AI Agent for Communities: Member FAQ & Onboarding

Help members find answers fast with AI that knows your community. Answer FAQs, support onboarding, and guide people to the right resources 24/7. Custom branding included.

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Great for

Member FAQsOnboardingDocs discoverySupport deflection

Includes

EmbedsKnowledge baseAnalyticsBranding

Answer questions
from your content

Ground answers in the pages and docs you already maintain.

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Website grounding

Train from your pages as a source of truth.

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Docs support

Use PDFs and guides as sources when needed.

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Embeds

Deploy a bubble or window widget on key pages.

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Branding

Match the widget to your community brand.

Improve onboarding
over time

Use visibility to see what members ask and fill gaps.

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Visibility

Track common questions and content gaps.

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Freshness

Refresh sources as pages change.

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Agent controls

Set tone and behavior for consistent outcomes.

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Scope control

Keep data scoped per workspace and agent.

What you get
in production

Outcome-focused benefits you can measure in support, sales, and operations.

  • badge 13Fewer repetitive questions across channels
  • badge 13Faster answers grounded in your sources
  • badge 13Cleaner handoffs when humans take over
  • badge 13Visibility into what people ask most