InsertChat vs Chatbase: The GDPR-Compliant Alternative
Chatbase is a US-based agent builder with confusing credit-based pricing. InsertChat is the European alternative with GDPR compliance, transparent pricing, 600+ integrations, and multi-channel apps.
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InsertChat strengths
Website embedsKnowledge baseTool enablementIntegrations
Chatbase is known for
Website agentsUS serversCredit-based pricingEmbeds
One AI workspace
instead of patchwork tools
Keep knowledge, tool enablement, and deployments in one place.
Multi-model
Choose models per chat in one workspace.
Integrations
Connect Zendesk, HubSpot, and commerce tools.
Embeds
Deploy as a bubble or window experience.
Branding
Use custom domains, logos, and themes.
Quick comparison
at a glance
A simple view of what each product is primarily built for. Availability can vary by plan and setup.
| Feature | InsertChat | Chatbase |
|---|---|---|
| Knowledge sources | Web, docs, YouTube, structured data | Varies by product |
| Deployment channels | Bubble or window embed | Varies by product |
| Integrations | Zendesk, HubSpot, commerce tools | Varies by plan |
| Model access | Multiple models in one workspace | Not core |
| Branding | Custom branding and themes | Varies |
| Security | Roles, scoped workspaces, deletable history | Varies by vendor |
What teams choose
when they switch
Outcome-focused reasons teams move to a workspace approach.
- A faster decision on what to use for your workflow
- A clear setup path for your team and your website
- More control over knowledge, tools, and deployments
- A workspace approach instead of one‑off chat tools