InsertChat vs Rasa
Rasa is known for open-source conversational AI building. InsertChat focuses on a managed deployment layer you can launch quickly across your website and team workflows with grounding, tools, and integrations.
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InsertChat strengths
Website embedsKnowledge baseTool enablementIntegrations
Rasa is known for
Open sourceBot frameworksCustom deploymentsNLU pipelines
A workspace
around your agent
Deploy quickly and keep behavior controlled as you scale.
Agent controls
Set prompts, tools, and tone per agent.
Knowledge grounding
Connect sources so answers stay aligned.
Deploy anywhere
Use in workspace, embed, or API.
Visibility
Track what happens and iterate.
Quick comparison
at a glance
A simple view of what each product is primarily built for. Availability can vary by plan and setup.
| Feature | InsertChat | Rasa |
|---|---|---|
| Knowledge sources | Web, docs, YouTube, structured data | Varies by product |
| Deployment channels | Bubble or window embed | Varies by product |
| Integrations | Zendesk, HubSpot, commerce tools | Varies by plan |
| Model access | Multiple models in one workspace | Not core |
| Branding | Custom branding and themes | Varies |
| Security | Roles, scoped workspaces, deletable history | Varies by vendor |
What teams choose
when they switch
Outcome-focused reasons teams move to a workspace approach.
- A faster decision on what to use for your workflow
- A clear setup path for your team and your website
- More control over knowledge, tools, and deployments
- A workspace approach instead of one‑off chat tools