Voice AI Agent: Talk Instead of Type

Add voice capabilities to your AI agent. Users can speak their questions (speech-to-text), and your agent can respond with natural audio (text-to-speech). Perfect for mobile users, accessibility, and hands-free scenarios.

Speech-to-Text Text-to-Speech Multi-Language
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Why typing isn’t always
the best input

Situations where voice is faster, easier, or the only option.

Mobile keyboards slow everything down

Typing a detailed question on a phone takes 30 seconds. Speaking it takes 5. For mobile-heavy audiences, voice input removes the biggest friction point.

Accessibility is a requirement, not a feature

Users with motor impairments or visual challenges need alternatives to typing. Voice input and audio responses make your agent usable by everyone.

Hands-free scenarios are growing

Technicians on a job site, drivers checking instructions, warehouse workers verifying orders — they need answers without stopping to type.

Long responses are hard to read on small screens

A detailed answer that’s 3 paragraphs long is easier to listen to than scroll through on mobile. Text-to-speech turns dense responses into a natural conversation.

Voice-first UX
without complexity

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Speech-to-text input

Customers talk instead of type. On mobile, during a commute, or for accessibility — voice input is transcribed in real time and the agent responds as if they typed the question. Removes friction for mobile users.

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Text-to-speech responses

The agent reads answers aloud using natural-sounding voice synthesis. Ideal for hands-free scenarios, accessibility needs, long responses that are easier to listen to than read, and guided workflows.

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Multi-language voice

Voice input and output work across supported languages. A French customer speaks in French, the agent transcribes, processes, and can respond in French — including audio. No language switching needed.

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Configurable voice settings

Choose the voice style, speed, and language per agent. Your support agent can use a calm, professional voice while your onboarding agent uses an energetic, friendly tone.

Faster input,
wider reach

What changes when customers can talk to your agent instead of typing.

  • badge 13Mobile users complete conversations 2x faster with voice input — no tiny keyboard, no autocorrect frustration, just natural speech
  • badge 13Accessibility compliance improves — visually impaired users interact with your agent through voice, not screen readers parsing text
  • badge 13Guided workflows become hands-free — technicians, drivers, and field workers get step-by-step audio instructions while keeping their hands free
  • badge 13Multi-language voice support means your international customers interact naturally in their language — no translation step, no friction
Trusted By Teams

What our users say

We deployed AI support in 20 minutes. Our response time dropped by 80%. Customers love it.

MW

Marcus Weber

Head of Support, Notion

Finally, one place for all my AI needs. The ability to switch models mid-conversation is game-changing.

SC

Sarah Chen

Product Designer, Figma

The white-label option let us offer AI services to our clients overnight. Revenue grew 40% in Q1.

ER

Elena Rodriguez

Agency Founder, Digitale Studio

Questions & Answers

Frequently asked questions

Tap any question to see how InsertChat would respond.

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InsertChat

AI Support

Hey! 👋 Browsing Product questions. Tap any to get instant answers.

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What is InsertChat?

An AI agent workspace that lets you build agents grounded in your knowledge and deploy them to web, app, or API. Connect tools and integrations to complete workflows.

What's the difference between an agent and an InsertChat agent?

A basic agent is prompt-only. InsertChat agents are grounded in your sources, configurable per use case, and able to use tools and integrations.

How do agents stay accurate and avoid hallucinations?

Ground your agent in a knowledge base your team controls and keep it fresh. Use analytics to find gaps and improve coverage over time.

What can I connect as knowledge?

URLs, sitemaps, documents (PDF and office files), media like YouTube and audio, and structured data. The goal is a clear source of truth for answers.

Do sources stay up to date?

Yes. Refresh sources on demand or set up scheduled refresh depending on the source type.

Can I control how the agent behaves?

Yes. Control prompts, model choice, tool access, and agent experience so behavior stays consistent.

Which AI models can I use?

GPT-5.2, Claude Sonnet 4.5, Gemini 3.0, Llama 4, Grok 4.1, DeepSeek V3.2, and more. Choose the model per chat, or use BYOK to manage provider access yourself.

Can I pick different models for different workflows?

Yes. Use a faster model for common questions and a stronger model for complex reasoning. InsertChat supports that balance per conversation.

Where can I deploy an agent?

Website widget, in-app embed, or API. Keep one agent setup and reuse it across channels.

Do I need coding skills?

No. Build and deploy AI agents using our visual builder. The embed code is one line of JavaScript.

Can I customize the branding and UI?

Yes. Customize the widget to match your brand. White-label options are available for a fully branded experience.

Can I use my own domain?

Yes. Custom domains are supported, typically via enterprise options.

Does InsertChat support voice?

Yes. Voice dictation and text-to-speech let users speak instead of type.

Does InsertChat support vision?

Yes. Enable vision for agents when images help clarify a request or context.

What tools and integrations are supported?

Zendesk, HubSpot, Shopify, WooCommerce, calendar booking, web search, Perplexity, and webhooks for your own systems.

Can I control which tools the agent is allowed to use?

Yes. Tool access is controlled per agent so you enable only what you need.

Can the agent hand off to a human?

Yes. Configure human handoff so the agent escalates when needed. Full conversation history is passed along.

Do you provide analytics?

Yes. Track chats, leads, feedback, and credits used. Find gaps in coverage and prioritize fixes.

Is it mobile friendly?

Yes. The widget and embeds work well on desktop and mobile with no separate experience needed.

What's the fastest path to a successful deployment?

Start with one agent and a small set of high-value sources. Iterate using real questions from analytics.

What is the fastest way to get started?

Create an account, upload one document, and ask your first question. Most teams go live in under 5 minutes.

0 of 21 questions explored Instant replies

Product FAQ

What is InsertChat?

An AI agent workspace that lets you build agents grounded in your knowledge and deploy them to web, app, or API. Connect tools and integrations to complete workflows.

What's the difference between an agent and an InsertChat agent?

A basic agent is prompt-only. InsertChat agents are grounded in your sources, configurable per use case, and able to use tools and integrations.

How do agents stay accurate and avoid hallucinations?

Ground your agent in a knowledge base your team controls and keep it fresh. Use analytics to find gaps and improve coverage over time.

What can I connect as knowledge?

URLs, sitemaps, documents (PDF and office files), media like YouTube and audio, and structured data. The goal is a clear source of truth for answers.

Do sources stay up to date?

Yes. Refresh sources on demand or set up scheduled refresh depending on the source type.

Can I control how the agent behaves?

Yes. Control prompts, model choice, tool access, and agent experience so behavior stays consistent.

Which AI models can I use?

GPT-5.2, Claude Sonnet 4.5, Gemini 3.0, Llama 4, Grok 4.1, DeepSeek V3.2, and more. Choose the model per chat, or use BYOK to manage provider access yourself.

Can I pick different models for different workflows?

Yes. Use a faster model for common questions and a stronger model for complex reasoning. InsertChat supports that balance per conversation.

Where can I deploy an agent?

Website widget, in-app embed, or API. Keep one agent setup and reuse it across channels.

Do I need coding skills?

No. Build and deploy AI agents using our visual builder. The embed code is one line of JavaScript.

Can I customize the branding and UI?

Yes. Customize the widget to match your brand. White-label options are available for a fully branded experience.

Can I use my own domain?

Yes. Custom domains are supported, typically via enterprise options.

Does InsertChat support voice?

Yes. Voice dictation and text-to-speech let users speak instead of type.

Does InsertChat support vision?

Yes. Enable vision for agents when images help clarify a request or context.

What tools and integrations are supported?

Zendesk, HubSpot, Shopify, WooCommerce, calendar booking, web search, Perplexity, and webhooks for your own systems.

Can I control which tools the agent is allowed to use?

Yes. Tool access is controlled per agent so you enable only what you need.

Can the agent hand off to a human?

Yes. Configure human handoff so the agent escalates when needed. Full conversation history is passed along.

Do you provide analytics?

Yes. Track chats, leads, feedback, and credits used. Find gaps in coverage and prioritize fixes.

Is it mobile friendly?

Yes. The widget and embeds work well on desktop and mobile with no separate experience needed.

What's the fastest path to a successful deployment?

Start with one agent and a small set of high-value sources. Iterate using real questions from analytics.

What is the fastest way to get started?

Create an account, upload one document, and ask your first question. Most teams go live in under 5 minutes.

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and capabilities

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