AI Acceptable Use Policy Generator

An acceptable use policy defines the rules and guidelines for using a service, platform, or network. It establishes what users can and cannot do, sets content standards, defines resource usage limits, and outlines enforcement procedures and consequences for violations. AUPs protect the service provider from liability, ensure fair use for all users, and create a framework for addressing misuse and abuse.

While terms of service establish the overall legal relationship between the provider and user (including billing, liability, IP rights, and dispute resolution), an AUP specifically focuses on permitted and prohibited behaviors when using the service. The AUP is typically referenced within or linked from the terms of service but provides more detailed behavioral guidelines. Some organizations combine both into a single document.

Common prohibited activities include illegal activities, spam and unsolicited messages, malware distribution, hacking or unauthorized access, intellectual property infringement, harassment and hate speech, deceptive practices, resource abuse (cryptocurrency mining, excessive bandwidth), data scraping or harvesting, impersonation, and distribution of harmful content. The specific prohibitions should reflect your service type and user risk profile.

Implement a graduated enforcement approach: first offense may receive a warning, repeated violations escalate to temporary suspension, and serious or persistent violations result in account termination. Severe violations (illegal activity, security threats) may warrant immediate termination. Document all enforcement actions, provide users with notice of violations, and offer an appeals process. Consistency in enforcement is essential for credibility.

Review your AUP at least annually and update it whenever you add new features or services, encounter new types of abuse, change your enforcement procedures, or when relevant laws change. Notify users of material changes through email, in-app notifications, or prominent website notices. Consider requiring re-acceptance for significant changes to ensure users are aware of updated requirements.