Explore the demo01
Create your assistant
Add your WordPress pages by crawl or sitemap, plus documents and FAQs, and set the assistant’s name, logo, and colors.
Website
Add an AI chatbot to your WordPress site.
Use the InsertChat plugin from WordPress.org, or paste your assistant’s install code with a header and footer code tool. WordPress.com sites need a plan that supports custom JavaScript.
To add an AI chatbot to WordPress, install the InsertChat plugin from WordPress.org, enter your assistant’s ID in its settings, and clear your page cache, or paste the install code into your site’s footer. The chat answers visitors from your pages and documents and hands conversations to your team.
One assistant for your WordPress site and your phone
Visitors ask questions in the chat on your WordPress pages and get answers from your website content and documents. The same assistant can answer calls, texts, and email, and every conversation lands in the shared inbox, where your team can take over.
Where the code goes in WordPress
Location: InsertChat plugin settings, or footer code
Requirements: The plugin needs WordPress 4.7 or later and PHP 7.0 or later. Custom code on WordPress.com needs the Personal, Premium, Business, or Commerce plan.
Source: InsertChat on WordPress.org · WordPress.com: Add code to headers, checked .
A website install adds the chat to your pages without signing in to your WordPress account or reading its data. The assistant answers from the knowledge you add, and every conversation lands in your shared inbox.
How to set up WordPress with InsertChat
02
Install it on WordPress
Install the InsertChat plugin from WordPress.org and enter your assistant’s ID, or add the install code to your site’s footer.
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Verify and test
Use Verify on your website in InsertChat with a public page URL, then ask a few common questions in the chat.
How businesses use WordPress with InsertChat
Illustrative examples. Answers depend on the knowledge you add; actions depend on the connections and permissions you turn on.
Book service calls from service-area pages
A visitor on your water heater repair page asks whether you serve their ZIP code. The assistant answers from your service area and books a visit.
Home services use cases
Answer class and membership questions
A visitor asks about beginner classes and the cancellation policy. The assistant answers from your schedule and policy pages and books a trial class.
Gyms & fitness use cases
Answer coverage FAQs and book reviews
A visitor asks what a renters policy covers. The assistant answers from your published coverage pages and books a call with an agent for anything specific.
Insurance use casesConnect the rest of your front desk
Website chat
Add an AI assistant to the site you already have. It answers visitors from your pages and documents, saves leads, books appointments, and hands the chat to a person when it needs one.
Explore Website chatKnowledge & answers
Bring your website, documents, FAQs, and product details into one knowledge base. Your assistant answers every channel from it and shows you which questions need a better answer.
Explore Knowledge & answers
Shared inbox
Bring website chat, calls, email, SMS, and WhatsApp into one workspace. Your AI answers first, and your team sees exactly what needs a person.
Explore Shared inboxRelated guides and comparisons
More website installs
All integrations ↗
Its WordPress.org listing requires WordPress 4.7 or later and PHP 7.0 or later. You also need an InsertChat assistant: enter its ID, the ICG_BOT_ID value in its install code, in the plugin settings.
Yes. Paste your assistant’s install code into your site’s header and footer code tool, in the footer, then publish. WordPress.com sites need a plan that supports custom JavaScript.
Yes. WooCommerce runs on WordPress, so the plugin or install code adds the chat to your store pages. The assistant answers from the product information you add; it does not connect to WooCommerce orders.
Facts last reviewed .
Build your AI front desk.
Start with the questions you answer every day.
Add your business information, test the answers, and connect your first customer channel.