Quick answers to real questions

InsertChat is an AI front desk for website and phone. Businesses use an AI website assistant, an AI receptionist, or both to answer customer questions, book appointments, capture leads, and hand conversations to their team.

Connect approved pages, docs, videos, FAQs, policies, and other sources. InsertChat turns them into source-backed answers and next steps.

Yes. Choose its sources, tone, welcome message, and prompts so it stays on brand.

Answers use approved content and source links. Analytics show unclear or missing answers so you can improve coverage.

Yes. InsertChat can collect details, qualify intent, add context, and send chats to the right inbox, CRM, workflow, or person.

Yes. Control prompts, model choice, tool access, and the branded assistant experience so behavior stays consistent.

InsertChat supports multiple model providers. Choose each assistant's model for quality, speed, and cost, or use BYOK.

Yes. Use a faster model for common questions and a stronger model for complex reasoning. InsertChat supports that balance per conversation.

Use a widget, embed, full-page assistant, custom domain, in-app embed, or API. Reuse one setup across surfaces.

No. Build and deploy AI assistants using our visual builder. The embed code is one line of JavaScript.

Yes. Customize the assistant name, logo, colors, welcome message, suggested prompts, tone, domain, and white-label presentation.

Custom domains are available on eligible plans. Check the current pricing page for domain, branding, and assistant limits.

Yes. The AI receptionist answers incoming phone calls, handles approved support questions, books appointments through connected calendars, and hands calls to a person when needed. Website visitors can also use voice dictation and text-to-speech.

Yes. Enable vision for assistants when images help clarify a request or context.

Zendesk, HubSpot, Shopify, WooCommerce, calendar booking, web search, Perplexity, and webhooks for your own systems.

Yes. Tool access is controlled per assistant so you enable only what you need.

Yes. Configure human handoff so the agent escalates when needed. Full conversation history is passed along.

Yes. Track chats, leads, feedback, top questions, unanswered questions, most-used sources, and content gaps.

Yes. The widget and embeds work well on desktop and mobile with no separate experience needed.

Start with one assistant and a small set of high-value sources. Iterate using real questions from analytics.

Create an account. Connect one key source. Ask a test question, brand the assistant, then publish it on one page.

Plans are flat and sized by assistants, sources, usage, and seats — never by brand permission. Check the pricing page for current tiers.

Monthly plans are Pro at $98, Growth at $198, and Scale at $498. Enterprise capacity and support are custom.

Branding and white-label capabilities depend on the selected plan. Check the current pricing table for logo, domain, portal, and email entitlements.

Plans scale by usage, assistants, locations, seats, controls, API access, analytics, and white-label capabilities. Review current included limits before purchase.

Each plan includes a seat allowance. Additional capacity depends on the current plan limits shown on the pricing page.

Yes. Start with self-serve, validate your use case, then scale up as needed.

Review current cancellation and data-retention terms before starting.

Yes. Enterprise plans cover larger orgs, advanced requirements, and custom deployment needs.

Yes. Toggle to annual billing on the pricing page and get 2 months free. For invoicing or procurement workflows, contact us.

You get a warning before a limit. Upgrade or reduce usage anytime. Nothing stops without notice.

A source is any connected URL, document, YouTube link, or knowledge input. Your plan sets the source limit.

Yes. Plans enforce a max file size per upload. Check your plan details on the pricing page.

Credits budget your usage across conversations, sources, and tools. They keep costs predictable as you scale.

Use approved knowledge and enable tools only when needed. Check the pricing page for how usage is measured.

Yes. Choose the model per chat to balance quality, speed, and budget for different workflows.

No. Keep assistant setup in one place and choose supported models behind the branded experience without separate visitor-facing tools.

Bring Your Own Key. Use your own provider API key for model access to consolidate billing or apply your own setup.

Yes. InsertChat still provides the agent product: knowledge, deployments, tools, analytics, and governance. Model provider usage is billed separately.

Logo, domain, portal, and email branding depend on the selected plan. Check the current pricing table for exact entitlements.

No. Deploy agents for common questions and use handoff to humans for edge cases and high-stakes requests.

ROI comes from better discovery, fewer repeat questions, more leads, and clearer content gaps.

Start self-serve to validate your workflow. For guided proof-of-concept or enterprise requirements, contact us.

If pricing is a blocker, contact us with your context.

Higher source, assistant, seat, credit, and history limits; S3-compatible source sync; rollout and security review; white-glove onboarding; and dedicated support.

Yes. Deploy agents across website, in-app embed, and API. See pricing details for how that maps to your plan.

Retention depends on your plan terms. Contact us for specific export or retention guarantees before purchase.

Share what didn't work and we'll help you decide whether to tune the setup or move on.

Start a 7-day free trial. Review current trial terms before starting.

European servers. GDPR-ready, never used for training, and deletable at any time.

InsertChat connects approved sources to AI models. Privacy depends on sources, enabled tools, and who can access the assistant.

Your prompt and relevant context excerpts from connected sources are sent to the selected model provider to generate an answer.

No. InsertChat never uses your data to train models.

Yes. Data is scoped to your account and agents. Sources and conversations remain isolated.

Yes. Delete sources, conversation history, leads, and feedback at any time.

Agent configuration, connected knowledge sources, and conversation data needed for the experience and analytics.

Yes. Choose public or private agents depending on whether anyone or only authenticated users can access the embed.

Yes. Control who can manage agents and data with role-based access.

You provide the model API key. Prompts and context still go to that provider, so review its policies.

Yes. Control tool enablement per assistant to limit actions to only what is necessary.

Yes. Scope sources to what should be answerable and limit tool enablement to only what is required.

Yes. Analytics show what people ask. Contact us for exports for audits or internal reporting.

Yes. Full GDPR compliance with Data Processing Addendum (DPA) available on request.

Yes. Our DPA covers processing obligations, subprocessors, and deletion/return terms. Contact us to request it.

Yes. Subprocessors are documented in the DPA. Request it or contact us for details.

Contact us and we provide the right documentation for your security review process.

Yes, when configured correctly. Ground answers in approved sources and keep tool access controlled.

Enterprise plans cover custom deployment, advanced controls, and procurement constraints. Contact us to discuss.

Submit privacy requests through the contact page. We route them to the right process.

Submit security inquiries through the contact page.

Not as a standard plan entitlement. Enterprise buyers can review deployment requirements with sales before purchase.

Start with non-sensitive data during the free trial. When ready, request our security questionnaire and DPA.

InsertChat supports CRM, support, ecommerce, calendar, webhook, search, and automation tools. Examples include HubSpot, Zendesk, Shopify, Zapier, and APIs.

Yes. Deploy your agent directly to Slack so approved users can interact in channels or DMs.

Yes. Sync leads, contacts, and conversation data directly into HubSpot.

Yes. Ticket creation, handoffs, and syncing support conversations are all supported.

Yes. Your agent can answer product questions, check order status, and assist with common e-commerce queries.

Yes. WooCommerce works similarly to Shopify with access to product catalogs and order information.

Yes. Connect Google Drive, Docs, and related Google sources as knowledge sources.

Yes. Connect InsertChat with thousands of apps via Zapier to automate workflows and sync data.

Yes. Enable web search so the agent can find current information beyond your knowledge base.

Yes. The agent can schedule meetings directly during conversations.

Yes. Send events to your own systems for custom integrations and real-time notifications.

Yes. Full REST API for creating agents, managing sources, and interacting with conversations programmatically.

Yes. Install via script embed or Google Tag Manager.

Yes. Use in-app embeds for a native feel, or the API to build a custom interface.

Yes. Custom domain and SMTP options are available so outbound messaging aligns with your infrastructure.

Start your trial, go to Settings > Integrations, and connect the tools your assistant needs for the first workflow.

They are lightweight AI tools for one job, like content generation, rewriting, planning, or formatting.

No. The free tools are designed for instant use so you can test a workflow before moving into a full InsertChat setup.

Free tools solve one narrow job. Full assistants add grounding, branding, integrations, analytics, and workflow control.

Yes. Start with one free tool. Move to InsertChat when you need branding, website content, lead capture, or automation.

Categories narrow the catalog quickly. Use search and filters to find the right tool without scrolling.

Use the free tool to test the output. Move to InsertChat when you need prompts, branding, integrations, or workflow controls.