Help shoppers find the right product, guide, or answer
Add a branded assistant that understands your catalog, buying resources, policies, recipes, and product content — and turns confident answers into orders.
7-day free trial
The old way vs. the InsertChat way
Start by fixing the bottleneck that keeps slowing ecommerce & catalog teams down: product, recipe, policy, and guide content is too broad for simple filters.
Without InsertChat
- Visitors guess keywords and menu paths
- Useful business information is hard to find
- Teams lack direct content-gap signals
- Generic chat tools do not match the brand
- Product, recipe, policy, and guide content is too broad for simple filters
- Shoppers ask nuanced questions that category pages do not answer
- Search engines answer product questions before shoppers ever reach your store
- Support teams keep answering questions already covered somewhere on the site
With InsertChat
- A branded assistant trained on your business information
- Natural-language discovery on the website
- Lead capture and handoff when intent is clear
- Analytics for top questions and content gaps
- Train on product pages, catalog data, recipes, guides, FAQs, and policies
- Answer pre-purchase and support questions from approved sources
- Capture leads or route shoppers when the conversation becomes high intent
- Launch under your own logo, domain, and tone — the assistant feels like part of your store
Train on catalog content
Drop files or paste URLs
PDF, DOCX, CSV, TXT, URLs, Sitemaps
No sources added yet
Guide shoppers on your site
<script src="https://cdn.insertchat.com/widget.js"
data-agent="ag_7x8k2m4n"
data-theme="auto"
async></script> Paste this code before the closing </body> tag on your website.
Start with the Business plan
Shoppers arrive with questions your catalog already answers — sizing, fit, policies, comparisons. Help them ask in plain language and find the right product, guide, or buying resource. Start with one content-rich assistant, then expand into more sources, assistants, seats, or clients once visitor questions prove the next priority.
See what is included
Review current plan details, product capabilities, and verified customer reviews.
The assistant answers product and policy questions first, then captures the visitor's details and routes them to the right next step.
Answers first, then the lead
Platform fact
60% of Google searches end without a click (SparkToro × Datos). The visitors who still arrive are higher intent — your site can convert them.
Why on-site answers matter now
Cited research
Publish as a widget, embed, full-page assistant, or custom-domain experience. No rebuild required.
Launch without a web project
Platform fact
Your questions, answered.
Tap any question about the product, pricing, security, or setup to see a straight answer.
InsertChat
Answers about InsertChat
Hi! Tap any question below and I'll answer it for you.
Ecommerce & Catalog Teams questions
What content can the assistant learn from?
InsertChat can use website pages, sitemaps, PDFs, documents, videos, transcripts, FAQs, help centers, product content, and other owned knowledge sources.
Can the assistant match our brand?
Yes. You can control the assistant name, logo, colors, welcome copy, suggested prompts, tone, custom domain, and white-label presentation.
What do we learn after launch?
You can review top questions, unanswered questions, most-used sources, lead captures, and content gaps so the site and assistant improve over time.
Do we need developers to launch?
No. Most small businesses can paste their website, test the answers, and launch in five minutes. Developers can still use custom domains, API options, and deeper integrations when needed.
Can it answer product and policy questions?
Yes. The assistant can answer from approved product content, guides, policies, FAQs, and support resources. Integrations can be enabled where live data or handoff is required.
Ready to guide shoppers from questions to the right resource?
Start with one assistant trained on your business information, publish it under your brand, and expand as customers show you what they need.
7-day free trial