add missing sources.
Try the FAQ like a visitor.
Open product, pricing, security, integration, and free-tool questions in the same chat your visitors use.
InsertChat
Interactive FAQ
Hey. Pick a question below and see how InsertChat turns FAQs into clear, source-backed answers.
Product FAQ
What is InsertChat?
InsertChat is a white-label AI assistant for your website. Train it, brand it, publish it, and learn from visitor questions.
How does InsertChat use my website content?
Connect approved pages, docs, videos, FAQs, policies, and other sources. InsertChat turns them into source-backed answers and next steps.
Can I control the assistant's tone and sources?
Yes. Choose its sources, tone, welcome message, and prompts so it stays on brand.
How does InsertChat stay accurate?
Answers use approved content and source links. Analytics show unclear or missing answers so you can improve coverage.
Can it collect leads or route support questions?
Yes. InsertChat can collect details, qualify intent, add context, and send chats to the right inbox, CRM, workflow, or person.
Can I control how the assistant behaves?
Yes. Control prompts, model choice, tool access, and the branded assistant experience so behavior stays consistent.
Which AI models can I use?
InsertChat supports multiple model providers. Choose each assistant's model for quality, speed, and cost, or use BYOK.
Can I pick different models for different workflows?
Yes. Use a faster model for common questions and a stronger model for complex reasoning. InsertChat supports that balance per conversation.
Where can I deploy an assistant?
Use a widget, embed, full-page assistant, custom domain, in-app embed, or API. Reuse one setup across surfaces.
Do I need coding skills?
No. Build and deploy AI assistants using our visual builder. The embed code is one line of JavaScript.
Can I customize the branding and UI?
Yes. Customize the assistant name, logo, colors, welcome message, suggested prompts, tone, domain, and white-label presentation.
Can I use my own domain?
Yes. Custom domains are supported, typically via enterprise options.
Does InsertChat support voice?
Yes. Voice dictation and text-to-speech let users speak instead of type.
Does InsertChat support vision?
Yes. Enable vision for assistants when images help clarify a request or context.
What tools and integrations are supported?
Zendesk, HubSpot, Shopify, WooCommerce, calendar booking, web search, Perplexity, and webhooks for your own systems.
Can I control which tools the assistant is allowed to use?
Yes. Tool access is controlled per assistant so you enable only what you need.
Can the agent hand off to a human?
Yes. Configure human handoff so the agent escalates when needed. Full conversation history is passed along.
Do you provide analytics?
Yes. Track chats, leads, feedback, top questions, unanswered questions, most-used sources, and content gaps.
Is it mobile friendly?
Yes. The widget and embeds work well on desktop and mobile with no separate experience needed.
What's the fastest path to a successful deployment?
Start with one assistant and a small set of high-value sources. Iterate using real questions from analytics.
What is the fastest way to get started?
Create an account. Connect one key source. Ask a test question, brand the assistant, then publish it on one page.