Feature

See what people need from your website

Use owned content to answer visitor questions with less friction.

Start for Free

7-day free trial · No charge during trial

What this feature covers

Conversation LogsContent GapsUsage Reports
Context

Why it matters

The practical reason to use it.

Analytics is where a website assistant becomes useful to the whole business.

How it works

How it works

A step-by-step look at the workflow.

1

Step 1

Capture visitor questions, answer outcomes, source usage, handoff events, and conversation context as the assistant runs on the website.

2

Step 2

Review repeated questions, weak answers, no-answer moments, and high-intent phrases by source, page, topic, or assistant.

3

Step 3

Update the approved sources, suggested prompts, handoff rules, and page placement based on the patterns the data reveals.

4

Step 4

Recheck the same question groups after changes so the team can see whether visitors are getting better answers and clearer next steps.

Coverage

Core job

The main job this feature handles.

Question trends

See the topics, phrases, and intents visitors repeat across pages and sessions.

Source gap discovery

Find missing, stale, or weak approved sources behind unanswered questions.

Handoff visibility

Track where conversations turn into leads, support requests, bookings, or human review.

Assistant iteration

Tune prompts, source selection, and fallback rules from observed visitor behavior.

Coverage

Daily use

How teams use it after launch.

Start with one bounded workflow

Use Visitor analytics on the narrowest workflow where the team can measure whether the feature reduces friction, improves clarity, and creates clearer.

Keep edge cases visible

Review the conversations, prompts, and system actions tied to visitor analytics so operators can see where the rollout still depends on manual.

Connect the surrounding systems

Visitor analytics is stronger when the feature sits beside the knowledge, integrations, and routing rules that already determine what happens after the.

Expand after the first proof

Once the first deployment is stable, teams can extend visitor analytics into more surfaces and assistants without rebuilding the same control model.

Coverage

Control points

What to keep controlled.

Review real visitor conversations

Use real conversation data to inspect whether visitor analytics is actually improving answer quality, reducing back-and-forth, and creating better support deflection from.

Check ownership and controls

Look at which team owns the feature, where approvals still matter, and how the capability interacts with surrounding systems.

Track downstream changes

A strong rollout shows up after the first response too: cleaner handoff, clearer escalation, less manual cleanup, and faster next-step execution.

Expand with evidence

Only widen the rollout after the first bounded workflow is clearly stable.

Outcomes

What you get

The changes teams should notice first.

  • Clearer priorities for source and page updates
  • Better support deflection from repeated question coverage
  • More qualified follow-up from high-intent visitor questions
  • A tighter loop between website content and assistant behavior
Proof you can check

The facts do the selling

Plan facts, platform capabilities, and worked examples — every claim here is checkable, not a pitch.

White-label included — never a paid add-on. Copyright removal from $98/mo. Full white-label — custom domain, branded portal, your-domain emails — from $198/mo.

InsertChat

The white-label wedge

Platform fact

Training runs on your sitemap, PDFs, docs, and YouTube transcripts. Answers cite the source pages they came from.

InsertChat

Trained on your content

Platform fact

Five clients at $300/mo on a $198/mo Agency plan is $1,300+ of monthly margin before usage.

InsertChat

A 5-client agency on one flat plan

Worked example

Common questions

Your questions, answered.

Tap any question about the product, pricing, security, or setup to see a straight answer.

Contact us
InsertChat

InsertChat

Answers about InsertChat

InsertChat

Hi! Tap any question below and I'll answer it for you.

Just now
0 of 3 questions explored Instant answers

Visitor analytics questions

What can I measure with analytics?

You can review visitor questions, answer patterns, source usage, handoffs, feedback, and unanswered topics. The goal is to show what the website assistant handled well and where content, prompts, or routing need another pass. The operational question is whether visitor analytics makes the workflow clearer once real conversations, real ownership, and real edge cases show up. That is the bar teams should use before they expand the rollout across more assistants, more channels, or more teams.

Can analytics help me find content gaps?

Yes. Repeated unanswered questions reveal missing pages, unclear policies, weak product information, or content that exists but is hard to discover. Those gaps are often more useful than a traffic report because they show demand in the visitor language. The operational question is whether visitor analytics makes the workflow clearer once real conversations, real ownership, and real edge cases show up. That is the bar teams should use before they expand the rollout across more assistants, more channels, or more teams.

When is analytics not enough?

Analytics cannot fix missing or unapproved source material by itself. If visitors ask questions your business has not answered anywhere, the next step is to create or approve content before expecting the assistant to resolve those conversations. The operational question is whether visitor analytics makes the workflow clearer once real conversations, real ownership, and real edge cases show up. That is the bar teams should use before they expand the rollout across more assistants, more channels, or more teams.

Ready to get started?

Start your 7-day free trial. No charge during trial.

Start for Free

7-day free trial · No charge during trial