Help shoppers find the right product, guide, or answer
Add a branded assistant that understands your catalog, buying resources, policies, recipes, and product content.
7-day free trial 路 No charge during trial
The old way vs. the InsertChat way
Start by fixing the bottleneck that keeps slowing ecommerce & catalog teams down: product, recipe, policy, and guide content is too broad for simple filters.
Without InsertChat
- Visitors guess keywords and menu paths
- Useful owned content stays buried
- Teams lack direct content-gap signals
- Generic chat tools do not match the brand
- Product, recipe, policy, and guide content is too broad for simple filters
- Shoppers ask nuanced questions that category pages do not answer
- Support teams keep answering questions already covered somewhere on the site
- Merchandising teams need clearer signals about what shoppers cannot find
With InsertChat
- A branded assistant trained on owned content
- Natural-language discovery on the website
- Lead capture and handoff when intent is clear
- Analytics for top questions and content gaps
- Train on product pages, catalog data, recipes, guides, FAQs, and policies
- Answer pre-purchase and support questions from approved sources
- Capture leads or route shoppers when the conversation becomes high intent
- Identify product, policy, and buying-guide gaps from conversation data
Train on catalog content
Drop files or paste URLs
PDF, DOCX, CSV, TXT, URLs, Sitemaps
No sources added yet
Guide shoppers on your site
<script src="https://cdn.insertchat.com/widget.js"
data-agent="ag_7x8k2m4n"
data-theme="auto"
async></script> Paste this code before the closing </body> tag on your website.
Start with the Business plan
Help shoppers ask natural-language questions and find the right product, recipe, policy, guide, or buying resource. Start with one content-rich assistant, then expand into more sources, assistants, seats, or clients once visitor questions prove the next priority.
What our users say
Businesses use InsertChat to launch branded assistants faster and keep their knowledge in one branded AI assistant.
We deployed AI support in 20 minutes. Our response time dropped by 80%. Customers love it.
Marcus Weber
Head of Support, Notion
Our agent captures 3x more leads than the old contact form. It answers questions first, then asks for details naturally.
Lisa Tran
Marketing Director, Webflow
No developer needed. I uploaded our FAQ, customized the widget, and had it live on our site in one afternoon.
Tom Kowalski
Small Business Owner, Kowalski Legal
Commonquestions
Open any question to see a short, plain answer.
InsertChat
Product FAQ
Hey! 馃憢 Browsing Ecommerce & Catalog Teams questions. Tap any to get instant answers.
Ecommerce & Catalog Teams FAQ
What content can the assistant learn from?
InsertChat can use website pages, sitemaps, PDFs, documents, videos, transcripts, FAQs, help centers, product content, and other owned knowledge sources.
Can the assistant match our brand?
Yes. You can control the assistant name, logo, colors, welcome copy, suggested prompts, tone, custom domain, and white-label presentation.
What do we learn after launch?
You can review top questions, unanswered questions, most-used sources, lead captures, and content gaps so the site and assistant improve over time.
Do we need developers to launch?
Most teams can publish with a lightweight website embed. Technical teams and agencies can also use custom domains, API options, and deeper implementation support.
Can it answer product and policy questions?
Yes. The assistant can answer from approved product content, guides, policies, FAQs, and support resources. Integrations can be enabled where live data or handoff is required.
Ready to guide shoppers from questions to the right resource?
Start with one assistant trained on owned content, publish it under your brand, then expand once visitor questions prove the next priority.
7-day free trial 路 No charge during trial