AI Agent for Property Management: Tenant FAQ & Maintenance
Reduce tenant calls with AI that answers policy questions, handles maintenance requests, and routes urgent issues to your team. Train on your lease agreements and procedures.
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Great for
Tenant FAQsPolicy questionsSupport deflectionEscalations
Pairs well with
Customer supportRequest a humanZendeskKnowledge base
Grounded answers
from your policies
Keep responses aligned with the materials your team maintains.
Knowledge base
Connect websites, docs, and structured sources.
Docs support
Use policy docs and PDFs as sources.
Embeds
Deploy a widget on key pages and portals.
Follow-up Q&A
Handle follow-ups without long back-and-forth.
Escalate cleanly
when needed
Deflect what you can and hand off when a human needs to take over.
Request a human
Escalate when automation is not enough.
Support workflows
Connect workflows to tools like Zendesk.
Visibility
Track what people ask and improve coverage.
Scope control
Keep data scoped per workspace and agent.
What you get
in production
Outcome-focused benefits you can measure in support, sales, and operations.
- Fewer repetitive questions across channels
- Faster answers grounded in your sources
- Cleaner handoffs when humans take over
- Visibility into what people ask most