AI Knowledge Management: Make Your Docs Searchable
Transform scattered documentation into instant answers. AI searches your internal wiki, policies, and procedures with role-based access. Reduce repeat questions and speed up onboarding.
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Great for
Internal Q&AOnboardingPolicy searchDocs discovery
Includes
Knowledge baseAI workspaceRolesAnalytics
Searchable knowledge
in one workspace
Ground answers in the docs your team maintains.
Knowledge base
Connect websites, docs, and structured sources.
Files support
Use PDFs, docs, and spreadsheets as sources.
Roles
Assign access so teams see what they should.
Scope control
Keep data scoped per workspace and agent.
Improve coverage
over time
Use visibility to see what people ask and fill gaps.
Visibility
Track common questions and content gaps.
Freshness
Refresh sources as docs change.
Agent controls
Tune prompts and tools per agent.
Multi-model
Choose models per chat in one workspace.
What you get
in production
Outcome-focused benefits you can measure in support, sales, and operations.
- Fewer repetitive questions across channels
- Faster answers grounded in your sources
- Cleaner handoffs when humans take over
- Visibility into what people ask most