Add guided discovery to large product catalogs
Shoppers have questions your product pages, guides, policies, and FAQs already answer. InsertChat gives them a branded way to ask, compare, and move forward without digging through every category.
7-day free trial · No charge during trial
What the assistant can learn
Start with the highest-value website content, then expand as visitor questions show the next priority.
Product pages
Use this source to answer visitor questions inside a branded AI assistant instead of leaving it buried in navigation, filters, PDFs, or page copy.
Buying guides
Use this source to answer visitor questions inside a branded AI assistant instead of leaving it buried in navigation, filters, PDFs, or page copy.
Return and shipping policies
Use this source to answer visitor questions inside a branded AI assistant instead of leaving it buried in navigation, filters, PDFs, or page copy.
Product FAQs
Use this source to answer visitor questions inside a branded AI assistant instead of leaving it buried in navigation, filters, PDFs, or page copy.
How-to resources
Use this source to answer visitor questions inside a branded AI assistant instead of leaving it buried in navigation, filters, PDFs, or page copy.
Questions visitors can ask
The assistant gives visitors a direct path from intent to the right owned content.
- Which product fits this use case?
- What is your return policy for this item?
- How do these two options compare?
From content to assistant
Use the same practical workflow across every content-rich industry.
Connect the content library
Import website pages, documents, videos, guides, policies, FAQs, catalogs, or resource collections.
Shape the brand experience
Set assistant name, logo, color, tone, suggested prompts, domain, embed placement, and handoff rules.
Launch and learn
Publish on the website, review real visitor questions, and fix the content gaps blocking discovery.
How to start
Launch with a focused source set first, then let analytics show where to expand.
Start with high-intent pages
Train on top categories, best-selling products, policies, and buying guides before expanding to the full catalog.
Route high-intent conversations
Use lead capture, handoff, CRM, support, or ecommerce integrations when the assistant detects buying or support intent.
What teams learn
A branded assistant is useful on day one. It gets more useful as real visitor questions show what people cannot find.
- Better guided buying from long-tail shopper questions
- Fewer repetitive support questions when the answer already exists
- Clearer signals for missing product, policy, and buying-guide content
Launch a branded assistant for ecommerce catalogs
Start with owned content, publish under your brand, and use visitor questions to improve discovery.
7-day free trial · No charge during trial