Glossary

AI glossary for content assistants

Plain-English definitions of 13,917 AI terms for branded assistant teams.

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13,917 terms. Open one for definitions and related concepts.

Self-Consistency

Self-consistency is a prompting technique that generates multiple reasoning paths for the same problem and selects the most common final answer.

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Prompt Chaining

Prompt chaining is a technique that breaks complex tasks into sequential steps, where each prompt builds on the output of the previous one.

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Prompt Template

A prompt template is a reusable prompt structure with placeholder variables that gets filled with specific data at runtime for consistent AI interactions.

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Role Prompting

Role prompting assigns a specific persona or expertise to a language model, causing it to respond as if it were that character or specialist.

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Meta-Prompting

Meta-prompting uses a language model to generate, evaluate, or improve prompts, automating the prompt engineering process itself.

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Prompt Injection

Prompt injection is a security vulnerability where malicious user input overrides system prompt instructions, causing the model to behave unexpectedly.

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Jailbreaking

Jailbreaking is the practice of crafting prompts that bypass AI safety guardrails and alignment, making the model produce outputs it was trained to refuse.

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Prompt Compression

Prompt compression reduces the token count of prompts while preserving essential meaning, fitting more context into limited context windows.

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Pre-training

Pre-training is the initial phase of training a language model on vast amounts of text data to learn general language understanding and generation capabilities.

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Next-Token Prediction

Next-token prediction is the core training objective of most LLMs, where the model learns to predict the most likely next token in a sequence of text.

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Supervised Fine-Tuning

Supervised fine-tuning (SFT) trains a pre-trained model on labeled input-output pairs to specialize it for specific tasks or improve its response quality.

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RLHF

RLHF (Reinforcement Learning from Human Feedback) is a training technique that aligns AI models with human preferences using feedback from human evaluators.

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DPO

DPO (Direct Preference Optimization) is a simplified alternative to RLHF that directly optimizes language models on preference data without a separate reward model.

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Reward Model

A reward model is a neural network trained to predict human preferences, scoring language model outputs to guide alignment training via RLHF.

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Preference Data

Preference data consists of human comparisons between AI responses, indicating which response is better, used to train reward models and align language models.

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Alignment

Alignment is the process of ensuring AI models behave in accordance with human values, intentions, and safety requirements.

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Scalable Oversight

Scalable oversight refers to techniques for supervising AI systems effectively even as they become more capable than human evaluators at specific tasks.

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RLAIF

RLAIF (Reinforcement Learning from AI Feedback) replaces human evaluators with AI models to generate preference data for alignment training.

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PPO

PPO (Proximal Policy Optimization) is a reinforcement learning algorithm commonly used in RLHF to optimize language models based on reward model scores.

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Human Feedback

Human feedback is the evaluative input from people used to train and align AI models, typically through preference comparisons or quality ratings.

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LoRA

LoRA (Low-Rank Adaptation) is a parameter-efficient fine-tuning method that trains small adapter matrices instead of modifying all model weights.

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QLoRA

QLoRA combines quantization with LoRA, enabling fine-tuning of large models on a single consumer GPU by using 4-bit quantized base weights.

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Adapter

An adapter is a small, trainable module inserted into a pre-trained model that allows task-specific customization without modifying the original weights.

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Prefix Tuning

Prefix tuning prepends trainable continuous vectors to model input, learning task-specific prefixes that steer the frozen model toward desired behavior.

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Prompt Tuning

Prompt tuning learns soft prompt embeddings prepended to model input, optimizing continuous vectors that replace hand-crafted text prompts.

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Parameter-Efficient Fine-Tuning

Parameter-efficient fine-tuning (PEFT) encompasses methods that adapt pre-trained models by training only a small fraction of parameters, reducing cost and compute.

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Full Fine-Tuning

Full fine-tuning updates all parameters of a pre-trained model on new data, providing maximum customization but requiring significant compute resources.

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Layer Freezing

Layer freezing is a fine-tuning strategy that keeps certain model layers fixed while training others, balancing customization with preserved general knowledge.

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Continued Pre-training

Continued pre-training extends the original pre-training process on domain-specific data, giving the model deep knowledge in a specialized area.

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DoRA

DoRA (Weight-Decomposed Low-Rank Adaptation) improves on LoRA by separately adapting the magnitude and direction of weight matrices for better fine-tuning quality.

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Long Context

Long context refers to language models capable of processing very large inputs, typically 100K tokens or more, enabling analysis of entire documents or codebases.

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Sliding Window Attention

Sliding window attention limits each token to attend only to a fixed window of nearby tokens, reducing computation while maintaining local context.

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In-Context Learning

In-context learning is the ability of language models to learn new tasks from examples or instructions provided in the prompt, without any parameter updates.

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Context Extension

Context extension refers to techniques that increase a model pre-trained context window beyond its original training length without full retraining.

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Retrieval-Augmented Generation

Retrieval-Augmented Generation (RAG) combines information retrieval with text generation, letting AI answer from external knowledge rather than just training data.

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Paged Attention

Paged attention manages KV cache memory in non-contiguous blocks inspired by OS virtual memory, dramatically reducing waste and enabling more concurrent requests.

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Scaling Law

Scaling laws are empirical relationships showing how model performance predictably improves with increases in model size, training data, and compute.

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Chinchilla Scaling

Chinchilla scaling refers to the optimal ratio of model parameters to training tokens, showing most models were under-trained relative to their size.

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Emergent Ability

An emergent ability is a capability that appears in large language models only above a certain scale threshold, absent in smaller models.

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Mixture of Experts

Mixture of Experts (MoE) is a model architecture that uses multiple specialized sub-networks, routing each input to only a subset for efficient computation.

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Sparse Model

A sparse model activates only a fraction of its total parameters for each input, achieving high capacity with lower computational cost per inference.

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Unigram Tokenizer

A subword tokenization algorithm that starts with a large vocabulary and iteratively prunes it to find the optimal set of subword units.

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Vocab Size

The total number of unique tokens in a language model tokenizer vocabulary, typically ranging from 30,000 to 100,000 or more.

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EOS Token

The End-of-Sequence token is a special token that signals the model to stop generating text.

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BOS Token

The Beginning-of-Sequence token is a special token placed at the start of input to signal the beginning of a new text sequence.

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Pad Token

A special token used to fill shorter sequences to a uniform length so that batches of inputs can be processed together efficiently.

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Mask Token

A special token used in masked language models like BERT that replaces a word so the model can learn to predict it from surrounding context.

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Byte-Level BPE

A variant of byte-pair encoding that operates on raw bytes instead of Unicode characters, enabling tokenization of any text without unknown tokens.

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How does InsertChat use my website content?

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Can I control the assistant's tone and sources?

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How does InsertChat stay accurate?

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Can it collect leads or route support questions?

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Can I control how the assistant behaves?

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Can I pick different models for different workflows?

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Do I need coding skills?

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Can I customize the branding and UI?

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Can I use my own domain?

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Does InsertChat support voice?

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Does InsertChat support vision?

Yes. Enable vision for assistants when images help clarify a request or context.

What tools and integrations are supported?

Zendesk, HubSpot, Shopify, WooCommerce, calendar booking, web search, Perplexity, and webhooks for your own systems.

Can I control which tools the assistant is allowed to use?

Yes. Tool access is controlled per assistant so you enable only what you need.

Can the agent hand off to a human?

Yes. Configure human handoff so the agent escalates when needed. Full conversation history is passed along.

Do you provide analytics?

Yes. Track chats, leads, feedback, top questions, unanswered questions, most-used sources, and content gaps.

Is it mobile friendly?

Yes. The widget and embeds work well on desktop and mobile with no separate experience needed.

What's the fastest path to a successful deployment?

Start with one assistant and a small set of high-value sources. Iterate using real questions from analytics.

What is the fastest way to get started?

Create an account. Connect one key source. Ask a test question, brand the assistant, then publish it on one page.

Knowledge
Website pages
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Documents
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Videos
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FAQs & policies
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Website pages
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Documents
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Videos
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FAQs & policies
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Website pages
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Documents
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Videos
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FAQs & policies
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Website pages
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Documents
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Videos
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FAQs & policies
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Website pages
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Documents
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Videos
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FAQs & policies
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Website pages
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Documents
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Videos
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FAQs & policies
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Brand
Logo and colors
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Assistant tone
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Custom domain
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Suggested prompts
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Logo and colors
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Assistant tone
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Custom domain
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Suggested prompts
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Logo and colors
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Assistant tone
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Custom domain
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Suggested prompts
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Logo and colors
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Assistant tone
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Custom domain
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Suggested prompts
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Logo and colors
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Assistant tone
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Custom domain
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Suggested prompts
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Logo and colors
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Assistant tone
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Custom domain
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Suggested prompts
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Launch
Website widget
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Full-page assistant
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Lead capture
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Support handoff
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Website widget
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Full-page assistant
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Lead capture
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Support handoff
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Website widget
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Full-page assistant
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Lead capture
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Support handoff
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Website widget
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Full-page assistant
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Lead capture
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Support handoff
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Website widget
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Full-page assistant
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Lead capture
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Support handoff
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Website widget
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Full-page assistant
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Lead capture
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Support handoff
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Learn
Top questions
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Content gaps
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Source usage
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Lead signals
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Top questions
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Content gaps
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Source usage
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Lead signals
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Top questions
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Content gaps
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Source usage
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Lead signals
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Top questions
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Content gaps
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Source usage
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Lead signals
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Top questions
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Content gaps
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Source usage
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Lead signals
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Top questions
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Content gaps
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Source usage
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Lead signals
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